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What is ShopKeep?

ShopKeep by Lightspeed is online iPad-based Point of Sale system.

ShopKeep by Lightspeed is a POS system aimed at developing and self-supporting businesses. It is reliable and intuitive platform enabling its users to manage merchant operations, organize employees, track inventory, and generate sales reports.

It is a cloud, iPad based system, mainly for hospitality and retail entrepreneurs. It incorporates built-in register so that managers can keep records of checks and payments.

ShopKeep also features staff tracking tools, a payroll calculator, gift cards, promo codes, and 24/7 support.

ShopKeep currently scores 86/100 in the Point of Sale (POS) category. This is based on user satisfaction (20/100), press buzz (54/100), recent user trends (rising), and other relevant information on ShopKeep gathered from around the web.

The score for this software has improved over the past month. What is this?
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ShopKeep Review

Editors' Review by the Point of Sale (POS) Software Review Team

A Review of ShopKeep Point-of-Sale Software Solution

ShopKeep is an iPad-based cloud-based POS solution designed for a wide range of businesses in various industries, from retail and quick-serve establishments to full-service restaurants, bars and franchises. It is a feature-rich point-of-sale software solution that offers a variety of tools and functions to help business owners and store managers handle day-to-day tasks.

Whether you’re trying to manage product/customer registrations, booking, product marketing, inventory, staff schedules/shifts and payment processing, ShopKeep has the right toolkit—the specifically designed platform that allows you to do all these things in a more efficient and innovative fashion.

From the easy-to-operate touchscreen interface that allows users to add or remove orders to hardware integration for receipt printers and barcode scanners, this software solution has everything you need to effectively run your retail business.

How the ShopKeep POS software solution works

ShopKeep is a simple, yet an innovative piece of software specially designed for small- to medium-sized businesses in the retail and quick-service industry. It is most widely used by food and beverage service establishments like fast-serve restaurants, bars and cafes. However, the design of the system is made so that it fits well with retail businesses as well, whether online or physical stores.

The software solution comes with a built-in register for keeping track of checks and payments. Users have the ability to oversee numerous payment registers and the option to split, fuse or transfer payments between accounts is also available.

With the ShopKeep POS solution, business owners and retailers have the power to oversee huge inventories with relative ease. They can also set up alerts for stocks that are getting depleted, making sure they don’t run out of big-ticket items and store shelves are always adequately stocked.

ShopKeep also provides users with tools and applications that allow them to effectively track and monitor the work hours/shifts of employees. They can clock in and out their workers for different shifts and determine exactly their work hours. In addition, the software also allows managers and business owners to quickly and easily calculate weekly and monthly payroll, benefits, bonuses and more.

The platform also comes with the ability to generate and process gift cards and promo codes, it can integrate with a number of marketing solutions and applications, as well as provide comprehensive reports and analytics to help users find business trends they can utilize to maximize sales.

shop keep review

The benefits of ShopKeep

So why choose ShopKeep as the point-of-sale software solution for your business? One of the most popular answers among retailers and business owners is the fact that ShopKeep is easy to use. Yes, this POS platform has a lot going on. It comes with a diverse set of tools and features, yet still manages to maintain a relatively simple and straightforward approach when it comes to its operation.

The fact of the matter is, even if you’re not a tech-savvy retailer, even if you don’t have much of an experience when it comes to point-of-sale systems, it’s quite easy to learn and master the functions and tools that come with ShopKeep. There’s a very short learning curve with this particular software solution.

Highly efficient inventory management solution

ShopKeep comes with a highly efficient, fully functional inventory management solution that allows users to manage their inventory right from the convenience of a POS system. It comes with features like bulk product uploading and management, raw goods tracking, low-inventory alerts and reorder reports and customizable register buttons.

Comprehensive customer management

With ShopKeep’s customer management solution, you can effectively boost your sales by getting valuable insights into your customers’ behavior and purchasing preferences and habits. The customer management feature helps you to build and nurture lasting relationships with your customer base by providing them with great customer experience every time they shop in your store.

Robust employee management system

Employee management is one of the more innovative features ShopKeep has to offer. It allows you to create user profiles for each of your employees and assign permissions as to which tasks or information they can access. The program also provides hourly reports which help you identify which hours of the day, or which days, are your busiest so you can assign shifts and employees accordingly. The built-in time clock allows employees to clock in and out effortlessly.

Quick and easy third-party integrations

ShopKeep POS is designed so that it integrates seamlessly with third-party software solutions that are essential to managing a retail business, such as QuickBooks Online for all your accounting needs, MailChimp for email marketing campaigns as well as application program interface (API) integrations for all your software application development needs.

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Pricing for the ShopKeep POS software solution

ShopKeep is a pay-as-you-go monthly subscription service. It is easy to implement and deploy and there’s no contract required. There are no hidden or extra fees for maintenance and service, as well, and all customer service support is included in the monthly subscription plan on top of the following features:

  • Quick, intuitive register
  • Real-time analytics and reports
  • Inventory management
  • Employee management
  • Unlimited users and inventory items
  • Free 24/7 ShopKeep support

You may contact their sales team directly using the number provided on their website. You may also visit the pricing page of their website to create a free quote for your business.

The bottom line

ShopKeep POS is an ideal point-of-sale software solution for small- to medium-sized retail and restaurant businesses. It is a great option in terms of the features and tools it offers, especially when you consider the competitive pricing.

So if you feel the need to upgrade your existing point-of-sale system, and you want something that is reliable, highly functional and easy to use, ShopKeep is definitely a good option worth considering.

Point of Sale (POS) Market Radar

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ShopKeep Product Overview

  • Inventory Management

  • Ring up Sales in a Flash

  • Robust Sales Reports

  • Take Cash or Credit

  • Employee Management and Time Clock

  • Customer Relationship Management

  • Print or Email Receipts

  • Scan Barcodes

  • Tiered Employee Permissions

  • Deli / Restaurant Management

Languages Supported: English

Point of Sale (POS) Software Buyer Guide 2024

Product recommendations, vendor rankings, market overview and tips on how to select Point of Sale (POS) software for business. Published in June 2024.

Point of Sale (POS) software typically allows merchants to process customer payments at retail locations. However, this group of software does more than just handling retail transactions. Other key functionalities of POS software include inventory control, ...


ShopKeep Features

  • 2-Factor Authentication
  • API
  • Budgeting
  • Contact Management
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Expense Tracking
  • External Integrations
  • Forecasting
  • Inventory Tracking
  • Multi-Currency
  • Multi-User
  • Notifications
  • Payment Processor
  • Supplier Management
  • Tax Management
  • Third-Party Plugins/Add-Ons
  • BitCoin

ShopKeep FAQs

What are some applications ShopKeep is commonly used in tandem with?

It is most commonly used in tandem with accounting software.

What is ShopKeep generally used for?

This service is used as a Point of sale System.

What platforms does ShopKeep support?

Mobile - iOS Native, Web-based.

Does ShopKeep offer guides, tutorials and or customer support?

Support offered: FAQs, Troubleshooting, Online Support, Phone Support, Video Tutorials.

Does ShopKeep offer multi-user capability (e.g. teams)?


Does ShopKeep offer an API?

It doesn't offer API.

Does ShopKeep integrate with any other apps?

ShopKeep integrates with QuickBooks, MailChimp, QuickBooks Online, Clear Spider, BigCommerce, Ambur.

Who are the main user groups of ShopKeep?

Main users of ShopKeep are small and medium-sized businesses.

ShopKeep Alternatives

ShopKeep Alternatives & Competitors

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Odoo Point of Sale
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ShopKeep User Reviews

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