ProProfs Survey Maker

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What is ProProfs Survey Maker?

"ProProfs Survey Maker is online survey software that allows businesses to capture valuable feedback, market data, and assist companies to improve services effectively."

As a SaaS-based survey software, ProProfs Survey Maker helps its users create beautifully-designed and personalized feedback surveys that assist business owners to capture valuable data effectively. The free online survey creator has built more than 50,000 surveys and gather over 4 million responses.

You can create a survey with our 100+ beautifully-designed templates which can be further customized. The survey maker also offers 1,000,000+ ready-to-use survey questions that help you get started faster on creating one for your services. Another aspect that helps you to prompt customers or employees to give feedback to your surveys is to add ratings and buttons. 

You can also personalize the survey forms further with advance customization options like:

  • Image addition to making the survey form more engaging;
  • Customize the existing template theme, a color scheme so they match your branding;
  • Add the company logo and white-label your surveys.

Other than that, you can also share your surveys on social media platforms via a link or embed them on the website.

The online survey software allows you to create quizzes, polls, popups, sidebar, in-app surveys, scored surveys, and more that help you capture the valuable market and customer data instantly. 

ProProfs Survey Maker also creates insightful reports based on the feedback received from the survey takers. What’s more, it creates separate reports for popup and NPS surveys. And, the survey builder software supports 70+ languages.


ProProfs Survey Maker scored 89/100 in the Survey & Polling category. This is based on user satisfaction (86/100), press buzz (56/100), recent user trends (rising), and other relevant information on ProProfs Survey Maker gathered from around the web.

The score for this software has declined over the past month. What is this?


ProProfs Survey Maker Awards

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Regional Restrictions: No restrictions.Supports 72+ languages

  • ProProfs Survey Maker

Survey & Polling Market Radar

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ProProfs Survey Maker Product Overview

  • Multi-Device Compatability

  • Templates & Questions Library

  • Embed on Website & Share on Blogs

  • No HTML Skills Required

  • Share Information With Stakeholders

  • Optimize Conversions

  • Easy Customer Segmentation

  • Monitor Brand Perception

  • Connect With Right People

  • Meaningful Insights


Languages: English, Afrikaans, Arabic, Bengali, Bulgarian, Catalan, Danish, Czech, Vietnamese, Welsh, Finnish, French, Estonian, Gujarati, Hindi, Hebrew, Uzbek, German, Norwegian, Chinese, Irish
Regional Restrictions: No restrictions.Supports 72+ languages

Survey & Polling Software Buyer Guide 2021

Product recommendations, vendor rankings, market overview and tips on how to select Survey & Polling software for business. Published in August 2021.

Software in this category creates and runs surveys and often also analyzes the survey results. Businesses can leverage this software to recognize customer pain points, identify strengths and weaknesses, and common patterns. Some advanced software features o...

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ProProfs Survey Maker Features

  • Analytics
  • API
  • Batch Permissions & Access
  • Calendar Management
  • Contact Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Marketing Automation
  • Multi-User
  • Notifications
  • Scheduling
  • Template Designer
  • Net Promoter Score
Compare Pricing

ProProfs Survey Maker Pricing Plans

Basic

$7.00
1 user(s) / month
  • Unlimited Surveys
  • Unlimited Responses
  • Administrators 1
  • Customer Support (Basic)
  • Integrations (Basic)

Professional

$19.00
1 user(s) / month
  • Unlimited Surveys
  • Unlimited Responses
  • Administrators 1
  • Logo, Branding & Themes
  • Survey Scoring
  • Branching and Skip Logic
  • Accept File Uploads
  • Customer Support (Basic)
  • Integrations (Basic)

Business

$69.00
1 user(s) / month
  • Unlimited Surveys
  • Unlimited Responses
  • Administrators 1
  • Logo, Branding & Themes
  • Survey Scoring
  • Branching and Skip Logic
  • Accept File Uploads
  • Quiz Maker (Quiz Maker Essentials 100 Takers $600/y value)
  • Net Promoter Score
  • In-App Survey
  • Sidebar Forms
  • Popup Survey
  • Advanced Reporting Tools
  • SSO
  • Offline Authoring with Excel
  • Notifications & Report Sharing
  • White Label
  • Unlimited Private User Accounts
  • Unlimited Groups & Classroom
  • Customer Support (Advanced)
  • Integrations (Advanced)

Enterprise

$199.00
unlimited user(s) / month
  • Unlimited Surveys
  • Unlimited Responses
  • Administrators (Unlimited)
  • Logo, Branding & Themes
  • Survey Scoring
  • Branching and Skip Logic
  • Accept File Uploads
  • Quiz Maker (Quiz Maker Essentials 200 Takers $1200/y value)
  • Net Promoter Score
  • In-App Survey
  • Sidebar Forms
  • Popup Survey
  • Advanced Reporting Tools
  • SSO
  • Offline Authoring with Excel
  • Notifications & Report Sharing
  • White Label
  • Unlimited Private User Accounts
  • Unlimited Groups & Classroom
  • Organizational Data oversight, security and ownership
  • Organization-wide collaboration
  • Centrally-managed enterprise
  • Customer Support (Premium)
  • Integrations (Premium)

Plans starting from: $7.00/month Credit card required: No

ProProfs Survey Maker FAQs

Does ProProfs Survey Maker integrate with any other apps?

yes

What platforms does ProProfs Survey Maker support?

all,SAAS Based Software

What are some applications ProProfs Survey Maker is commonly used in tandem with?

mailchimp,salesforce etc

Who are the main user groups of ProProfs Survey Maker?

educators, online marketers, instructors,event organizers, and companies

Does ProProfs Survey Maker offer guides, tutorials and or customer support?

We offer self-help articles (guides) and 24X7 customer support.

Does ProProfs Survey Maker offer multi-user capability (e.g. teams)?

yes, in enterprise plan

What is ProProfs Survey Maker generally used for?

The service is used to capture feedback and create insightful reports that assist a business improve its services for future customer experience.

Does ProProfs Survey Maker offer an API?

yes

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ProProfs Survey Maker User Reviews

Average User Rating:
4.28/5 based on 51 user ratings.
Your Rating:

Sentiment Scale
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User Sentiment Map

The sentiment map shows a snapshot of how Crozdesk users have rated ProProfs Survey Maker over time. It shows how existing users see ProProfs Survey Maker with regards to its usefulness, ease of use, value for money and customer service.

Overall
9.4/10
Arrow Left Recent Older Arrow Left
Usefulness
9.3/10
Ease of use
9.6/10
Value for money
9.5/10
Customer service
9.3/10
User profile picture

"Get Timely Notifications of Your Survey"


What do you like about ProProfs Survey Maker?

I do not miss out on any survey response or attempt, as you can opt-in for timely email notifications.

What do you dislike about ProProfs Survey Maker?

I enjoy using all the interesting features like easy navigation and attractive survey templates. No complaints so far.

What have you been using it for and what problems did ProProfs Survey Maker solve?

I missed out on getting regular updates for our responses. With the notifications settings feature, I am able to streamline each customer response and analyze it in detail. Further, with this information, I am able to serve my customers better and form a close relationship with them.

4/5
Usefulness
5/5
Ease of use
4/5
Value for money
5/5
Customer service
User profile picture

"Reliable Tool with Diverse Survey Sharing Options"


What do you like about ProProfs Survey Maker?

I enjoy using the diverse survey sharing options of ProProfs Survey Maker. With a single click, you can easily share your surveys on multiple platforms like social media, email, website, and so on.

What do you dislike about ProProfs Survey Maker?

Not yet its all good to use the tools for my business. So far, I find no challenges associated with using ProProfs Survey Maker.

What have you been using it for and what problems did ProProfs Survey Maker solve?

As a wellness coach, I take regular online classes. I was finding it difficult to survey my diverse audience until I started using ProProfs Survey Maker. With so many survey sharing options, I connected with my target audience on platforms like social media, website, etc. Their valuable insights have greatly helped me to finetune my courses.

5/5
Usefulness
4/5
Ease of use
4/5
Value for money
3/5
Customer service
User profile picture

"In-App Survey at Your Fingertips"


What do you like about ProProfs Survey Maker?

As a small business, we loved the InApp survey feature of ProProfs Survey Maker. Using this feature, we could easily come up with page-specific surveys to understand what our customers want. For example, we have an InApp survey specifically for the product pricing page.

What do you dislike about ProProfs Survey Maker?

We just had a minor glitch while designing the surveys. But, all thanks to the prompt customer support team, the issue was handled well.

What have you been using it for and what problems did ProProfs Survey Maker solve?

When we started off with our business one year ago, we found it difficult to source quality clients. But, after using InApp surveys of ProProfs Survey Maker, we could generate more leads and optimize them over a period of time. We are now seeing a steady increase in our customer base.

5/5
Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
User profile picture

"Awesome Employee Engagement Survey Tool"


What do you like about ProProfs Survey Maker?

As a business with 100+ employees, we were in search of the ideal survey tool to collect our employees’ feedback. After considering numerous recommendations, we finalized ProProfs Survey Maker. And we have not regretted this decision. With customizable and beautiful survey templates, we were able to create an employee engagement survey in less than 5 minutes.

The best part was, there were readymade questions for our use. We simply had to edit it based on our needs. We have not come across any other tool that places the needs of your customers first.

What do you dislike about ProProfs Survey Maker?

The tool offered us more features than we ever asked for. Hence, we have had a smooth ride with ProProfs Survey Maker so far.

What have you been using it for and what problems did ProProfs Survey Maker solve?

With the help of ProProfs Survey Maker, we were able to understand our employees' real heartbeat. The employee engagement survey template with actionable survey questions took us to the root of the employee challenges.

This helped us to formulate a plan to address the employees' grievances. Over a period of time, we saw a dip in the employee attrition rate. All thanks to ProProfs, we have won over the confidence of our employees.

5/5
Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
User profile picture

"Best Survey in Minutes"


What do you like about ProProfs Survey Maker?

I am impressed with the advanced reporting and analytics features of ProProfs survey maker. It helps me understand my customer response precisely and take corrective action.

What do you dislike about ProProfs Survey Maker?

I feel lucky to have received a versatile product at a nominal cost. I have no complaints so far.

What have you been using it for and what problems did ProProfs Survey Maker solve?

As a business, we were looking for a tool to collect actionable feedback from our customers. We got a lot of recommendations but found ProProfs as the perfect fit. The best part about ProProfs survey maker is the simplicity of customer response analysis. We are able to differentiate between our loyal and unhappy customers within minutes.

5/5
Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
User profile picture

"Great for creating NPS surveys"


What do you like about ProProfs Survey Maker?

ProProfs Survey Maker helped us build NPS surveys to measure customer loyalty. Even sharing these surveys with respondents was a piece of cake, as we could embed them in our help centers and websites, and share directly via social media and emails. The responses provided by customers in these surveys are automatically graded by the tool that makes the entire survey process much easier.

What do you dislike about ProProfs Survey Maker?

It’s a decent tool, but one thing that has a room for improvement is its UI. If that’s worked upon to make it more modern, it would be great.

What have you been using it for and what problems did ProProfs Survey Maker solve?

Understanding how loyal and committed customers are towards our brand has been a persistent challenge for us. It was only after we used ProProfs Survey Maker to create NPS surveys that we got a real picture of where we stand. It’s a great tool, and we are still using it for conducting different surveys across all our product lines.

5/5
Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
User profile picture

"A wonderful survey creation tool "


What do you like about ProProfs Survey Maker?

ProProfs Survey Maker is a simple tool with stellar features. At a time when we were struggling to gather customer feedback across all channels and use it to improve our offerings, this tool became our best friend. It’s packed with powerful features that help in creating and designing surveys, adding branching logic to them, and sharing them via emails or social media.

What do you dislike about ProProfs Survey Maker?

Nothing major, but I feel they can have a set of more advanced features that further help in the survey process.

What have you been using it for and what problems did ProProfs Survey Maker solve?

We have been using ProProfs Survey Maker to collect and analyze customer feedback, which wasn’t as easy as it is now. We could create multiple surveys, each with a different format - polls, sidebar forms, in-app surveys, scored surveys, and many more. Moreover, the tool helped us gather complete details of respondents - who took the survey, their email IDs and IP addresses, the responses they provided, etc. Evaluating survey responses and understanding our customers got a lot easier this way.

4/5
Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
User profile picture

"One of the best Survey tools we’ve used"


What do you like about ProProfs Survey Maker?

There’s a lot of features that have impressed us, but personally, what surprised me the most was how comprehensive ProProfs Survey Maker is.

What do you dislike about ProProfs Survey Maker?

There’s nothing I dislike about the product. But as an improvement they could update the UI a little bit.

4/5
Usefulness
5/5
Ease of use
5/5
Value for money
4/5
Customer service
User profile picture

"The most comprehensive survey tool "


What do you like about ProProfs Survey Maker?

We like the templates that they provide and that the support all major CRM tools through integrations

What do you dislike about ProProfs Survey Maker?

While it is a comprehensive tool, the UI design is slightly old and there is room for improvement there.

5/5
Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
User profile picture

"The most comprehensive survey tool "


What do you like about ProProfs Survey Maker?

We like the templates that they provide and that the support all major CRM tools through integrations.

What do you dislike about ProProfs Survey Maker?

While it is a comprehensive tool, the UI design is slightly old and there is room for improvement there.

4/5
Usefulness
5/5
Ease of use
4/5
Value for money
4/5
Customer service
User profile picture

"Best survey tool I’ve used till date"


What do you like about ProProfs Survey Maker?

I think what we like the most are the ready to use templates which ProProfs survey maker provides. Creating a survey involves a lot of research to ask the right questions and frame them correctly, with all the pre-made templates available for use, it cuts down the time a great deal.

What do you dislike about ProProfs Survey Maker?

There’s no real feature or issue that we can pinpoint as the thing we dislike about ProProfs Survey Maker. But there have been the occasional technical glitches which if completely eliminated would be helpful.

What have you been using it for and what problems did ProProfs Survey Maker solve?

We have been using ProProfs Survey Maker mostly for NPS and customer satisfaction surveys. It has helped us collect and organize feedback from our customers more efficiently. When combined with our CRM through integrations, it helped us form an effective marketing campaign.

5/5
Usefulness
4/5
Ease of use
5/5
Value for money
5/5
Customer service
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