TeamViewer Review

You May Also Like

Splashtop
(181)
Remote Support Software
Try for Free
FixMe.IT
(203)
Remote Support Software
Visit Website
SetMe
(0)
Remote Support Software
Try for Free
Crozdesk Icon

TeamViewer Reviewed

Editors' Review by the Remote Support Software Review Team

TeamViewer is an online platform that allows multiple users to connect to multiple workstations from remote sites. This tool is helpful in ensuring collaboration and teamwork between different teams. This allows remote workers to access information and data that may only be accessible at a particular location.

With TeamViewer, several industries can make use of its services. It’s popular for individual users, small businesses and large corporations. For companies who rely heavily on teamwork, despite not being in the same place, TeamViewer is an asset for remote control, file transfer and desktop sharing.

TeamViewer is also not limited to a one-way control system, as you can pass control from one person to another with ease.

If you’re handling a business that deals with multiple remote sites all at once, then you need a single, centralized software solution to connect them. Without one, it becomes challenging to keep up to date with your team members and the progress regarding their projects.

To increase productivity and efficiency, especially when dealing with multiple teams at the same time, you might need TeamViewer to help oversee and manage the projects your workforce is pushing out.

TeamViewer Features

TeamViewer offers many intuitive and helpful features for users, including:

Remote Desktop

Under this category, you’ll find several powerful tools that will help you control computers from a remote location. This includes cross-platform access, mobile device access, iOS screen sharing, remote printing and flexible file-sharing options. With these products, you can connect across multiple platforms, benefit from enterprise-class security and scalability and transfer files using several file sharing methods as offered by TeamViewer.

Remote Team Management

TeamViewer is a solution that focuses on increasing efficiency and productivity within a large workforce. In line with this, it offers multiple tools such as channel groups, comprehensive reporting, user and device configuration management and multi-user support sessions. These tools are designed for management purposes as you’ll be able to see all details such as the individuals who worked on specific projects at a set time.

Better Collaboration

Knowing what your team is doing is crucial in ensuring your projects are finished on time and up to your standards. With the help of Whiteboard, Text Chat, Session Recording and Compression, Computers and Contacts and HD VoIP Voice and Video Conferencing, you don’t need to meet up with your team physically just to reach decisions on certain tasks and projects. This also makes it easier to view the progress of your teams as you can share your screens and transfer files with one another.

TeamViewer Homepage

TeamViewer Benefits

TeamViewer also provides users with many benefits, including:

Faster Transfers

TeamViewer’s powerful features make it easy for you to pass control or files between departments or teams. With its standard dual-window interface, you can just drag and drop files from one device to another. This enhances workflow and increases productivity within your teams.

Better Management

With cross-platform access and the ability to manage hundreds of devices at the same time, TeamViewer makes it easy to control and organize your business. You can even switch between different computers to see what other people are working on. This solution helps you stay in control of your workforce and their corresponding projects.

Greater Collaboration

Another aspect TeamViewer focuses on is team collaboration. In this platform, you can find multiple chat features such as whiteboard, HD VoIP, HD Video Conferencing and text chat. With these tools, you can expect better communication to be exchanged between team members. Some tools also let you record sessions and send them as presentations for training purposes.

TeamViewer Features

TeamViewer Pricing

While most software solutions base their pricing bundles on the available features found in each plan, TeamViewer calculates prices by how many users will be using the system. In line with this, each plan also has varying levels of functionalities.

For example, with the first plan, only one user can initiate a connection with a device one session at a time. However, most of these plans offer the basic features and connection tools your business needs.

All current subscription packages are priced per month but are billed annually.

In line with these, here are the pricing packages:

Single User

Priced at $49.00 per month, Single User only lets you use a single seat per session. This means a single person can connect to a device one session at a time.

Under this plan, you’ll also have access to custom branding, secure unattended access, remote printing, file sharing, cross-device access to desktops, device management, app customization and the ability to manage up to 200 devices.

Some add-ons are also available for this plan which includes TeamViewer remote management, mobile device support, TeamViewer Pilot and ServiceCamp.

Multi-User

The next pricing package is considered the best valued one. It offers multiple seats for one session, which means several people can initiate device connections all at the same time. With a fixed price of $99.00 per month, you’ll benefit from all features found in the previous plan but with a few new ones as well.

Instead of managing only just 200 devices, you’ll be able to manage 300. Additionally, you can add custom information to your devices. This helps you categorize them according to relevant details. You can also have user access reporting, which automates all connections into your devices such as Mac, Windows or Linux.

For Teams

The last plan, meant for teams in large corporations, offers multiple seats across three sessions. This allows multiple licensed users to initiate device connections up to three concurrent sessions at the same time. Priced at $199.00 per month, you can manage up to 500 devices and benefit from all the features found in the previous bundles.

With this plan, you can easily connect and keep track of several users and thousands of devices simultaneously. It also lets you deploy TeamViewer to thousands of devices, report on specific connections and use pre-built software integrations. These integrations include platforms working for CRM, help desk systems and top customer support.

If you’re not sure which pricing bundle addresses your business needs, then you can check out TeamViewer’s free 14-day business trial. This allows access to the platform for a 14 day period and will help determine which plan is right for you.

Conclusion

TeamViewer boasts of an all-in-one solution focused primarily on secure remote access and top support. With this package, you can access, manage and support all kinds of devices—computers, network machines, mobile phones and more—from multiple locations.

This improves productivity and efficiency within the workforce since connections are important in establishing teamwork. It’s highly accessible with robust features all designed to assist businesses and companies in staying on top of their IT infrastructure and processes.

Back to top