Zoho Desk Pricing

Zoho Desk Pricing Plans

Zoho Desk offers freemium subscriptions with paid plans starting from $7.00/month. This means Zoho Desk is offering a free-forever plan that isn't time limited, as well as paid subscriptions.

Below is an overview of the main pricing plans Zoho Desk offers.

Free

Free

3 free agent
Email Ticketing
Customer Management
Help Center
Private Knowledge Base
Predefined SLAs
Macros
Multi Language Helpdesk
Mobile Apps

Express

$7.00
1 user(s) / month

Social Media Channel
Workflow
Custom Satisfaction Assessments
Assign Tasks Directly
Pre-filled Reports and Dashboard
Mobile Apps

Standard

$14.00
1 user(s) / month

Email Ticketing
Customer Management
Help Center
Private Knowledge Base
Predefined SLAs
Macros
Multi Language Helpdesk
24*5 Email Support
Mobile Apps
Social & Community Channels
Product Based Ticket Management
Help Center Themes Gallery
Public Knowledge Base
SLAs & Escalations
Workflow, Assignment & Supervise Rules
Customer Happiness Ratings
Reports & Dashboards
Work Modes for Tickets
Marketplace Extensions & Integrations
ASAP - Embeddable Self Service
Instant Messaging Channel

Professional

$23.00
1 user(s) / month

3 free agent
Email Ticketing
Customer Management
Help Center
Private Knowledge Base
Predefined SLAs
Macros
Multi Language Helpdesk
24*5 Email Support
Social & Community Channels
Product Based Ticket Management
Help Center Themes Gallery
Public Knowledge Base
SLAs & Escalations
Workflow, Assignment & Supervise Rules
Customer Happiness Ratings
Reports & Dashboards
Work Modes for Tickets
Marketplace Extensions & Integrations
Add-On (₹300/Light Agent)
ASAP - Embeddable Self Service
Multi-department Ticketing
Team Management
Telephony
Automatic Time Tracking
Blueprint - Basic Process Management
Round Robin Ticket Assignment
Agent Collision
Tasks, Events & Call Activities
Ticket Templates
Private Marketplace Extensions
SLA Dashboards
Ticket Sharing

Enterprise

$40.00
1 user(s) / month

3 free agent
Email Ticketing
Customer Management
Help Center
Private Knowledge Base
Predefined SLAs
Macros
Multi Language Helpdesk
24*5 Email Support
Social & Community Channels
Product Based Ticket Management
Public Knowledge Base
SLAs & Escalations
Workflow, Assignment & Supervise Rules
Customer Happiness Ratings
Reports & Dashboards
Work Modes for Tickets
Marketplace Extensions & Integrations
Add-On (₹300/Light Agent)
ASAP - Embeddable Self Service
Multi-department Ticketing
Team Management
Telephony
Automatic Time Tracking
Blueprint - Basic Process Management
Round Robin Ticket Assignment
Mobile SDK
Agent Collision
Live Chat
Zia - Artificial Intelligence (Beta)
Tasks, Events & Call Activities
Ticket Templates
Help Center Customization
Multi-brand Help Center
Private Marketplace Extensions
Advanced Process Management
SLA Dashboards
Ticket Sharing
Custom Functions
Multi-level IVR
Global Reports & Dashboards
Scheduled Reports
Contract Management
Validation Rules
Field Watching
Multiple Business Hours & Holidays
Role-based Data Sharing

Zoho Desk Pricing Overview

Main Software

Pricing model:	freemium, from $7.0/month
Credit card required:	No

Zoho Desk Pricing Comparison

Here's how Zoho Desk's pricing structure compares to some of it's competitors.

Zoho Desk Support & Helpdesk (3591)
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Pricing: Starting from: $7.00/month Credit card required: No Free Free 3 free agent Email Ticketing Customer Management Help Center Private Knowledge Base Predefined SLAs Macros Multi Language Helpdesk Mobile Apps Express $7.00 1 user(s) / month Social Media Channel Workflow Custom Satisfaction Assessments Assign Tasks Directly Pre-filled Reports and Dashboard Mobile Apps Standard $14.00 1 user(s) / month Email Ticketing Customer Management Help Center Private Knowledge Base Predefined SLAs Macros Multi Language Helpdesk 245 Email Support Mobile Apps Social & Community Channels Product Based Ticket Management Help Center Themes Gallery Public Knowledge Base SLAs & Escalations Workflow, Assignment & Supervise Rules Customer Happiness Ratings Reports & Dashboards Work Modes for Tickets Marketplace Extensions & Integrations ASAP - Embeddable Self Service Instant Messaging Channel Professional $23.00* 1 user(s) / month 3 free agent Email Ticketing Customer Management Help Center Private Knowledge Base Predefined SLAs Macros Multi Language Helpdesk 245 Email Support Social & Community Channels Product Based Ticket Management Help Center Themes Gallery Public Knowledge Base SLAs & Escalations Workflow, Assignment & Supervise Rules Customer Happiness Ratings Reports & Dashboards Work Modes for Tickets Marketplace Extensions & Integrations Add-On (₹300/Light Agent) ASAP - Embeddable Self Service Multi-department Ticketing Team Management Telephony Automatic Time Tracking Blueprint - Basic Process Management Round Robin Ticket Assignment Agent Collision Tasks, Events & Call Activities Ticket Templates Private Marketplace Extensions SLA Dashboards Ticket Sharing Enterprise $40.00* 1 user(s) / month 3 free agent Email Ticketing Customer Management Help Center Private Knowledge Base Predefined SLAs Macros Multi Language Helpdesk 24*5 Email Support Social & Community Channels Product Based Ticket Management Public Knowledge Base SLAs & Escalations Workflow, Assignment & Supervise Rules Customer Happiness Ratings Reports & Dashboards Work Modes for Tickets Marketplace Extensions & Integrations Add-On (₹300/Light Agent) ASAP - Embeddable Self Service Multi-department Ticketing Team Management Telephony Automatic Time Tracking Blueprint - Basic Process Management Round Robin Ticket Assignment Mobile SDK Agent Collision Live Chat Zia - Artificial Intelligence (Beta) Tasks, Events & Call Activities Ticket Templates Help Center Customization Multi-brand Help Center Private Marketplace Extensions Advanced Process Management SLA Dashboards Ticket Sharing Custom Functions Multi-level IVR Global Reports & Dashboards Scheduled Reports Contract Management Validation Rules Field Watching Multiple Business Hours & Holidays Role-based Data Sharing

Zoho Desk

Support & Helpdesk

(3591)

Visit Website

Pricing:

Starting from: $7.00/month
Credit card required: No