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Software Description:

The Accela platform is a trusted cloud-based SaaS for government bodies and agencies that unifies departments and provides real-time, data to automate and streamline civic processes. It is one of the leading civic engagement solutions for government available on the market.

Accela connects public sector with citizens, partners, believing that the public engagement makes the difference in thriving democracy. The platform also offers APIs and native mobile apps, that improve the workflow of field operations, track activities, and create the two-way flow of data.

Main capabilities of the platform are: Streamline of services; Improved access to information; Open architecture; Speed innovation and implementation; Improved efficiencies with field workers; Citizens engagement; Consolidation of legacy systems; and Collaboration.


  • Notifications
  • Forecasting
  • External Integrations
  • Data Export
  • Budgeting
  • Data Import
  • Government
  • API


  • Streamline and accelerate services

  • Improve access to information

  • Benefit from open architecture

  • Speed innovation and implementation

  • Improve efficiencies with field workers

  • Engage citizens

  • Consolidate legacy systems

  • Collaborate and engage with customers, peers and Accela staff

  • Transparency, trust and a voice in the community

  • Programming Interfaces (APIs) and Software Development Kits (SDKs)


    Does this service offer guides, tutorials and or customer support?
  • Support: Videos, Webinars, Online Support, Phone Support, Email Support.

  • Does this service offer an API?
  • Yes, it offers API.

  • What platforms does this service support?
  • This is a cloud-based platform with native Android and iOS apps.

  • Who are the main user groups of this service?
  • The main users of Accela are government agencies.

  • Does this service integrate with any other apps?
  • Integrations: E-Plansoft, Facebook, Twitter, Sidwell.

  • Does this service offer multi-user capability (e.g. teams)?
  • No.

  • What is this service generally used for?
  • This service is generally used as a civic engagement solution for government.


Based in:
San Ramon


Who uses Accela
  • Agencies
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Regional Restrictions:
No restrictions.
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