SurveyMonkey Review

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SurveyMonkey Reviewed

Editors' Review by the Survey & Polling Software Review Team

SurveyMonkey is an effective survey platform designed to help businesses gather information and data. You can use the platform for customer or employee feedback, satisfaction surveys, market research and competitive analysis. SurveyMonkey makes the creation of surveys for specific target audiences and the management and curation of the data quick and easy for users.

SurveyMonkey Features

SurveyMonkeys many features include:

Professionally-made survey designs

Users are given unlimited surveys and questions with SurveyMonkey and allow for total control on what their surveys will look like, as well as being able to add Logos, fonts and thank-you pages. You can also use questions created by experts and ready-made survey templates to get you started. Users of the platform can use SurveyMonkey Genius to gauge the success rate of your surveys.

Data analysis tools

SurveyMonkey offers deep data analysis tools to help find trends in your real-time results, compare answers within the data and use custom filters to generate custom reports. Additionally, this feature lets you manage your surveys on mobile, where you can customize, send and analyze the surveys.

Collaboration and sharing options

Team collaboration tools are implemented in SurveyMonkey, where you can fill out surveys and send them across different departments in your organization using one account. This allows for greater collaboration and productivity between teams when working with data.

SurveyMonkey homepage

SurveyMonkey Benefits

SurveyMonkey offers many benefits on its platform, including:

Design tools and customization

SurveyMonkey has over 100 templates and 2,500 question types, giving you complete control over creating surveys. Whether simple or complex, you can design surveys, customize the questions, design the questions according to employee feedback, demographics, human resources and you can add logos, fonts and custom pages in your surveys.

A wider reach for your audience

With SurveyMonkey, you can create captivating surveys with visually appealing designs and easy-to-answer questions. This makes it easier for people to answer them. Once you’ve created your surveys, you can send them through different mediums on the internet, such as email, chat, social media, mobile and more.

Get the answers to your questions

SurveyMonkey provides the answers to your surveys and feedback forms in an intuitive, easy to use platform. The data is readily accessible and can be made into reports for easier access and understanding, helping you make the most of the valuable information you have compiled.

SurveyMonkey features

SurveyMonkey Pricing

SurveyMonkeys pricing plans are split between two groups— personal and business use. The difference between these two is based on collaboration features and price ranges. With the personal plan, you’re paying for the solution, whereas with the business plan since each user is charged per month. The prices rely heavily on the features found in each package. The more advanced your subscription is, the higher the prices are set.

Here are the prices for SurveyMonkey:

Personal Plans

Free

The free version has an unlimited number of surveys, a limit of 10 questions per survey, the ability to view 100 responses per survey and have three collectors per survey. This plan allows users to receive responses through web, email or social media platforms. Users also get to try out pop-up online surveys, email response tracking and mobile applications for both iOS and Android.

Standard monthly

The next plan is suited for those who want to try SurveyMonkeys more advanced features for a month. It’s priced at $99 and has all the survey features found in Free. With this package, users can benefit from unlimited surveys, unlimited questions per survey, an unlimited number of collectors and an increase of 1,000 responses per month.

Advantage annual

This plan is considered as the best-valued option for those who want to use SurveyMonkey at its best. Users can get unlimited offers on several features in the survey capabilities. Additionally, you can use recurring surveys and accept payments using Stripe integration. Other benefits include Kiosk Mode, an Inactivity timer and Passcode lock. These last two features keep your surveys running and secure. This plan is priced at $32 per month. Overall, you’ll pay $384 per year.

Premier annual

The last package under the personal plan is priced at $99 per month or $1,188 per year. It has everything the previous plan offers but with more advanced options in creating surveys. Users can use multilingual surveys, advanced survey logic (this feature lets you track data about your respondents) and block randomization with blocks referring to groups of pages.

Business Plans

The plans categorized under Business are catered for enterprises and organizations. It features a multitude of team collaboration, team management and administrative tools in its suites. The prices are also set for each user per month. All the plans have unlimited survey capabilities, making it perfectly suitable for businesses with large-scale respondents.

Team advantage

This plan is priced at $25 per user and per month. Businesses can start with three users. While you can benefit from unlimited survey functionalities, advanced options such as white label surveys, survey completion redirect and custom subdomain aren’t available.

Team premier

Priced at $75 per user and per month, team premier has more options in terms of customization and branding, analysis reporting and survey building.

Enterprise

The last plan, Enterprise, doesn’t have a fixed price. Instead, users need to contact the sales team for a final quotation. It has powerful administrative tools, all advanced collaboration features and integrations with other popular applications and platforms.

Conclusion

Overall, SurveyMonkey is a powerful tool to help gather helpful insights, customer data, feedback and employee and customer satisfaction. With the valuable information and data you’ve collected, you can focus on using the feedback to improve products and enhancing relationships with customers. SurveyMonkeys additional features, such as professional-made surveys, deep data analysis and collaboration tools are designed to help you make sense of people’s voices and opinions and the data most effectively for your business.

Survey & Polling Software Buyer Guide 2024

Product recommendations, vendor rankings, market overview and tips on how to select Survey & Polling software for business. Published in April 2024.

Software in this category creates and runs surveys and often also analyzes the survey results. Businesses can leverage this software to recognize customer pain points, identify strengths and weaknesses, and common patterns. Some advanced software features o...

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