What is Cin7?

"All-in-one Inventory software, POS, EDI, B2B and 3PL."

Cin7 is the automated and integrated inventory management platform with all-in-one cloud Inventory, POS, B2B, EDI and 3PL. Cin7 synchronizes their stock with sales and orders across every physical and online sales channel and automates order processes for greater efficiency with it's 300+ integrations. Brands that sell or distribute products use Cin7 to keep costs down, margins and cash flow high and stock at the right level. Cin7 offers native integrations using third party logistics (3PL) interface and electronic data interchange (EDI), catering for businesses increasing trend to sell globally. Discrete manufacture, sell, manage and fulfill with Cin7.


Cin7 scored 84/100 in the Inventory Management category. This is based on user satisfaction (76/100), press buzz (36/100), recent user trends (falling), and other relevant information on Cin7 gathered from around the web.

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Cin7 Review

Editors' Review by the Inventory Management Software Review Team

Cin7 is a feature-rich, fully integrated inventory management software solution designed primarily for small and medium-sized retail and wholesale businesses catering to a multitude of sales and distribution channels. It is, however, a comprehensive inventory management and point-of-sale (POS) system for virtually all business types and sizes.

This all-in-one cloud-based inventory system also offers native integrations for Magento, Xero, Shopify, eBay, Amazon and more to help businesses save time and increase their profits.

Cin7 Overview

Cin7 provides businesses with a number of features and capabilities, on top of its inventory management system. The platform offers point-of-sale, warehouse management solutions, and reporting functionality within a single package. Businesses may choose to deploy Cin7 either via the cloud or on-premise.

The technology provides features that transform complex retail and wholesale operations into a more manageable and streamlined process. It allows retailers and wholesalers to efficiently manage all their sales channels, POS, inventory, and supply chain in one platform.

The software solution is designed for seamless integrations with third-party logistics (3PL) and electronic data interchange (EDI), allowing businesses to stay on top of current trends and sell their products or provide their services on the global stage.

Cin7 helps omnichannel retailers and wholesalers connect all of their inventories together, providing a more cohesive and clearer view of how their brick-and-mortar stores and online sales are performing across multiple outlets.

The web-based solution also offers e-commerce integration that enables users to view the accurate pricing of items in their inventory based on the real-time landing prices of stocks. The system allows users to easily track their complete inventory in real time, which helps avoid over-allocation and the overselling of items.

Cin7 provides stock reorder functionality, helping users to create purchase orders with ease right from the inventory portal, which is especially useful during an inventory shortage. The solution features reliable third-party logistics services, allowing businesses to ship stocks from warehouses in different locations via accredited logistics companies.

Using the platform’s customizable reporting and dashboards for the monitoring and tracking of inventory data, retailers and wholesalers will have a more comprehensive view of their entire inventory, warehouses, and shipping activities. This allows businesses to gauge their inventory levels more accurately for better restocking decisions.

Cin7 homepage screenshot all in one inventory manage 3PL EDI POS real time

Cin7 Benefits

Cin7, with its features and capabilities, offers more efficiency and convenience for retailers, wholesalers and businesses across multiple industries, regardless of size or scale. The software solution works well for businesses operating in more than one location and retailers that have more than a single outlet, as the system connects inventory from multiple locations together.

If you have a number of retail stores or warehouses in different locations, Cin7 provides the tools and services that allow you to gather relevant information from all channels. This means you will have a much better idea of how each individual store is performing, which one has higher sales, which items are running low in which stores and so on. This makes refilling inventories and restocking products on store shelves much more convenient and less time-consuming.

Moreover, Cin7 allows you to connect your entire inventory to the majority of widely used e-commerce solutions available. This means you will be able to manage all your accounts and company finances via the Cin7 platform. And as far as mobile device compatibility is concerned, Cin7 is designed to make carrying out online sales and purchases more effortless for both the retailer and their customers.

Cin7 comes with offline services for cloud-based operations, making sure you never miss sales opportunities even if you encounter internet connection issues.

Advanced reporting and tracking features are not lacking in this inventory management software solution. With its capabilities, users will be able to extract and collect the most relevant information as well as the tiniest details out of their account and entire inventory. The solution allows you to keep track of your sales, forecasts, and other significant aspects of your business.

The web-based inventory management solution also features a clean interface and attractive layouts, providing a much more comprehensible working environment, especially when you’re working on reports or gathering important data across all store locations. With the platform being mobile-friendly, your inventory becomes more manageable while also making your business more accessible to customers.

With Cin7’s third-party logistics or 3PL feature, even smaller or medium-sized businesses will be able to market their products and/or services all around the world without having to pay large sums for shipping and manpower. Overall, Cin7 has quite a few useful retail and warehouse solutions that help make your business more successful both domestically and internationally.

Cin7 fashion inventory management style colour color size ordering grid

Cin7 Pricing

Pricing for the Cin7 inventory management software solution is available only upon request. You may ask for a quote by contacting the company directly. The starting price for the web-based solution is $299 per month, with four SMB and enterprising plans to choose from. Check out these plans and see which one suits your retail or warehousing business best:

  • Starter – Best suited for small businesses and startups. It comes with full user capabilities but with no POS only user.
  • Business – Ideal for fast growing medium-sized (or bigger) businesses. It comes with full user and POS only user.
  • Professional – A highly integrated solution best suited for well-established retail businesses and wholesalers.
  • Enterprise – An extremely advanced software solution for enterprise-level organizations that need a robust and fully featured platform for inventory management and other widely used systems.

All plans come with a wide range of app connections, including accounting apps, EDI apps, payment apps, Cin7 POS, e-commerce apps, API developer support, Cin7 online B2B, marketplace apps, shipping apps, API access, Cin7 pick-n-pack app, 3PL apps, sales and marketing apps, and more. The web-based platform also provides standard and priority support, as well as a dedicated account manager, depending on which plan you choose.

Cin7 also offer a free trial with no commitments or credit card required. Onboarding services and training are available, but the fees may vary according to your chosen plan.

Cin7 Pricing screenshot of webpage starter professional business enterprise

Conclusion

Cin7 inventory management software solution offers a plethora of features and capabilities that help make your retail business easier to manage, especially when it comes to gathering inventory data from multiple stores.

For medium and large enterprise retailers and wholesalers, the cost of the software is reasonable and quite competitive once you compare it with other solutions in the market. For smaller businesses and startups, however, the price might prove too hefty.

But when you take into account the different features and tools available with the platform, such as point-of-sale, warehouse management, B2B e-commerce, payment portal, forecasting and reporting, third-party logistics (3PL), and direct EDI, on top of the inventory management solution, you’re essentially getting a cost-effective option.

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Inventory Management Market Radar

Cin7 Product Overview


Languages: English

Cin7 Features

  • 2-Factor Authentication
  • API
  • Budgeting
  • Calendar Management
  • Contact Management
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Forecasting
  • Inventory Tracking
  • Lead Management
  • Lead Scoring
  • Multi-Currency
  • Multi-User
  • Notifications
  • Payment Processor
  • Project Management
  • Scheduling
  • Supplier Management
  • Third-Party Plugins/Add-Ons
  • Product Catalog
  • Sales Motivator
  • Shipping Management
  • Order management
  • BitCoin
  • PayPal
  • Stripe
  • SAP Integration
  • Route Optimization

Cin7 FAQs

What is Cin7 generally used for?

Cloud based inventory management software with a native point of sale (POS) system with integrations to supply management applications.

Does Cin7 offer multi-user capability (e.g. teams)?

Yes

Does Cin7 offer guides, tutorials and or customer support?

Yes

Does Cin7 integrate with any other apps?

Yes It does. Accounting solutions (Xero, Quickbooks Online), eCommerce platforms such as Shopify and Magento, Shipping & logistics (including 3PL's) and marketplaces (such as Amazon, eBay, JOOR) and many more.

What are some applications Cin7 is commonly used in tandem with?

Accounting solutions (Xero, Quickbooks Online), eCommerce platforms such as Shopify and Magento, Shipping & logistics (including 3PL's) and marketplaces (such as Amazon, eBay, JOOR) and many more.

Does Cin7 offer an API?

Yes

Who are the main user groups of Cin7?

Fashion and Apparel, Flooring, Furniture and showrooms, Electronics and appliances

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Cin7 User Reviews

Average User Rating:
3.79/5 based on 117 user ratings.
Your Rating:
User profile picture

Cin7 has been a valuable tool for me to help manage and grow my business.


What do you like about Cin7?

Cin7 has been a valuable tool for me to help manage and grow my business. The onboarding process was a breeze and the support after has been very good.

What do you dislike about Cin7?

There is a bit of learning involved which is expected with any new system. I haven't had any other real issues that the support team haven't been able to assist.


Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
5/5

Sep 28, 2018

Reply from Michiko at Cin7:

Thanks Mary for your review


User profile picture

Great help

// Principal Officer at Department of Justice NSW

What do you like about Cin7?

Cin 7 and Chandni have been great in assisting with the on boarding and transition from our chaotic manual excel system to a much more streamlined and advanced system that has saved me time already and will continue to save me a lot of time in the future. I won't lie that it is difficult getting your head around the changes and all the integrations (which we have many including Magento 2, eBay, Amazon, Xero, StarShipIt and more) but any time I had issues, Chandni and her team assisted greatly to help resolve it. As with anything, the more you are immersed in something, the more confident you become as I can safely say that Cin7 will assist us moving forward for many years to come. We have had specific feedback about further automation processes that will make our lives and no doubt other company lives easier and they take this on board. I hope to see these come through in the future. Thanks Cin7 and Chandni.

What do you dislike about Cin7?

Not enough automation processes. Lots of manual things but Cin7 have taken on board these comments and I look forward to these changes being made.

What have you been using it for and what problems did Cin7 solve?

We did everything manually. IT was a bandaid and piecemeal type of system.

This is much better for us


Usefulness
5/5
Ease of use
4/5
Value for money
3/5
Customer service
5/5

Sep 28, 2018

Reply from Michiko at Cin7:

Hi Mike, Thanks for your review we are glad you enjoyed working with our team.


User profile picture

Cin7 is Great!

// Director at RK Image

What do you like about Cin7?

Working with Cin7 over the past 3 years has be very rewarding. The businesses that I have consulted with have really benefited from the support and customisation available from the team at Cin7!

What do you dislike about Cin7?

I don't see any down side to this product. It is customisable and easy to use. It is up to the end user to get the best out of it.


Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
5/5

Sep 27, 2018

Reply from Michiko at Cin7:

Thank you Rus for your wonderful review


User profile picture

Cin7 Inventory System

// Account Manager at Warehouse

What do you like about Cin7?

I like how my Cin7 can integrate with multiple integrations. I will be adding an Amazon connection soon. My business is growing fast and I hope Cin7 can lead me to success.

What do you dislike about Cin7?

Cin7 is quite complicated to learn, but once you have learned the software. I don't think any other system can do as much as Cin7 can.

What have you been using it for and what problems did Cin7 solve?

I have multiple e-commerce connections and I was having trouble monitoring the sites. I needed a software that could comunicate with all platform. Cin7 did a great job with this.


Usefulness
5/5
Ease of use
4/5
Value for money
4/5
Customer service
5/5

Sep 27, 2018

Reply from Michiko at Cin7:

Thanks Chloe for your review


User profile picture

Cin 7 is one of few inverntory management systems that has a light manufacturing system

// Office Assistant at Dharf.com

What do you like about Cin7?

Cin 7 is one of few inverntory management systems that has a light manufacturing system.
Webinars and videos are great, although this is new so that are not many yet.
Chandni was very helpful in the testing process after implementation, would have been nice to be able to keep her on our account ongoing since she is familiar with our business and how it works.

What do you dislike about Cin7?

Price and initial onboarding process. More videos and webinars would be good. More complex sales options for our online store would be very useful.

What have you been using it for and what problems did Cin7 solve?

light manufacturing
inventory management
wholesale
stock distribution accross multiple branches
purchase ordering
customer database


Usefulness
4/5
Ease of use
3/5
Value for money
4/5
Customer service
4/5

Sep 27, 2018

Reply from Michiko at Cin7:

Thank you Mary for your review and feedback


User profile picture

Great software


What do you like about Cin7?

I have use Cin7 for nearly 1 mouth. Cin7 is very effective for large inventory management. The warehouse manager can easily find the inventory, storage location, and historical storage conditions, from the receipt of orders to the sorting of goods, to the shipment, which is very convenient and can realize efficient and rapid warehouse management. Chandni is enthusiastic and patient, and can solve customer problems in detail. The choice of Cin7 can be satisfied.

What do you dislike about Cin7?

none.


Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
5/5

Sep 27, 2018

Reply from Michiko at Cin7:

Thank you Jash for a wonderful review. We are glad you liked Cin7 and our team was able to support your specific requirements.


User profile picture

Cin7 is a Fantastic Inventory Management Software

// Customer Service and Sales at Food Equipment

What do you like about Cin7?

We have been using Cin7 for about few months now. We find it very easy to use. It suits our Business needs as well. Moreover it integrates very well with Xero.The support that Cin7 Offers is Fantastic. The Tech Support Staff is very efficient. I am more than happy to recommend Cin7 to anyone.

What do you dislike about Cin7?

Nothing at the moment and I am sure there is nothing to dislike either. Their service is quite good.


Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
5/5

Nov 09, 2017

Reply from Michiko at Cin7:

Thank you for such a wonderful review. We look forward to a continued support and value you as our customer.


User profile picture

Utility and convenience at an affordable price

// Campaign Manager & Adviser at D.M.K

What do you like about Cin7?

CIN 7 allows us to be flexible in our inventory management function with it's range of modules that are available.
It is easy to use, the tutorials are extremely helpful and the customer support is prompt when called upon.

The value add CIN 7 provides to our every day functioning is crucial and it comes at an affordable price as well.

What do you dislike about Cin7?

We wish there was more options for bespoke solutions across the modules.

Also, the communication of data between modules could be improved.


Usefulness
5/5
Ease of use
4/5
Value for money
4/5
Customer service
4/5
User profile picture

No system is perfect


What do you like about Cin7?

User-friendly and it's great to have a system which comes with POS and B2B platform.

What do you dislike about Cin7?

Some functionalities we need is missing. It might be good for some industries but it might not be perfect for another.

What have you been using it for and what problems did Cin7 solve?

sales and distribution of beverages for trade and general consumers. Few minor problems with processing trade customer's transaction using POS. They are working on it to fix it.


Usefulness
3/5
Ease of use
3/5
Value for money
3/5
Customer service
3/5
User profile picture

Improving inventory Management

// Accountant at Market Direct Group

What do you like about Cin7?

the processes around Purchase Orders, Bills of Materials and Productions jobs certainly save us a lot of time. It handles overseas purchases of component parts with ease. We have over 7,000 component parts to manage and it would be near impossible without CIN7.

What do you dislike about Cin7?

It could do with some improved branch level reporting around the stock-take process and an additional level of authorization for Purchase Orders would be good.

What have you been using it for and what problems did Cin7 solve?

We are using it to manage our inventory and to create the products we manufacture


Usefulness
4/5
Ease of use
3/5
Value for money
4/5
Customer service
5/5
User profile picture

Great Usability

// Assistant Accountant at THE LOCALÉ GROUP

What do you like about Cin7?

Cin7 has been great at helping us to manage our inventory and integrate with our accounting software. It is intuitive and easy to use with a good support team.

What do you dislike about Cin7?

How easy it is to make mistakes. It would be great if there were more warnings when users make mistakes.


Usefulness
4/5
Ease of use
4/5
Value for money
4/5
Customer service
4/5
User profile picture

excellent inventory

// Customer Services Mangaer at Sting International

What do you like about Cin7?

good inventory control, customised features with full integration to multiple softwares

What do you dislike about Cin7?

i am not sure what to write here. may be i can say, Cin7 needs to improve customer service ?


Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
4/5
User profile picture

Cloud based system that highly recommended

// Operations Manager at The Design Store

What do you like about Cin7?

Cin7's flaxibility makes business a lot eaiser, you can get live updated sales and stock and purchasing record to make instant, informed decisions. Cin7’s Pivot-table Reporting is also beneficial. “With [Cin7] reports, you can drag a specific filter, which will give you a different report rather than have a lot of unuseful information." and their support service is quite efficient, prompt as well.

What do you dislike about Cin7?

End user should be informed before they've done any updates otherwise it will cause some issues that affect daily operation especially in retails. and also sometimes the changes just happened without notifying which confused us a little bit and take a time to familiar with. some integration between cin7 and other software needs to be improve as well as it will crash often.


Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
4/5
User profile picture

Excellent Software

// Director at Summer Star Corp Ltd

What do you like about Cin7?

Ease of use
Customer support
Fashion Industry specialization
No or less training required

What do you dislike about Cin7?

Does not come with basic accounting system - So you must have Xero as well
As with any decent size software, customization costs extra

What have you been using it for and what problems did Cin7 solve?

We were using Inflow which was good, but did not offer cloud based support which we wanted


Usefulness
4/5
Ease of use
5/5
Value for money
4/5
Customer service
5/5
User profile picture

Mostly working so far

// Small Business Consultant at Sarah Ashton, Consulting

What do you like about Cin7?

It has been turned on for 6 weeks and the only major delay to business has been shipping a couple of orders late. Compared to some set-up nightmares I have heard I feel pretty good about that.

My on-boarding guide, Chris, was pleasant to work with and not condescending like so many other men I encounter in tech.

It is affordable for a small-medium sized business. Payment is month-to-month - no big contracts that have to be paid up front.

It connects with most of the other programs we use.

It allows daily batches of payments from retail and web registers so the accounting dept isn't flooded with every individual transaction.

The help section is pretty thorough with clear instructions.

It's pretty easy to bulk-update products, customer, and supplier info.

What do you dislike about Cin7?

It has been six weeks and one of the integrations (NuOrder) is still not working properly.

The interface is not as intuitive as my younger staff is used to software being these days.

It's more glitchy than I would like it to be, especially the POS and Pick n Pack sections. For example, sometimes clicking a button that should be a working link logs you out of the system entirely.

Reporting has lots of options, but doesn't allow for much drill down. Not many of the reports are live, so you can't click through. Many of the reports were not set up to capture size information, which is crucial for apparel. They are going to add that in for me.

Initial product uploads are a bit confusing, especially for Batch vs FIFO product counting types.

It's not yet linked to my 3pL so I can't comment on that yet.

It might be nice to have some in-between user level options. I have some staff that needs to see in the program, but not actually do anything in it. I have to buy them full users.

What have you been using it for and what problems did Cin7 solve?

My client, for whom I am implementing this software, has never had a proper inventory management system, so it's honestly nice just to have one and that one exists that is affordable for their small but growing business. Many programs I encountered while shopping looked nicer but were no where close to cost-effective.
We are using it to manage inventory for an apparel company that sells its own as well as other brands via web, two brick & mortar retail, and wholesale channels.
Before this program, we didn't have good visuals on what was coming down the pipeline, or a good way to share stock between locations. This program does help us solve those problems.
I'm looking forward to continuing to use the product and see if I grown more into it or more out of it.


Usefulness
4/5
Ease of use
3/5
Value for money
4/5
Customer service
4/5
User profile picture

Best Inventory/ERP system available

// Design and Production Manager at LKI

What do you like about Cin7?

We did some shopping around prior to trialling Cin7, Most other software available wasn't compatible with our business needs and they all had flaws.
Our business has grown while we have been using it.
Cin7 has the capability to suit our needs without having to look elsewhere.

What do you dislike about Cin7?

I suppose the only negative i have about using Cin7 is the B2B system, The core of out business is pre selling. and the Cin7 B2B isn't build for this model.

What have you been using it for and what problems did Cin7 solve?

Too many to list


Usefulness
5/5
Ease of use
5/5
Value for money
5/5
Customer service
5/5
User profile picture

Review


What do you like about Cin7?

-Most applications and programs in Cin7 can be used effectively and efficiency once one understands how to use them.
-The reporting system offers many different options for showing information in many different fields of a company from stock, products, sales representatives, customer sales, supplier sales and many others.
-It is a simple process for admins to add another user to the system
-Customer service on their emails are friendly and extremely helpful with our technical breakdowns are confusion with the program.

What do you dislike about Cin7?

-The program can be extremely slow for a fair amount of the time. There are times when some applications don't open or have a server issues that don't allow the application to open. At times this can take a week for it to work again.
-The advertisements while using Cin7 can slow down Cin7 when it pops up, this slowing down companies productivity from time to time.
-The stocktake process on Cin7 is more complicated that it should be. We had too many issues just to count products.
-


Usefulness
4/5
Ease of use
4/5
Value for money
4/5
Customer service
5/5
User profile picture

Great

// System at NautiqueNZ

What do you like about Cin7?

Great and easy to use stock control and invoicing management system. Our company has been using it since 2015 and the support staff is very helpful and willing to customised the interfaced to suit our need.

Cin7 also offered a huge list of B2B integration: Xero, shopfiy, magneto, etc... The import/export tools are excellent as it allow us to import and export data and eliminated the need to re-enter the data across different programs within our company.

The production job is definitely a highlight as it allow you to build/manufacture/addon product from raw materials. Most importantly, Cin7 allow you to customise accounting ledger code, which allow us to integrated our stock (sales and purchase) seamlessly with the accounting software.

Overall, this is a great ERP cloud system and I definitely recommend to others.

What do you dislike about Cin7?

monthly fees are a bit high and backing up all data can be a time consuming and lengthy process.....


Usefulness
5/5
Ease of use
5/5
Value for money
4/5
Customer service
5/5
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