HDC is a b2b content distribution platform that enable hotels to increase bookings and efficiency, by automatically controlling how they are portrayed on booking channels.
Hotels rely on complex distribution networks with hundreds of booking channels to sell their rooms. These channels require detailed descriptive content about the hotels, highlighting their features, amenities, services, and facilities. Distressingly, the content currently available is incomplete and even inaccurate, misleading, and obsolete. This not only leaves customers frustrated and disappointed; Hotels lose bookings and revenue. Misinformation can create substantial reputational damage, requiring recovery efforts (e.g. with room upgrades or compensation) that impact hotels financially.
The inability to efficiently share information is now particularly worrisome: To recover after CODIV-19, hotels urgently need to ease apprehension, offer reassurance, and rebuild the confidence of travelers. Transparently and openly communicating how hotels ensure hygiene, safety and cleanliness is essential.
Hotel Data Cloud (HDC) is a content distribution platform that enables hotels to increase bookings by controlling the narrative of their listings and how they are portrayed on booking channels. With HDC's globally consistent, standardized format for descriptive content that compasses over 600 attributes per property, hotels can share comprehensive details that include multilingual descriptions, images with corresponding metadata and also temporary changes, such us undergoing renovations. HDC generates and distributes personalized content, AI powered smart recommendations and real time updates to increase discoverability.
The platform has been modified to reflect the increased demand for transparency during and after COVID-19: HDC lets hotels communicate how they ensure hygiene, safety, and cleanliness. A special section was developed within the platform, dedicated to comprehensively cover all measures that relate to COVID-19 with over 94 standardized attributes. Hotels can share details on improved hygiene standards, cleaning and housekeeping protocols, staff procedures, social distancing processes and any other policies that hotels introduce to create a safe and healthy experience for their guests.
Travel companies can access this content through HDC's data feed, allowing them to provide detailed, consistent and reliable information to their customers. All connected channels are immediately updated, which eliminates the need for hotels to perform redundant manual updates of various extranets. With an unrivaled depth of information, travel companies can fine-tune their hotel search functions with better filtering options, provide better recommendations and address customers with personalized offers that are tailored to their individual requirements.
This ultimately allow travelers to discover hotels more easily, make smarter booking decisions and arrive well informed without anxiety and uncertainty.
Hotel Data Cloud currently scores 57/100 in the Hotel Management category. This is based on press buzz (32/100), and other relevant information on Hotel Data Cloud gathered from around the web.
| The score for this software has stayed the same over the past month. What is this? |
Product recommendations, vendor rankings, market overview and tips on how to select Hotel Management software for business. Published in June 2024.
Hotel management software solutions help users to manage all of the aspects of running a hotel, as well as other types of accommodation. They especially help to streamline reservation booking, employee scheduling, maintenance management, accounting, and oth...
FREE DOWNLOAD Hotel-Management-Software-Buyer-Guide-2018.pdfYes, we customize our platform for hotel groups to provide access control, so employees can access certain sections or multiple properties from one master account. Please get in touch if you are interested in a customized multi-user/multi-property setup.
There are numerous systems and solutions on the market that help you manage your hotel and its bookings across all channels - ranging from channel managers and global distribution systems, that connect you to travel agents, booking websites and wholesalers, to in-house solutions like property management systems, central reservation systems and revenue management systems.
If your hotel is part of a group, you may be obligated to use certain systems and can't bypass corporate guidelines.
But we have good news: HDC does not aim to replace any of these systems. HDC works alongside these systems. We enhance the booking process by supplying extremely detailed, accurate hotel information that ties directly into the existing processes.
HDC is perfectly suited for all kinds of hotels, ranging from small bed & breakfasts or hostels to large resorts or luxury hotels. This is why one of the data points that we collect is what kind of hotel you run - there are many different options for you to choose from and often, several categories will apply.
Especially for independent hotels without back-office support from a large group or management company, it's not easy to ensure that your hotel is portrayed correctly on the many booking channels that sell your rooms. So we are especially happy to also host information and HDC profiles of smaller and independently run properties.
Even if you only sell through a few select booking channels and perhaps don't face all the issues that are caused by the complex multi-channel distribution networks, registering with HDC will be beneficial to your business. Letting us distribute your content makes your property discoverable to additional booking channels that could significantly increase your occupancy - and in turn, managing an expanded distribution network requires much less effort than it currently does. And should you chose to continue working with only your existing booking channels, we can still ensure that these channels have access to much more comprehensive, automatically distributed information.
Yes. Our Help Center hosts an extensive library of guidelines and answers to frequently asked questions. In addition to this, customer support is available via email and live through an in-app chat function.
Yes. Anyone interested in accessing the hotel information stored in HDC can connect to our API and integrate our data feed into their own system.
Connecting to the API is free of cost, which ensures widespread distribution of our data and gives even small companies a chance to access this accurate, up-to-date hotel information. In turn, this ensures that your hotel can be portrayed accurately anywhere, on any booking channel.
