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What is ProProfs NPS?

"ProProfs NPS software is a powerful online survey tool used by businesses to gauge stakeholder’s satisfaction level, willingness to refer & gather actionable feedback."

ProProfs Net Promoter Score (NPS) software is a powerful online tool that is used by global businesses to gauge the loyalty of different stakeholders (customers, employees, partners, brand associates etc), measure satisfaction level and their willingness to refer.

Organizations prefer ProProfs NPS Software to ask the ultimate question (“On a scale from 1 to 10, how likely are you to recommend our brand to a friend or colleague?”) that helps them to track promoters and detractors, producing a clear measure of an organization's performance via its stakeholders responses.

When you use ProProfs NPS software, you don’t have to spend hours to calculate and put your energy into a follow-up plan. The process is simple. Just use the sample survey question to find out if your stakeholders like your organization enough to recommend it, followed by a few follow-up survey questions that would help you gauge why people would recommend or would not recommend your company and you are done.

Whether you are a startup or an established business, building a trustworthy brand is challenging. As an easy to use, flexible & intuitive tool, ProProfs NPS software will help you gather real feedback from your stakeholders and improve your brand presence.


ProProfs NPS scored 89/100 (Top 3 in Survey & Polling) in the Survey & Polling category. This is based on user satisfaction (90/100), press buzz (53/100), and other relevant information on ProProfs NPS gathered from around the web.

The score for this service has declined over the past month. What is this?

  • ProProfs NPS

Survey & Polling Market Radar

ProProfs NPS Product Overview

  • No software installation needed.

  • Create professional surveys in minutes.

  • Use ready-to-use templates & question library.

  • No HTML skills required.

  • Customization and white labeling.

  • Safe & secure.

  • Allows social media sharing.

  • In-depth analytics, generate reports & track results.

  • Supports reports sharing with stakeholders.

  • Add videos, images and graphics & multi-device compatibility.


Languages: English

ProProfs NPS Features

  • Analytics
  • API
  • Batch Permissions & Access
  • Calendar Management
  • Contact Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Marketing Automation
  • Multi-User
  • Notifications
  • Scheduling
  • Third-Party Plugins/Add-Ons
  • Call Tracking
  • Softphone
  • Review Monitoring
  • Template Designer
  • Net Promoter Score
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ProProfs NPS Pricing Plans

Try any plan free for 7 days

Free
  • Security Multilingual Surveys 24/7 Support

Plans starting from: $14.00/month Credit card required: Yes
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