We allow your team to simplify on-call schedule and setup escalation chains to forward alerts to the right person through SMS, voice, email, and push notifications.
Squid Alerts ensures that you never miss an alert or call from your clients.
Alerts are sent to your team through our online form, email, phone call, or our API. Escalation chain defines who receives the alert, how the alert is sent, and how much time before contacting the next person on the team.
On-call calendars allow you to configure primary and secondary on-call resources. Squid Alerts can automatically create the on-call schedule for your team or you can set up custom schedules.
Squid Alerts currently scores 50/100 in the IT Service Management (ITSM) category. This is based on press buzz (25/100), and other relevant information on Squid Alerts gathered from around the web.
| The score for this software has stayed the same over the past month. What is this? |
Unlimited Notifications
SMS, Email, Voice, or Push
Configurable Flood Protection
On-Call Calendars
Team Based Escalation Chains
Reports For Your Boss
Product recommendations, vendor rankings, market overview and tips on how to select IT Service Management (ITSM) software for business. Published in September 2024.
Broadly, IT service management refers to the way in which IT services are planned and delivered to end users within an organization. This software category covers a wide range of products, with different products focusing on different aspects of ITSM, such ...
FREE DOWNLOAD IT-Service-Management-(ITSM)-Software-Buyer-Guide-2018.pdf
