About Kapture CRM
Kapture CRM is a business automation platform for Customer service & sales. With omnichannel support, knowledge base & easy to use clean user interface, boost agent productivity & reduce response time. It also includes features like Auto Assign tickets, Interaction history, Call recording, custom roles & permissions, churn 500+ reports. It is fully configurable with your workflow. Kapture has a self-service portal & AI-powered chat to help building sustainable relationships with customers.
Kapture also includes lead management system, multichannel sales, deal management, create daily schedules for sales team, send quotations, manage payments and forecast sales.
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About Nimble
Nimble provides a smart and easy way to track, engage and nurture contacts as well as source new leads. It is easy to set-up and start using right away.
This service's strength is its social media integration. Nimble brings together all your salespeople’s social media accounts in one platform, to help them mine those networks for new customers and keep them on top of their contact’s social media activities.
Nimble organizes all email and social media contacts in one place, giving its users a 360 degree view of all of their connections. Then they can use this information to make recommendations on who to mark as important contacts and encourage to follow-up at specific times.
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About 17hats
- Have all your documents under one roof: invoices, quotes, contracts, and questionnaires.
- Created for small business owners, 17hats automates & streamlines repetitive tasks by offering templates for most major functions every entrepreneur needs to complete.
- Automate your process through workflows: from leads all the way through client fulfillment.
- Removes all the clutter for customer management, reminders, accounting, payment processing,
- Easily manage projects, bookkeeping, and client relationships using our client portal, so you can stay on track and save time.
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FAQs
What are some applications this service is commonly used in tandem with?
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Kapture is an intuitive software that can transform mid to large size Businesses, Hotels, Retail, E-commerce, Real Estate, Travel, HealthCare, FMCG and help them be more efficient.
Who are the main user groups of this service?
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Hotels, Retail, E-commerce, Real Estate, Travel, HealthCare, Service Professional, Large Enterprises, FMCG and Cruise Industry.
What platforms does this service support?
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Kapture CRM has ready to use industry specific configurations that can be applied to Hotels, Retail, E-commerce, Real Estate, Travel, HealthCare, Service Professional, Large Enterprises, FMCG and Cruise Industry.
Does this service integrate with any other apps?
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Yes, Kapture has rich API integrations that cater to the extensive needs of businesses which creates new avenues to expand and grow. Businesses can manage large influx of leads, provide smooth customer experience and improve sales drastically. This software is a cloud-based system and can be implemented according to your needs.
It can also be integrated with social networking sites like Facebook and Twitter, among others.
Does this service offer multi-user capability (e.g. teams)?
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Yes, this offers multi-user capability.
Does this service offer an API?
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Yes, this software offers an API.
What is this service generally used for?
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Our CRM software is generally used for FMCG (fast moving consumer goods) and in the eCommerce, healthcare, hotels, real estate, education, banking, media, retail, pharmaceutical, customer service, and tourism industries.
It helps to generate real-time reports of your business.
Does this service offer guides, tutorials and or customer support?
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Yes, this software includes customer support.
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FAQs
Who are the main user groups of this service?
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Main users of Nimble are small and medium-sized businesses.
What is this service generally used for?
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It is generally used for Customer Relationship Management.
What platforms does this service support?
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Supported platforms: Linux, Mac, Windows, iOS & Android.
What are some applications this service is commonly used in tandem with?
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Nimble is most commonly used together with: ActiveCampaign, Talkdesk, Freshdesk.
Does this service integrate with any other apps?
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It integrates with: Quotroller, Desk, Freshdesk, Xero, Zoho CRM, PieSync, MailChimp, HubSpot, HootSuite, Wufoo, ActiveCampaign, Constant Contact, FreshBooks, Talkdesk , PandaDoc, Google Contacts, Zendesk, RightSignature, Highrise CRM, SocialBro, Mad Mimi, INinbox, WebMerge, Zapier, Aweber, Evernote, Podio, ClickDesk, Harvest, HipChat, Magento , Shopify, SugarCRM, SalesLogix, Nutshell CRM, NetSuite, Batchbook.
Does this service offer an API?
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The Nimble platform offers access to their stored data via APIs.
Does this service offer multi-user capability (e.g. teams)?
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They offer multi user accounts.
Does this service offer guides, tutorials and or customer support?
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Support provided: User forums, FAQs, support tickets, weekly demos, and solution partners.
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FAQs
Does this service offer an API?
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No API offered.
Does this service offer guides, tutorials and or customer support?
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Customer Support via Email or Chat, Documentation, Webinars, Live Online, Video Tutorials.
Does this service offer multi-user capability (e.g. teams)?
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17hats offers its users possibility to create multiple accounts.
What are some applications this service is commonly used in tandem with?
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It is commonly used in tandem with CRM, Business Management Tool/Software, Accounting and Payment Applications.
What is this service generally used for?
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It is generally used for automating business processes.
Who are the main user groups of this service?
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Main users of 17hats are small businesses.
What platforms does this service support?
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This is web-base platform with Android and iOS apps.
Does this service integrate with any other apps?
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Integrations: Square, Stripe, Authorize.net, QuickBooks, PayPal, Google Cal, Google E-Mail, The Knot, Shootproof, WeddingWire, ShowIt.
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