Compare ProProfs Survey Maker vs ProProfs NPS

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About ProProfs Survey Maker

As a SaaS-based survey software, ProProfs Survey Maker helps its users create beautifully-designed and personalized feedback surveys that assist business owners to capture valuable data effectively. The free online survey creator has built more than 50,000 surveys and gather over 4 million responses.

You can create a survey with our 100+ beautifully-designed templates which can be further customized. The survey maker also offers 1,000,000+ ready-to-use survey questions that help you get started faster on creating one for your services. Another aspect that helps you to prompt customers or employees to give feedback to your surveys is to add ratings and buttons. 

You can also personalize the survey forms further with advance customization options like:

  • Image addition to making the survey form more engaging;
  • Customize the existing template theme, a color scheme so they match your branding;
  • Add the company logo and white-label your surveys.

Other than that, you can also share your surveys on social media platforms via a link or embed them on the website.

The online survey software allows you to create quizzes, polls, popups, sidebar, in-app surveys, scored surveys, and more that help you capture the valuable market and customer data instantly. 

ProProfs Survey Maker also creates insightful reports based on the feedback received from the survey takers. What’s more, it creates separate reports for popup and NPS surveys. And, the survey builder software supports 70+ languages.

About ProProfs NPS

ProProfs Net Promoter Score (NPS) software is a powerful online tool that is used by global businesses to gauge the loyalty of different stakeholders (customers, employees, partners, brand associates etc), measure satisfaction level and their willingness to refer.

Organizations prefer ProProfs NPS Software to ask the ultimate question (“On a scale from 1 to 10, how likely are you to recommend our brand to a friend or colleague?”) that helps them to track promoters and detractors, producing a clear measure of an organization's performance via its stakeholders responses.

When you use ProProfs NPS software, you don’t have to spend hours to calculate and put your energy into a follow-up plan. The process is simple. Just use the sample survey question to find out if your stakeholders like your organization enough to recommend it, followed by a few follow-up survey questions that would help you gauge why people would recommend or would not recommend your company and you are done.

Whether you are a startup or an established business, building a trustworthy brand is challenging. As an easy to use, flexible & intuitive tool, ProProfs NPS software will help you gather real feedback from your stakeholders and improve your brand presence.

Features

  • Analytics
  • API
  • Batch Permissions & Access
  • Calendar Management
  • Contact Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Marketing Automation
  • Multi-User
  • Notifications
  • Scheduling
  • Template Designer
  • Net Promoter Score

Features

  • Analytics
  • API
  • Batch Permissions & Access
  • Calendar Management
  • Contact Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Marketing Automation
  • Multi-User
  • Notifications
  • Scheduling
  • Template Designer
  • Net Promoter Score

Summary

  • Multi-Device Compatability

  • Templates & Questions Library

  • Embed on Website & Share on Blogs

  • No HTML Skills Required

  • Share Information With Stakeholders

  • Optimize Conversions

  • Easy Customer Segmentation

  • Monitor Brand Perception

  • Connect With Right People

  • Meaningful Insights

Summary

  • No software installation needed.

  • Create professional surveys in minutes.

  • Use ready-to-use templates & question library.

  • No HTML skills required.

  • Customization and white labeling.

  • Safe & secure.

  • Allows social media sharing.

  • In-depth analytics, generate reports & track results.

  • Supports reports sharing with stakeholders.

  • Add videos, images and graphics & multi-device compatibility.

Pricing

Basic

$7.00
1 user(s) / month
Included in plan:
  • Unlimited Surveys
  • Unlimited Responses
  • Administrators 1
  • Customer Support (Basic)
  • Integrations (Basic)

Professional

$19.00
1 user(s) / month
Included in plan:
  • Unlimited Surveys
  • Unlimited Responses
  • Administrators 1
  • Logo, Branding & Themes
  • Survey Scoring
  • Branching and Skip Logic
  • Accept File Uploads
  • Customer Support (Basic)
  • Integrations (Basic)

Business

$69.00
1 user(s) / month
Included in plan:
  • Unlimited Surveys
  • Unlimited Responses
  • Administrators 1
  • Logo, Branding & Themes
  • Survey Scoring
  • Branching and Skip Logic
  • Accept File Uploads
  • Quiz Maker (Quiz Maker Essentials 100 Takers $600/y value)
  • Net Promoter Score
  • In-App Survey
  • Sidebar Forms
  • Popup Survey
  • Advanced Reporting Tools
  • SSO
  • Offline Authoring with Excel
  • Notifications & Report Sharing
  • White Label
  • Unlimited Private User Accounts
  • Unlimited Groups & Classroom
  • Customer Support (Advanced)
  • Integrations (Advanced)

Enterprise

$199.00
unlimited user(s) / month
Included in plan:
  • Unlimited Surveys
  • Unlimited Responses
  • Administrators (Unlimited)
  • Logo, Branding & Themes
  • Survey Scoring
  • Branching and Skip Logic
  • Accept File Uploads
  • Quiz Maker (Quiz Maker Essentials 200 Takers $1200/y value)
  • Net Promoter Score
  • In-App Survey
  • Sidebar Forms
  • Popup Survey
  • Advanced Reporting Tools
  • SSO
  • Offline Authoring with Excel
  • Notifications & Report Sharing
  • White Label
  • Unlimited Private User Accounts
  • Unlimited Groups & Classroom
  • Organizational Data oversight, security and ownership
  • Organization-wide collaboration
  • Centrally-managed enterprise
  • Customer Support (Premium)
  • Integrations (Premium)

Pricing

Try any plan free for 7 days

Free
Included in plan:
  • Security Multilingual Surveys 24/7 Support

FAQs

    Does this service integrate with any other apps?
  • yes

  • What platforms does this service support?
  • all,SAAS Based Software

  • What are some applications this service is commonly used in tandem with?
  • mailchimp,salesforce etc

  • Who are the main user groups of this service?
  • educators, online marketers, instructors,event organizers, and companies

  • Does this service offer guides, tutorials and or customer support?
  • We offer self-help articles (guides) and 24X7 customer support.

  • Does this service offer multi-user capability (e.g. teams)?
  • yes, in enterprise plan

  • What is this service generally used for?
  • The service is used to capture feedback and create insightful reports that assist a business improve its services for future customer experience.

  • Does this service offer an API?
  • yes

FAQs

    No FAQs associated with this application.

Vendor Information

Founded:
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Vendor Information

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Other

Who uses ProProfs Survey Maker
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English, Afrikaans, Arabic, Bengali, Bulgarian, Catalan, Danish, Czech, Vietnamese, Welsh, Finnish, French, Estonian, Gujarati, Hindi, Hebrew, Uzbek, German, Norwegian, Chinese, Irish
Regional Restrictions:
No restrictions.Supports 72+ languages

Other

Who uses ProProfs NPS
  • SMEs
Languages:
English
Regional Restrictions:
No restrictions.
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