What is Accela?

"The Accela Civic Platform is a software solution for governments of all sizes that powers more connected and informed communities."

The Accela platform is a trusted cloud-based SaaS for government bodies and agencies that unifies departments and provides real-time, data to automate and streamline civic processes. It is one of the leading civic engagement solutions for government available on the market.

Accela connects public sector with citizens, partners, believing that the public engagement makes the difference in thriving democracy. The platform also offers APIs and native mobile apps, that improve the workflow of field operations, track activities, and create the two-way flow of data.

Main capabilities of the platform are: Streamline of services; Improved access to information; Open architecture; Speed innovation and implementation; Improved efficiencies with field workers; Citizens engagement; Consolidation of legacy systems; and Collaboration.


Accela scored 83/100 (No. 1 in Public Sector) in the Public Sector category. This is based on press buzz (42/100), recent user trends (falling), and other relevant information on Accela gathered from around the web.

The score for this service has declined over the past month. What is this?

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Accela Product Overview

  • Streamline and accelerate services

  • Improve access to information

  • Benefit from open architecture

  • Speed innovation and implementation

  • Improve efficiencies with field workers

  • Engage citizens

  • Consolidate legacy systems

  • Collaborate and engage with customers, peers and Accela staff

  • Transparency, trust and a voice in the community

  • Programming Interfaces (APIs) and Software Development Kits (SDKs)


Languages: English

Accela Features

  • 2-Factor Authentication
  • API
  • Batch Permissions & Access
  • Budgeting
  • Calendar Management
  • Data Export
  • Data Import
  • External Integrations
  • Forecasting
  • Government
  • Multi-User
  • Notifications
  • Politics
  • Scheduling

Accela FAQs

Does Accela offer guides, tutorials and or customer support?

Support: Videos, Webinars, Online Support, Phone Support, Email Support.

Does Accela offer an API?

Yes, it offers API.

What platforms does Accela support?

This is a cloud-based platform with native Android and iOS apps.

Who are the main user groups of Accela?

The main users of Accela are government agencies.

Does Accela integrate with any other apps?

Integrations: E-Plansoft, Facebook, Twitter, Sidwell.

Does Accela offer multi-user capability (e.g. teams)?

No.

What is Accela generally used for?

This service is generally used as a civic engagement solution for government.

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