Kapture CRM is a business automation platform for Customer service & sales. With omnichannel support, knowledge base & easy to use clean user interface, boost agent productivity & reduce response time. It also includes features like Auto Assign tickets, Interaction history, Call recording, custom roles & permissions, churn 500+ reports. It is fully configurable with your workflow. Kapture has a self-service portal & AI-powered chat to help building sustainable relationships with customers.
Kapture also includes lead management system, multichannel sales, deal management, create daily schedules for sales team, send quotations, manage payments and forecast sales.
About 17hats
Have all your documents under one roof: invoices, quotes, contracts, and questionnaires.
Created for small business owners, 17hats automates & streamlines repetitive tasks by offering templates for most major functions every entrepreneur needs to complete.
Automate your process through workflows: from leads all the way through client fulfillment.
Removes all the clutter for customer management, reminders, accounting, payment processing,
Easily manage projects, bookkeeping, and client relationships using our client portal, so you can stay on track and save time.
Features
2-Factor Authentication
API
Calendar Management
Contact Management
Contact Sharing
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
Email Integration
External Integrations
File Sharing
File Transfer
Google Apps Integration
Lead Management
Lead Scoring
Marketing Automation
Multi-User
Notifications
Scheduling
Social-Media Integration
Task Scheduling/Tracking
Third-Party Plugins/Add-Ons
Call Tracking
Click-to-Dial
Sales Automation
Pipeline Management
Features
Accounts Payable
Accounts Receivable
API
Batch Permissions & Access
Budgeting
Calendar Management
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
Expense Tracking
External Integrations
Forecasting
General Account Ledger
Inventory Tracking
Lead Management
Lead Scoring
Marketing Automation
Multi-User
Notifications
Password & Access Management
Payroll
Project Management
Scheduling
Supplier Management
Tax Management
Third-Party Plugins/Add-Ons
Travel Management
Summary
No key features associated with this application.
Summary
Dashboards
Lead Generation
Client Profile Management
Project Workflows & Automation
Templates
Calendar Syncing
Invoice Management
Quote & Contract E-Sign
Client Portal
Billing
Pricing
Professional
$29.00
1 user(s) / month
Included in plan:
24/7 Support
Entreprise
$39.00
1 user(s) / month
Included in plan:
Dedicated Account Manager
Pricing
Monthly Plan
$45.00
per Month
Included in plan:
No 17hats Transaction Fee
Processing Fee: 2.9% + 30¢
ACH (eChecks) payments
Customer Support
Sync Bank Account
Template Marketplace
Create Multiple Accounts
Unlimited Projects
Up to 5 Users
30-Day Money Back Guarantee
Annual Plan
$295.00
per Year ($25/mo, save 45%)
Included in plan:
No 17hats Transaction Fee
Processing Fee: 2.9% + 30¢
ACH (eChecks) payments
Customer Support
Sync Bank Account
Template Marketplace
Create Multiple Accounts
Unlimited Projects
Up to 5 Users
30-Day Money Back Guarantee
Two-Year Plan
$395.00
for 2 Years ($17/mo, save 63%)
Included in plan:
No 17hats Transaction Fee
Processing Fee: 2.9% + 30¢
ACH (eChecks) Payments
Customer Support
Sync Bank Account
Template Marketplace
Create Multiple Accounts
FAQs
What are some applications this service is commonly used in tandem with?
Kapture is an intuitive software that can transform mid to large size Businesses, Hotels, Retail, E-commerce, Real Estate, Travel, HealthCare, FMCG and help them be more efficient.
Who are the main user groups of this service?
Hotels, Retail, E-commerce, Real Estate, Travel, HealthCare, Service Professional, Large Enterprises, FMCG and Cruise Industry.
What platforms does this service support?
Kapture CRM has ready to use industry specific configurations that can be applied to Hotels, Retail, E-commerce, Real Estate, Travel, HealthCare, Service Professional, Large Enterprises, FMCG and Cruise Industry.
Does this service integrate with any other apps?
Yes, Kapture has rich API integrations that cater to the extensive needs of businesses which creates new avenues to expand and grow. Businesses can manage large influx of leads, provide smooth customer experience and improve sales drastically. This software is a cloud-based system and can be implemented according to your needs.
It can also be integrated with social networking sites like Facebook and Twitter, among others.
Does this service offer multi-user capability (e.g. teams)?
Yes, this offers multi-user capability.
Does this service offer an API?
Yes, this software offers an API.
What is this service generally used for?
Our CRM software is generally used for FMCG (fast moving consumer goods) and in the eCommerce, healthcare, hotels, real estate, education, banking, media, retail, pharmaceutical, customer service, and tourism industries.
It helps to generate real-time reports of your business.
Does this service offer guides, tutorials and or customer support?
Yes, this software includes customer support.
FAQs
Does this service offer an API?
No API offered.
Does this service offer guides, tutorials and or customer support?
Customer Support via Email or Chat, Documentation, Webinars, Live Online, Video Tutorials.
Does this service offer multi-user capability (e.g. teams)?
17hats offers its users possibility to create multiple accounts.
What are some applications this service is commonly used in tandem with?
It is commonly used in tandem with CRM, Business Management Tool/Software, Accounting and Payment Applications.
What is this service generally used for?
It is generally used for automating business processes.
Who are the main user groups of this service?
Main users of 17hats are small businesses.
What platforms does this service support?
This is web-base platform with Android and iOS apps.
Does this service integrate with any other apps?
Integrations: Square, Stripe, Authorize.net, QuickBooks, PayPal, Google Cal, Google E-Mail, The Knot, Shootproof, WeddingWire, ShowIt.
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