Editors' Review by the Inventory Management Software Review Team
Zenventory is an all-in-one eCommerce operations platform that specializes in inventory management and other order fulfillment solutions used by eCommerce sites, third-party logistics and retailers.
Zenventory is an all-in-one platform tailored for SMBs, 3PLs and major operators in the eCommerce industry. It is an omnichannel fulfillment solutions provider that brings together all the critical components that a business needs to compete and succeed in its industry. This includes having multi-channel inventory, improving order accuracy, streamlining the shipping process, preventing over-selling and ensuring seamless integrations.
The eCommerce operations software gives businesses the flexibility and scalability they need to efficiently manage their orders, inventory and fulfillment operations from a central app. Zenventory doesn’t just facilitate the inventory of goods and services, it also helps users manage their sales activities. In addition to its ability to track shipment, the cloud-based software also helps control and monitor orders, as well as ensure that everything is transparent for customers when it comes to their orders and inventory status.
Even though the software has dozens of advanced features and tools, it’s surprisingly easy to use. You can easily manage your operation with this software without worrying about any learning curve. The best part is that there is no limit to the number of users you can assign to have access to the system, unlike other software products in the same category. All subscription plans available have unlimited user access at no extra cost.
Zenventory is an all-in-one platform that is comprised of different modules, all related to eCommerce operations. These modules are inventory management, warehouse management, order management, vendor management, shipping management and delivery management. Below are some of the different features and capabilities across all these modules.
This is one of the key features in Zenventory’s multi-channel inventory management software module. It enables you to effortlessly import your initial items, including all relevant item numbers, such as the European Article Numbers (EANs), Universal Products Code (UPC) and Stock-keeping Units (SKUs), as well as category information and initial stock levels. You will need all these to get up and running.
The tool also allows you to set up different units of measure and develop variants for multiple products on your eCommerce website. You have the option to upload one or more images for each item in your product inventory.
Moreover, you may also assign orders to one or more warehouses as well as configure and set re-order levels in every warehouse. You have the ability to manage expiration dates for products, serial numbers and lot numbers.
This is another feature in the inventory management module that is designed to help online retailers and eCommerce businesses avoid shutting down their warehouses just to be able to complete a wall-to-wall inventory count.
Cycle counting is an accurate and highly effective approach to warehouse maintenance, as it can save businesses a lot of time and money. Zenventory provides an app to help users conduct real-time inventory counts of locations according to their chosen criteria.
This is a particularly useful feature in warehouse management. Dynamic order tagging lets you quickly identify order tags using labels, icons and even colors. You have the option to configure and implement automation rules to apply the order tags automatically, or you can choose to manually add them by batch at any given time.
Zenventory gives you the ability to create your vendor catalog by connecting your SKUs or item numbers to the appropriate supplier’s item numbers. You can then modify the catalog by setting item costs by vendor or supplier, order minimums and lead times. In cases where the same item is sourced or purchased from more than one vendor, the platform can provide additional insights to help you make smarter purchasing decisions when restocking.
The ability to track batch and/or lot numbers is critical in the shipping management process, especially when you’re moving regulated products with lot numbers, such as food and beverage, between locations. Regulated goods with lot numbers have to be carefully tracked within the inventory and order fulfillment system. Zenventory is designed to facilitate this process through powerful support and integration.
Zenventory’s eCommerce operations platform can track lot/batch numbers from the time they are received and stored in warehouses to the last-mile logistics process and the customer receiving them at their doorstep. The software provides detailed reports to help keep your eCommerce and logistics operation compliant and prepared for any product recall. Zenventory also supports allocation rules for a first in, first out (FIFO) strategy in sequential batch/lot number tracking.
Get real-time alerts when individual stocks reach a pre-defined minimum level, their expiration dates, or when they’re extremely close to depletion. Zenventory can notify you and other key personnel in real time through email and SMS text messaging. All messages generated by the system can be customized and sent to preselected users, 3PL clients, vendors and customers.
Zenventory’s stock management feature allows you to receive and put away goods more efficiently and conveniently using technology that most people rely on today, such as the computer, tablet or smartphone. You can use an iOS or Android app on your tablet or smartphone to efficiently receive stocks and store them in different warehouse locations. The lot numbers and expiration date records of all received goods are automatically captured and stored in the system during the receiving process, while the default locations can be manually set by the user.
The received goods can be split up or relocated to multiple storage facilities or warehouses to ensure a more efficient picking and packing process once orders come in.
Zenventory offers many benefits to different users, regardless of the role they play in the eCommerce sector. Below are some of the main ones.
Yes, Zenventory is an inventory management solution that is designed to support multiple warehouses right out of the box. You can easily manage your inventory across all warehouse locations from a centralized system via the cloud, using mobile apps for iOS and Android devices. You have the ability to pick which items are housed in each storage facility or warehouse.
You also have the option to connect multiple marketplaces with custom order fulfillment rules for each warehouse, as well as designate different shipping methods.
With Zenventory, you can easily optimize your pick and pack process to minimize picking errors, increase order efficiency and accelerate your order fulfillment process without compromising customer experience and satisfaction.
With Zenventory, you can get orders from anywhere. This is because the system allows you to connect to more than 70 marketplaces and eCommerce platforms, which enables it to automatically import orders from multiple sources. You have the option to enter individual or bulk orders directly into the Zenventory platform or let the system do it automatically. You can also manage, view, edit and cancel any order at any time from a central dashboard.
Moreover, Zenventory gives you the ability to easily sort and filter all incoming orders according to almost any predefined criteria.
The cloud-based eCommerce operations platform also enables automated allocation, which means you can simply let the system do most of the work when it comes to allocating stocks to different warehouses. However, you do have the option to maintain full control over the allocation of goods. You have the ability to set the rules for stock allocation from different warehouses. The system fully supports lot numbers, serial numbers and expiration dates.
Zenventory allows you to optimize your receiving process by referring to the purchase orders. This is a smart approach as it enables your warehouse personnel or receiving team to know exactly what they should receive; i.e., what they can expect from the delivery. It reduces the potential for incomplete or missing orders and other anomalies. When the system detects an anomaly during the delivery process, you will be alerted automatically.
Once a purchase order is processed and created, it will immediately be available to the warehouse team for comparison when receiving orders. Authorized warehouse personnel also have the option to receive goods fully or partially against the created purchase orders. In cases where purchase orders are only partially received, they will remain open until closed or are fully received by warehouse staff.
Zenventory has transparent and predictable pricing. All plans support unlimited users or seats at no extra cost and no long-term contracts.
There are four main subscription plans to choose from: Zenventory Lite starting at $149/month, Standard at $249/month, Pro at $359/month and Enterprise at $449/month, plus $10 per client. Zenventory offers a 14-day free trial with no credit card required.
Zenventory is a feature-rich inventory management solution that facilitates almost all core processes of the eCommerce business, including warehouse management, order management, vendor management, shipping management and delivery management. It is ideal for scaling online retailers and warehouse teams looking for a cost-effective platform that doesn’t restrict the number of users with access to the system.
The 14-day free trial, along with the free demo, is an excellent way to get to know the software and figure out what it can do for your eCommerce operation.
