Crozdesk Logo

Review Zoho Desk

Leave a review for Zoho Desk to help others decide if Zoho Desk is the right software for their business. Honest and helpful software reviews could earn you Review Rewards and ensure software listings contain invaluable impartial insights from real users..

Authenticate with Linkedin

Zoho Desk
Rate & Review

Overall Rating:
Usefulness:
Ease of use:
Value for money:
Customer service:

How long have you used this product?*

What's your relationship with the vendor?*

What industry have you used this in?*

How big is your company?*

Title for your review*:

What do you like about Zoho Desk?*

What do you dislike about Zoho Desk?*

What have you been using it for and what problems did Zoho Desk help you solve?

(optional)

Feature Scoring*

Please rate the following product features from 1 = Very Bad to 10 = Awesome:

Real-time Alerts

Instant Chat Integration

Social Media Integration

Call Integration

Knowledge Base

Support Forum

Self-service Portal

Ticket Management

CRM Integration

Workflow Management

Analytics

API

Batch Permissions & Access

Calendar Management

Contact Management

Contact Sharing

Customer Management

Dashboard

Data Export

Data Import

Data Visualization

Email Integration

External Integrations

Google Apps Integration

Lead Management

Lead Scoring

Marketing Automation

Multi-User

Notifications

Scheduling

Third-Party Plugins/Add-Ons

Call Tracking

Time Management

Chat

Inventory Tracking

Click-to-Dial

Call Recording

Call Logging

Call Monitoring

Interactive Voice Response

Escalation Management

Review Guidelines

  • Be honest. Only review products you are a current or recent user of and be honest in your assessment.
  • Be fair and objective. Other users will trust your review more if you keep it objective and use a sensible tone that isn’t overly one sided.
  • Balance is key. No product is perfect and few are all bad. Mention what you like and what needs to be improved. If your review is too one-sided, users might see it as biased and your endorsement or warning about the service might be in vain.
  • Be transparent. We cannot publish anonymous reviews, so please make sure to use your real name and connect a Linkedin profile that is up-to-date and accurate.
  • Avoid conflicts of interest. Don’t review products of companies you work for / you are competing with or your review will be removed.
  • Don't endorse other products. If you like another product better, leave a review for that product as well.
  • Don't copy & paste. Don't copy and paste reviews you have published elsewhere or copy other people's content.
    • For more information on Review Rewards and participation requirements click here.
Back to top