A Review of Epos Now Point of Sale Software Solution
Epos Now is a feature-rich point of sale software solution designed for all types of businesses, although it is most widely used by those in the retail and hospitality industries. The system is ideal for small- to medium-sized businesses. However, the platform can actually be scaled to fit the needs of larger multi-location retail establishments and restaurants.
The Epos Now POS system is very responsive and works both online as well as offline, making sure your day-to-day operations are never interrupted even if the internet connection temporarily goes down.
Additionally, the POS solution also serves as a platform for other business operations like back office management, inventory management, staff/employee management, customer relationship management (CRM) and as a reporting and analytics program.
How Epos Now POS software works
Epos Now is a complete point of sale system that offers much more than just POS solutions for small- to mid-sized businesses. It also provides a wide variety of integrated features and capabilities, such as inventory management, customer management and retail accounting, which includes general ledger, payroll processing and purchase orders.
The POS platform is cloud-based, which means you can avoid the hassle of installing sophisticated programs and applications. The system is compatible with Windows and Mac machines, as well as Android and iOS mobile devices. The hardware, such as receipt printers, barcode scanners, credit/debit card readers and cash drawers, can be purchased from Epos Now, but you can also opt to purchase them from a third-party vendor of your choice.
Epos Now’s point of sale module includes features like electronic scale integration, barcode and credit/debit card scanners, age verification, employee time clock and a function that allows users to offer discount items or avoid transactions. The inventory management solution allows store owners and managers to monitor purchase orders, access inventory reports, keep track of supplier database and more.
Other useful features you can expect from Epos Now POS include:
- Payment processing support for Apply Pay, Mercury, iZettle, PayPal Here and various credit/debit cards.
- Access to a web-based dashboard that contains all your business metrics, making sure you are always updated on everything about your establishment, regardless of where you are.
- Customizable permission levels to help setup which data or store information you want to make available to specific staff members.
- Customizable receipts and the ability to offer email receipts to customers.
- The benefits of Epos Now POS software solution
Using Epos Now as your point of sale software solution carries quite a few benefits not a lot of POS systems in the market today can claim to have in their own product. Here are a few key benefits that you might want to know about Epos Now’s POS software.
It’s a user-friendly POS system
A lot of POS software solutions in the market claim that theirs is a product that is designed for ease-of-use. That might be true, but if you take one look at Epos Now’s user-interface, you will see just how practical and simple the layout is. The interface has a simple layout that is easy to comprehend and navigate through. After a very brief training period, your staff will be able to master this POS system in no time.
It’s a secure POS system
Epos Now is a secure POS platform. Business owners and managers can provide or restrict access to the till as well as to the other functions of the software, such as the discounting option and the giving of refunds. All transactions are logged as well to ensure proper decorum is always observed by the staff when working the register.
Excellent customer service and support
Epos Now offers great quality customer service and support to its clientele. If ever an issue regarding the software arises, users can rely on Epos Now to respond swiftly with its team of experts. You can count on their tech support team to be accommodating, patient and helpful in finding the right solutions to your problem.
Built-in customer relationship management (CRM) solution
The Epos Now POS system comes with a built-in CRM solution. This means you can effectively keep track of customer behavior and purchasing habits. And with the information you get from the collected data, you are able to design ways to inspire customer loyalty and improve customer experience and satisfaction. You can also use the CRM to market your products, as well as tailor product promotions for your loyal customers.
Pricing for Epos Now POS software solution
Pricing for Epos Now point of sale software solution is available in three subscription plans, charged on a monthly basis. There is also a 30-day free trial available, if you don’t want to choose a pricing plan just yet. The free trial does not require a credit card and you can quickly and easily select your plan later.
Standard: $39 per month ($24 per additional register)
- Unlimited products
- Cloud reporting
- Email support
- Help with setup
Premium: $69 per month ($45 per additional register)
- All from Standard Plan
- 24/7 phone support
- Account management
Enterprise: Contact Epos Now sales team for a custom quote
- All from Premium Plan
- Enterprise reporting
- Onsite support
- Enterprise account management
All pricing plans come with the following features:
- Unlimited users
- Unlimited customers
- Software updates
- Security updates
Is Epos Now POS software worth the investment?
If a reliable and feature-rich cloud-based point of sale system is what you’re looking for, then Epos Now POS is definitely a worthy contender in a short list of prospects. This platform provides a wide range of features and capabilities to retail and restaurant businesses, among others. It is a single and centralized system where you can take full control of your inventory, back office and staff activity, accounting, customer relationships and more.
Epos Now POS offers integrated payments, online booking and a customizable and user-friendly dashboard. As far as competitions go, Epos Now POS is right up there with the best of the bunch. You should at least consider the free 30-day trial to see if the solution is right for your business.