Advanced machine learning software to predict & prevent customer churn, increase clv, find upsell opportunities and optimize csm and marketing efforts.
As Churned, we have developed advanced churn prediction (machine learning) models and put them in a software package. For many clients, we integrate customer and market data into these models, simply to help them answer the following four questions:
* Which customers have a high probability of churn/not buying again?
* When do they churn? (e.g. where in the customer journey are customers lost)
* Why do they churn? (e.g. how do certain features relate to the churn behavior)
* How can we keep them? (what is the best action that can be taken on this and other high risk groups)
All predictions and next best actions are data science proven and not rule based.
Churned currently scores 63/100 in the Predictive Analytics category. This is based on user satisfaction (100/100), press buzz (12/100), recent user trends (falling), and other relevant information on Churned gathered from around the web.
| The score for this software has declined over the past month. What is this? |
Predicting customer churn
Predicting next best actions to prevent churn
Integrating results with marketing automation
Predicting next best actions to upsell
Predicting upsell upportunities
Predicting customer lifetime value
Predicting next best channel
Predicting next best product
Integrates with several tools
Yes
Customer loyalty (churn prediction, prevention, upselling and clv maximization)
CRM (e.g. Hubspot, Salesforce, Dynamics, Pipedrive), Marketing automation (e.g. Active campaign, Sendinblue, Hubspot, Salesforce marketing cloud), CDP's
Yes
Yes
Yes
