Maestro is customer service quality assurance software.
Maestro is customer service quality assurance software. Identify issues, coach agents, and measure impact. Whether it's CSAT, resolution time, or more, we will drive the metrics behind your team.
Awarded the Quality Choice Award
Awarded the Trusted Vendor Award
Awarded the Happiest Users Award
MaestroQA currently scores 90/100 in the Customer Service category. This is based on user satisfaction (94/100), press buzz (40/100), recent user trends (rising), and other relevant information on MaestroQA gathered from around the web.
| The score for this software has improved over the past month. What is this? |
Customer Service for Quality Assurance
Product recommendations, vendor rankings, market overview and tips on how to select Customer Service software for business. Published in May 2024.
Not all companies require a complete overhaul of their customer service. Simple changes like sending automated acknowledgement emails or creating a knowledge base for self service can go a long way to wow the customers. You need to compare and choose the ri...
FREE DOWNLOAD Customer-Service-Software-Buyer-Guide-2018.pdfSalesforce Service Cloud, Zendesk, Desk, Kustomer, Intercom, Freshdesk.
Creating or improving a teams quality assurance or coaching processes.
Yes.
Teams that use cloud-based support software or CRMs and want to improve their quality assurance program or drive key metrics like CSAT, NPS or more.
Salesforce Service Cloud, Zendesk, Desk, Kustomer, Intercom, Freshdesk, Slack, Snowflake, BigQuery, Redshift, Looker, Tableau.
Yes, as a team that serves customer service teams, we take pride in our support.
Salesforce Service Cloud, Zendesk, Desk, Kustomer, Intercom, Freshdesk, Slack, Snowflake, BigQuery, Redshift, Looker, Tableau.
