SmartKarrot

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What is SmartKarrot?

Intelligent Growth platform for Customer Success and Account Management teams, focussed on Expansion

SmartKarrot is a cloud solution for Customer Success & Account Management, allowing teams to manage Customer Growth (Expansion, Retention & Renewal) with a platform focus on Intelligence & Automation.
1. Built on a foundation of Augmented Intelligence, SmartKarrot proactively handles complex use cases around Expansion & Retention. Across multiple products, service lines and geographies.
2. Our Intense focus on Automation & Playbooks allows our customers to scale efficiently.
3. Our New Age Design with a PLG mindset allows for a great experience for users.
4. Our unlimited user packages allows our clients to become truly Customer Centric, and enables great alignment within teams.



SmartKarrot Awards


SmartKarrot currently scores 88/100 in the Customer Success category. This is based on user satisfaction (88/100), press buzz (46/100), recent user trends (falling), and other relevant information on SmartKarrot gathered from around the web.

The score for this software has declined over the past month. What is this?
www.smartkarrot.com

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SmartKarrot Product Overview

  • Built on a foundation of Augmented Intelligence, SmartKarrot proactively handles complex use cases around Expansion & Retention. Across multiple products, service lines and geographies.

  • Our Intense focus on Automation & Playbooks allows our customers to scale efficiently.

  • Our New Age Design with a PLG mindset allows for a great experience for users.

  • Our unlimited user packages allows our clients to become truly Customer Centric, and enables great alignment within teams.


Languages Supported: English

SmartKarrot Features

  • 2-Factor Authentication
  • API
  • Calendar Management
  • Chat
  • Contact Management
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Forecasting
  • Gantt Charts
  • Google Apps Integration
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Scheduling
  • Task Scheduling/Tracking
  • Third-Party Plugins/Add-Ons
  • Call Tracking
  • Click-to-Dial
  • Social Media Monitoring
  • Prioritization
  • Roadmapping
  • Resource Management
  • Net Promoter Score
  • Sales Automation
  • Customer Service
  • Pipeline Management
  • Social Media Integration

SmartKarrot FAQs

What platforms does SmartKarrot support?

Its a cloud-based SaaS application.

Does SmartKarrot offer multi-user capability (e.g. teams)?

Yes, SmartKarrot comes with unlimited users.

What is SmartKarrot generally used for?

Used by customer success & account management teams to predict churn, client retention, renewal management & revenue expansion.

Who are the main user groups of SmartKarrot?

We work very well for organizations between 10 - 500 Million USD in revenue. Organizations should have a focus on Customer Success and Account Management with pre-established teams. We work best for organizations with primary focus on solving for Expansion (Upsell, Cross-Sell, Retention).

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