What is Birlasoft?

"Birlasoft offers Customer Relationship Management technologies enable businesses to drive better sales and relationships."

Birlasoft is an information technology provider from India and a Salesforce platinum partner. Their most prominent product is CLM, a Salesforce Fullforce platform for the media & entertainment industry.

It is a web-based software that offers a deal point entry, excellent contract management capabilities, and tracking of media content from acquisition to payments. The platform was built for media & entertainment businesses, with the aim to implement more effective deployments for clients, enabling them to connect with their target audience.

TruView CLM makes the contract management process straightforward, while the platform most noticeable features Configurable Guided Deal Entry Wizard and Real-Time Analytics give better visibility into talent and license deals. Other features include consolidated contract archive, generations of standardized contracts, clause library, and customer 360 views.


Birlasoft scored 75/100 in the CRM category. This is based on press buzz (38/100), recent user trends (falling), and other relevant information on Birlasoft gathered from around the web.

The score for this service has declined over the past month. What is this?

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Birlasoft Product Overview

  • Customer 360 View

  • Seamles Integration with Microsoft Word

  • Single Consolidated Contract Archive

  • Automated Generation of Standardized Contracts

  • Contractual Analytics

  • Use of Clause Library

  • Notification of Changes to Terms and Expirations


Languages: English
THE ULTIMATE Software Buyer Guide 2018

The Ultimate CRM Software Buyer Guide 2018

Product recommendations, vendor rankings, market overview and tips on how to select CRM software for business. Published in October 2018.

This software category covers a wide range of applications aimed at making customer relationship management easier and more organized for businesses. CRM software typically features the ability to track customer interactions across multiple communication ch...

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Birlasoft Features

  • 2-Factor Authentication
  • API
  • Batch Permissions & Access
  • Calendar Management
  • Contact Management
  • Contact Sharing
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Document Comparison
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • Forecasting
  • Gantt Charts
  • Google Apps Integration
  • Inventory Tracking
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Project Management
  • Scheduling
  • Supplier Management
  • Task Scheduling/Tracking
  • Third-Party Plugins/Add-Ons
  • Call Tracking
  • Click-to-Dial

Birlasoft FAQs

Who are the main user groups of Birlasoft?

Main users of this service are Media & Entertainment companies.

Does Birlasoft offer an API?

No API offered.

Does Birlasoft integrate with any other apps?

It integrates with Salesforce and Microsoft Word.

What are some applications Birlasoft is commonly used in tandem with?

This service is commonly used in tandem with Salesforce.

Does Birlasoft offer guides, tutorials and or customer support?

Support: Phone Support, Mail Support.

What platforms does Birlasoft support?

This is a web-based software.

What is Birlasoft generally used for?

This service is used for customer and contract management.

Does Birlasoft offer multi-user capability (e.g. teams)?

No.

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