What is CardPointe?

"CardPointe is CardConnect's powerful payments portal that gives businesses the power to easily integrate, process and manage credit card payments."

CardPointe is CardConnect's powerful payments portal that gives businesses the power to easily integrate, process and manage credit card payments. The CardPointe platform comes with a full suite of products including a Virtual Terminal, plug-and-play retail terminal, Hosted Payment Page, mobile app and device.

Users can easily manage all of their business's credit card transactions and perform actions like set up bill plans and manage PCI compliance by taking the PCI Self Assessment Questionnaire. Every transaction processed with CardPointe is protected by CardConnect's patented tokenization and PCI-validated point-to-point encryption (P2PE).

CardPointe scored 82/100 in the Financial Services category. This is based on user satisfaction (20/100), press buzz (46/100), recent user trends (rising), and other relevant information on CardPointe gathered from around the web.

The score for this software has declined over the past month. What is this?

CardPointe Awards

CardPointe Quality Choice Badge 2020 CardPointe Trusted Vendor Badge 2020
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Financial Services Market Radar

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CardPointe Product Overview

Languages: English

CardPointe FAQs

What is CardPointe generally used for?

CardPointe is a powerful platform that allows businesses to simply and securely accept and manage credit card payments.

Who are the main user groups of CardPointe?

CardConnect processes payments for businesses of all sizes. CardPointe is most often used by small to medium-sized organizations of all industry types.

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CardPointe User Reviews

Average User Rating:
1.0/5 based on 1 user ratings.
Your Rating:
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"Terrible. Go elsewhere"

What do you like about CardPointe?

Online dashboard while not intuitive, is helpful once it is learned. The customer service phone staff were friendly but had very little authority to solve problems. Had to go to a supervisor and in other cases the issue was referred elsewhere with the promise someone would get back to me. They never did.

What do you dislike about CardPointe?

Terrible. Cancelled and went back to my former processor after 2 months. Moved to CardConnect/CardPointe because new reservation system for my B&B had an automated interface with them. Save money? Not at all. Setup poorly managed. Sent wrong card reader, at a nonrefundable cost of $170 and never set me up for Amex like I had for 13 years with my previous processor. Expected better reliability and quality control but did not receive it. Look somewhere else for a processor.

What have you been using it for and what problems did CardPointe solve?

It did not solve any problem but made it worse.

Ease of use
Value for money
Customer service
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