Preferred Patron

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What is Preferred Patron?

For all businesses, small, medium and large, across many diverse industries. Customer Rewards & Incentive Management, Email/SMS Engagement w/auto-pilot.

Preferred Patron is the industry leading solution for Loyalty Marketing and Gift Card Management. With Preferred Patron you will increase your customer engagement levels in profitable ways. Seamlessly leverage e-mail and sms to reach your customers. Incorporate incentive based promotions, such as Multi-Tiered Rewards Programs with automatic transitions between levels, Gamification, Electronic and Paper Coupons, Appreciation, Recognition, Miss You, Referral, Cash Back, Raffles, Surveys, Fundraisers, Event Reminders and more.

  • Fully automated Omni-Channel marketing using E-mail and SMS Text Messaging.
  • Spend based, visit based, action based point accrual models supported.
  • Gift Card management included free.
  • Operate with plastic cards, mobile app or phone#.
  • Mobile optimized member web portal included free.
  • Social Media referrals and likes.

Enjoy increased marketing effectiveness with built-in Drip and Behavioral Marketing capabilities.



Preferred Patron Awards


Preferred Patron currently scores 71/100 in the Loyalty & Membership category. This is based on user satisfaction (84/100), press buzz (33/100), recent user trends (falling), and other relevant information on Preferred Patron gathered from around the web.

The score for this software has improved over the past month. What is this?
www.preferredpatron.com
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Loyalty & Membership Market Radar

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Preferred Patron Product Overview


Languages Supported: English

Preferred Patron Features

  • API
  • Calendar Management
  • Chat
  • Contact Management
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Forecasting
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Scheduling
  • Third-Party Plugins/Add-Ons
  • Call Tracking
  • Click-to-Dial
  • PayPal
  • Stripe
  • Net Promoter Score
Preferred Patron Pricing

Preferred Patron Pricing Plans

Small Biz

$149.00
1 user(s) / month
  • White-Labeled
  • 5,000 Active Member Limit
  • Single Location
  • 1 Rewards program
  • Visit Based or Spend Based or Cash Back Loyalty
  • Visual dashboard
  • Promotion Manager with AutoPilot operation
  • Gamification strategies
  • Review collection and hosting
  • E-mail designer
  • 25,000 E-mails a month
  • Unlimited Transactional SMS (USA and Canada)
  • 1,000 Monthly SMS credits (USA and Canada)
  • Mobile Optimized Member Web Portal
  • In App Redemptions
  • Kiosk device support (web only)
  • Free Gift card processing
  • Free E-mail support

Premium

$249.00
1 user(s) / month
  • White-Labeled
  • 10,000 Members per Outlet
  • Multi-store pooling
  • Multiple Reward Programs
  • REST API for developers
  • Visit Based or Spend Based or Cash Back Loyalty
  • Action Based Rewarding
  • Visual dashboard
  • Advanced marketing manager with AutoPilot operation
  • Advanced behavioral marketing
  • Product/SKU level marketing
  • Packages
  • Gamification strategies
  • Review collection and hosting
  • Achievement Tiers
  • Kiosk Device Support
  • E-mail designer
  • 50,000 E-mails a month
  • Unlimited Transactional SMS (USA and Canada)
  • 2,000 Monthly SMS credits (USA and Canada)
  • Mobile Optimized Member Web Portal
  • In App Redemptions
  • Kiosk device support (web or installed)
  • Free Gift card processing
  • 10% Card order discount
  • Virtual e-Gift Card delivery
  • Online Gift Card sales
  • Dedicated account representative
  • Free Standard support

Premium+

$349.00
1 user(s) / month
  • White-Labeled
  • 20,000 Members per Outlet
  • Multi-store pooling
  • Multiple Reward Programs
  • REST API for developers
  • Visit Based or Spend Based or Cash Back Loyalty
  • Action Based Rewarding
  • Visual dashboard
  • Advanced marketing manager with AutoPilot operation
  • Advanced behavioral marketing
  • Product/SKU level marketing
  • Packages
  • Gamification strategies
  • Review collection and hosting
  • Achievement Tiers
  • Instant download rewards
  • E-mail designer
  • 100,000 E-mails a month
  • Unlimited Transactional SMS (USA and Canada)
  • 3,500 Monthly SMS credits (USA and Canada)
  • Mobile Optimized Member Web Portal
  • In App Redemptions
  • Kiosk device support (web or installed)
  • Free Gift card processing
  • 20% Card order discount
  • Virtual e-Gift Card delivery
  • Online Gift Card sales
  • Dedicated account representative
  • Free Priority support

Plans starting from: $149.00/month Credit card required: Yes

Preferred Patron FAQs

Does Preferred Patron offer multi-user capability (e.g. teams)?

All editions support independent merchants. Our Premium editions also support multi-outlet businesses, including franchises and multi-store corporations.

Who are the main user groups of Preferred Patron?

The company offers cutting-edge customer retention and loyalty software tools to loyalty resellers and clients world-wide, in over 30 different industries. Some of the industries served include automotive, retail hospitality & hotel, restaurant, gaming/casino, veterinarian/DVM, medical, orthodontic, esthetics, college & university, healthcare, café, resort, golf and country club, salon & spa, vape, cannabis, gas station & car wash, health & fitness and entertainment.

What is Preferred Patron generally used for?

The Preferred Patron loyalty program assists businesses in achieving increased customer engagement and personalized consumer marketing. It allows businesses to run an advanced rewards programs and a variety of incentive promotions, to help drive consumer traffic.

Does Preferred Patron offer guides, tutorials and or customer support?

Customer support is included free with every subscription. Includes 24x7 e-mail support as well as phone support and remote dial-in support, 7 days a week, during standard business hours (9:00a-5:00p) Eastern Time. A video tutorial library is also included. Each client also receives training with a live customer support representative (included).

What are some applications Preferred Patron is commonly used in tandem with?

The Preferred Patron loyalty program will often co-exist with various POS (Point-of-Sale systems), SMS (Shop Management Systems), DMS (Dealer Management Systems) PMS (Practice Management Systems) and PMS (Property Management Systems).

Does Preferred Patron offer an API?

A Restful API based on JSON data exchange format is supplied with each Silver and Gold subscription.

Does Preferred Patron integrate with any other apps?

The Preferred Patron™ will often co-exist seamlessly with various POS (Point-of-Sale systems), SMS (Shop Management Systems), DMS (Dealer Management Systems) and PMS (Property Management Systems). The Preferred Patron™ program has a built-in toggle button, which floats over the POS/DMS/PMS systems, to allow the loyalty system to be activated from an "integrated" button. Additionally, we offer direct data feeds from most DMS and SMS systems.

What platforms does Preferred Patron support?

The Preferred Patron™ client programs will run on the business' own Windows PC or Tablet PC (Windows 7 or later). There is also a web-enabled cashier interface available, which is platform independent. For member access, each subscription comes with a mobile optimized (responsive design) web portal as well as a native iOS and Andriod member app, which members may use to browse the rewards catalog, see any incentives they have been awarded, read past marketing messages as well as maintain their profile and preferences.

Preferred Patron Competitors Preferred Patron Alternatives

Preferred Patron Alternatives & Competitors

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Fivestars
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CandyBar
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LevelUp
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Join It
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Preferred Patron User Reviews

Average User Rating:
4.2/5 based on 5 user ratings.
Your Rating:
User profile picture

"Business is better with Preferred Patron"

// Owner at The Yogurt Cafe

What do you like about Preferred Patron?

We have used the Preferred Patron loyalty program for several years now. The program works very well and is easy for our staff to use. Our customers really look forward to the benefits of the program, and are always asking what's next? It's evidence the system is working and engaging our customers. The company is always there to lend support with our ever changing marketing ideas, helping put them into action! I appreciate the flexibility the system has.

What do you dislike about Preferred Patron?

Sometimes I need help implementing a new idea but a quick call to support always addresses my needs rather simply.

What have you been using it for and what problems did Preferred Patron solve?

We use Preferred Patron to help increase business foot traffic during off-season and bad weather days. I think that's it's biggest value for us. It really helps to even out the highs and lows.

5/5
Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
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