ProProfs Survey Maker is online survey software that allows businesses to capture valuable feedback, market data, and assist companies to improve services effectively.
As a SaaS-based survey software, ProProfs Survey Maker helps its users create beautifully-designed and personalized feedback surveys that assist business owners to capture valuable data effectively. The free online survey creator has built more than 50,000 surveys and gather over 4 million responses.
You can create a survey with our 100+ beautifully-designed templates which can be further customized. The survey maker also offers 1,000,000+ ready-to-use survey questions that help you get started faster on creating one for your services. Another aspect that helps you to prompt customers or employees to give feedback to your surveys is to add ratings and buttons.
You can also personalize the survey forms further with advance customization options like:
Other than that, you can also share your surveys on social media platforms via a link or embed them on the website.
The online survey software allows you to create quizzes, polls, popups, sidebar, in-app surveys, scored surveys, and more that help you capture the valuable market and customer data instantly.
ProProfs Survey Maker also creates insightful reports based on the feedback received from the survey takers. What’s more, it creates separate reports for popup and NPS surveys. And, the survey builder software supports 70+ languages.
Awarded the Quality Choice Award
Awarded the Trusted Vendor Award
Awarded the Happiest Users Award
ProProfs Survey Maker currently scores 91/100 in the Survey & Polling category. This is based on user satisfaction (90/100), press buzz (59/100), and other relevant information on ProProfs Survey Maker gathered from around the web.
| The score for this software has improved over the past month. What is this? |
Regional Restrictions: No restrictions.Supports 72+ languages
Multi-Device Compatability
Templates & Questions Library
Embed on Website & Share on Blogs
No HTML Skills Required
Share Information With Stakeholders
Optimize Conversions
Easy Customer Segmentation
Monitor Brand Perception
Connect With Right People
Meaningful Insights
Product recommendations, vendor rankings, market overview and tips on how to select Survey & Polling software for business. Published in November 2024.
Software in this category creates and runs surveys and often also analyzes the survey results. Businesses can leverage this software to recognize customer pain points, identify strengths and weaknesses, and common patterns. Some advanced software features o...
FREE DOWNLOAD Survey-&-Polling-Software-Buyer-Guide-2018.pdfyes
all,SAAS Based Software
mailchimp,salesforce etc
educators, online marketers, instructors,event organizers, and companies
We offer self-help articles (guides) and 24X7 customer support.
yes, in enterprise plan
The service is used to capture feedback and create insightful reports that assist a business improve its services for future customer experience.
yes
The sentiment map shows a snapshot of how Crozdesk users have rated ProProfs Survey Maker over time. It shows how existing users see ProProfs Survey Maker with regards to its usefulness, ease of use, value for money and customer service.
Recent
Older 
The best part of using ProProfs Survey Maker was its user-friendly interface. The drag-and-drop functionality allowed me to set up surveys effortlessly, which was a huge time-saver.
It would be nice to have a few more design templates. Other than that, the app feels perfect.
I like ProProfs Survey Maker as a practical solution for quick survey creation. It’s user-friendly and efficient, and if you are looking to collect data without complications, this one’s a good fit. Overall, it has helped us gather market intel quite efficiently with little to no effort.
ProProfs Survey Maker is an exceptional tool that has impressed me with its diverse range of features. One of its standout aspects is the drag-and-drop functionality, which allows me to effortlessly add questions, images, and more. I appreciate how I can access data instantly as respondents submit their answers. The reports are visually appealing and easy to interpret, empowering me to make data-driven decisions promptly.
I wish there were more industry-specific template options so I can make surveys relevant to my target audience.
I have been using ProProfs Survey Maker primarily for conducting customer feedback surveys and employee satisfaction assessments. With this tool, I can gauge customer preferences and identify areas for improvement in our products and services. Moreover, the comprehensive reporting feature helps me analyze the data effectively, leading to data-driven improvements in our offerings.
ProProfs Survey Maker's real-time analytics feature is a game-changer. With just a few clicks, I can instantly access valuable insights into survey responses, allowing quick data analysis. It's a powerful tool for informed decision-making.
Initially, we encountered some challenges accessing the reports feature. However, once we familiarized ourselves with the platform, extracting key insights from the reports became an incredible asset to our survey analysis process.
The best part is that you can create unlimited surveys using a basic free plan.
We are delighted with the tool and satisfied with all the features. No complaints at all so far.
ProProfs Survey Maker helped us create great employee engagement surveys. Using the survey responses, we have better-understood employee challenges and reduced their attrition rate.
The tool offers a seamless navigation feature so that respondents can easily switch between questions. Also, there is an option whether you want all your questions to display on one page, or one question or one section at a time.
We are satisfied with all the features. Thanks, ProProfs Survey Maker, for a smooth experience.
The tool helped us create an attractive survey with simple navigation options like right page breaks, section-wise questions, and mobile responsive design. Will recommend this survey maker to everyone.
Our favorite thing about this tool is that we can customize the survey the way we want, add scoring, and share the survey on different platforms. Not only that, but it also lets you choose when you want the survey to be available. For example, you can choose whether you want the survey to be available at a specific time and date.
So far, it has been a good experience using ProProfs Survey Maker. Faced some loading issues occasionally, but they were handled well by their customer support team.
Using this tool, we are able to ask questions of our choice in the survey by simple drag and drop feature. Before, we could not customize the surveys we designed, but now with this tool, survey templates can be customized as per our company logos, themes, and colors. Overall, the whole process has been hassle-free.
Compared to other tools in the market, the ProProfs Survey Maker offers unlimited surveys in its free version. Apart from that, we loved the prompt response of their customer service team whenever we raised any ticket.
Our team enjoyed using all the features of the tool. No issues till now. Kudos to the ProProfs Team.
We have been using this survey maker for designing various surveys, forms, and quizzes. It is an affordable tool with attractive features. There are different pricing plans as per your requirements. Will highly recommend this tool to others.
The tool has an analytical dashboard and advanced reporting feature that offers us actionable insights into our data. The best part about this tool is the detailed, comprehensive report of survey responses that makes it painless to analyze the data.
User-Interface can be upgraded for a more modern look. But, apart from that, there is nothing to change. The tool works pretty well.
We have been using this tool for 2+ years for collecting customer feedback and analyzing their responses. What works best for our team is that it can be integrated with all the tools we need daily, like WordPress and Salesforce. Overall, we are satisfied with using this software.
The tool offers a beginner-friendly interface that is efficient and flexible to use. The best part is that we can design attractive surveys using pre-built templates and customize them with logos, colors, and themes, and all this can be done within a couple of minutes.
We have not faced any difficulties till now. ProProfs Survey Maker is effortless to use.
Being a startup, we were looking for a tool to create attractive surveys to reach our target audience. ProProfs Survey Maker helped us by providing a variety of survey templates and 1000+ professionally designed questions that we can add directly to our surveys, thus saving us a lot of time and effort.
We’ve found creating website forms, polls, exit-intent, and email sign-up surveys easier with ProProfs Survey Maker. It offers advanced features such as survey triggers after a user scrolls through half a webpage or clicks on an important link. Also, one can create unlimited surveys with the free plan.
We would be happy to see a feature to capture partial survey responses in the near future.
This tool has supported us to effectively monitor the attitude of the website visitors towards our products, services, and website content. We have been using this tool for 2 years now for creating website forms, pop-up surveys, and more. Most importantly, being new to creating surveys, its 100+ pre-built templates have saved us a lot of time.
Managing multiple campaigns and sharing NPS surveys via numerous channels is far easier with the ProProfs survey maker. And once we’re done with customizing and sending out surveys, the embedded dashboard enables us to review, analyze, and share customer response data with our internal teams.
There is hardly anything to dislike about ProProfs Survey Maker. We are completely satisfied with the features.
It helped us with collecting real-time feedback via customizable NPS surveys that offer detailed reporting and analytics. We can now easily distribute surveys via social media channels, SMS, website, email, and direct links, which was not possible with previous tools.
I do not miss out on any survey response or attempt, as you can opt-in for timely email notifications.
I enjoy using all the interesting features like easy navigation and attractive survey templates. No complaints so far.
I missed out on getting regular updates for our responses. With the notifications settings feature, I am able to streamline each customer response and analyze it in detail. Further, with this information, I am able to serve my customers better and form a close relationship with them.
I enjoy using the diverse survey sharing options of ProProfs Survey Maker. With a single click, you can easily share your surveys on multiple platforms like social media, email, website, and so on.
Not yet its all good to use the tools for my business. So far, I find no challenges associated with using ProProfs Survey Maker.
As a wellness coach, I take regular online classes. I was finding it difficult to survey my diverse audience until I started using ProProfs Survey Maker. With so many survey sharing options, I connected with my target audience on platforms like social media, website, etc. Their valuable insights have greatly helped me to finetune my courses.
As a small business, we loved the InApp survey feature of ProProfs Survey Maker. Using this feature, we could easily come up with page-specific surveys to understand what our customers want. For example, we have an InApp survey specifically for the product pricing page.
We just had a minor glitch while designing the surveys. But, all thanks to the prompt customer support team, the issue was handled well.
When we started off with our business one year ago, we found it difficult to source quality clients. But, after using InApp surveys of ProProfs Survey Maker, we could generate more leads and optimize them over a period of time. We are now seeing a steady increase in our customer base.
As a business with 100+ employees, we were in search of the ideal survey tool to collect our employees’ feedback. After considering numerous recommendations, we finalized ProProfs Survey Maker. And we have not regretted this decision. With customizable and beautiful survey templates, we were able to create an employee engagement survey in less than 5 minutes.
The best part was, there were readymade questions for our use. We simply had to edit it based on our needs. We have not come across any other tool that places the needs of your customers first.
The tool offered us more features than we ever asked for. Hence, we have had a smooth ride with ProProfs Survey Maker so far.
With the help of ProProfs Survey Maker, we were able to understand our employees' real heartbeat. The employee engagement survey template with actionable survey questions took us to the root of the employee challenges.
This helped us to formulate a plan to address the employees' grievances. Over a period of time, we saw a dip in the employee attrition rate. All thanks to ProProfs, we have won over the confidence of our employees.
I am impressed with the advanced reporting and analytics features of ProProfs survey maker. It helps me understand my customer response precisely and take corrective action.
I feel lucky to have received a versatile product at a nominal cost. I have no complaints so far.
As a business, we were looking for a tool to collect actionable feedback from our customers. We got a lot of recommendations but found ProProfs as the perfect fit. The best part about ProProfs survey maker is the simplicity of customer response analysis. We are able to differentiate between our loyal and unhappy customers within minutes.
ProProfs Survey Maker helped us build NPS surveys to measure customer loyalty. Even sharing these surveys with respondents was a piece of cake, as we could embed them in our help centers and websites, and share directly via social media and emails. The responses provided by customers in these surveys are automatically graded by the tool that makes the entire survey process much easier.
It’s a decent tool, but one thing that has a room for improvement is its UI. If that’s worked upon to make it more modern, it would be great.
Understanding how loyal and committed customers are towards our brand has been a persistent challenge for us. It was only after we used ProProfs Survey Maker to create NPS surveys that we got a real picture of where we stand. It’s a great tool, and we are still using it for conducting different surveys across all our product lines.
ProProfs Survey Maker is a simple tool with stellar features. At a time when we were struggling to gather customer feedback across all channels and use it to improve our offerings, this tool became our best friend. It’s packed with powerful features that help in creating and designing surveys, adding branching logic to them, and sharing them via emails or social media.
Nothing major, but I feel they can have a set of more advanced features that further help in the survey process.
We have been using ProProfs Survey Maker to collect and analyze customer feedback, which wasn’t as easy as it is now. We could create multiple surveys, each with a different format - polls, sidebar forms, in-app surveys, scored surveys, and many more. Moreover, the tool helped us gather complete details of respondents - who took the survey, their email IDs and IP addresses, the responses they provided, etc. Evaluating survey responses and understanding our customers got a lot easier this way.
There’s a lot of features that have impressed us, but personally, what surprised me the most was how comprehensive ProProfs Survey Maker is.
There’s nothing I dislike about the product. But as an improvement they could update the UI a little bit.
We like the templates that they provide and that the support all major CRM tools through integrations
While it is a comprehensive tool, the UI design is slightly old and there is room for improvement there.
We like the templates that they provide and that the support all major CRM tools through integrations.
While it is a comprehensive tool, the UI design is slightly old and there is room for improvement there.
I think what we like the most are the ready to use templates which ProProfs survey maker provides. Creating a survey involves a lot of research to ask the right questions and frame them correctly, with all the pre-made templates available for use, it cuts down the time a great deal.
There’s no real feature or issue that we can pinpoint as the thing we dislike about ProProfs Survey Maker. But there have been the occasional technical glitches which if completely eliminated would be helpful.
We have been using ProProfs Survey Maker mostly for NPS and customer satisfaction surveys. It has helped us collect and organize feedback from our customers more efficiently. When combined with our CRM through integrations, it helped us form an effective marketing campaign.
