Zoho SalesIQ Pricing

Free

• 1 brand
• Visitor insights (10K visitors/month)
• 100 chat sessions/month
• Canned replies
• Basic visitor information
• Voice note
• File sharing
• Mobile SDK
• Credit card masking
• Integration with Zoho apps
• Integration with CMS and E-commerce platforms
• Desktop apps
• Daily reports (scheduled)

Basic

• Everything in FREE plus
• Visitor insights (50K visitors/month)
• 1000 chat sessions/month
• 1 custom chatbot
• Advanced visitor information
• Email signature chat
• Departments
• FAQs
• Articles
• Chat routing
• Chat transfer
• Group chat
• Proactive chat triggers
• Lead scoring and company scoring
• Business hours
• Branding
• Visitor-side chat history
• Click-to-call
• Audio call
• Screensharing
• Third-party integrations

Professional

• Everything in BASIC plus
• Visitor insights (100K visitors/month)
• Unlimited chat sessions
• 5 custom chatbots
• Facebook Messenger
• Instagram
• WhatsApp
• Telegram
• Custom widgets
• Block IP
• Operator chat monitoring
• Weekly and monthly reports (scheduled)
• Real-time reporting
• Apple TV app

Enterprise

• Everything in PROFESSIONAL plus
• Visitor insights (200K visitors/month)
• Chat translation
• 10 custom chatbots
• Answer Bot Zia
• Autopilot
• Tags
• Smart suggestions Zia
• Company profile enrichment Zia
• Profanity management
• Integrations with Cloud Telephony and PBX systems

Smith.ai Chat Starter

• 20 live chats per month
• Relevant chats only (name, email and/or phone provided)
• Unlimited smart Q&A and lead-qualification
• Chats answered live 24 hours/day, 7 days/week, AI technology helps power fast, efficient, and accurate responses from live chat agents
• Real-time English-Spanish translation
• Email & phone support included

Smith.ai Chat Basic

• 50 live chats per month
• Relevant chats only (name, email and/or phone provided)
• Unlimited smart Q&A and lead-qualification
• Chats answered live 24 hours/day, 7 days/week, AI technology helps power fast, efficient, and accurate responses from live chat agents
• Real-time English-Spanish translation
• Email & phone support included

Smith.ai Chat Custom

• Relevant chats only (name, email and/or phone provided)
• Unlimited smart Q&A and lead-qualification
• Real-time English-Spanish translation
• Chats answered live 24 hours/day, 7 days/week, AI technology helps power fast, efficient, and accurate responses from live chat agents
• Email & phone support included

Smith.ai Chat Pro

• 120 live chats per month
• Relevant chats only (name, email and/or phone provided)
• Unlimited smart Q&A and lead-qualification
• Chats answered live 24 hours/day, 7 days/week, AI technology helps power fast, efficient, and accurate responses from live chat agents
• Real-time English-Spanish translation
• Email & phone support included

Supportzeal Free

• 30 Message credits/month
• 1 Chatbot
• Embed on 1 Website
• View Conversation History

Supportzeal Starter

• 3000 Message credits/month
• 2 Chatbots
• Capture Leads
• Capture Appointments
• View Conversation History
• Unlimited Links
• 20 Files / Chatbot
• Embed on Unlimited Sites

Supportzeal Growth

• 15,000 Message credits/month
• 5 Chatbots
• Capture Leads
• Capture Appointments
• View Conversation History
• Unlimited Links
• 200 Files / Chatbot
• Embed on Unlimited Sites
• Monitor Live Conversation
• Human Chat Takeover
• Train Chatbot from Human Chat
• Invite 4 Members

Supportzeal Scale

• 50k Message credits/month
• 10 Chatbots
• Capture Leads
• View Conversation History
• Unlimited Links
• 500 Files / Chatbot
• Embed on Unlimited Sites
• Monitor Live Conversation
• Human Chat Takeover
• Train Chatbot from Human Chat
• Invite 10 Members
• Early Access to Beta Features
• 24/7 Priority Support
• Personalized Onboarding
• Remove Supportzeal Branding