EspoCRM

What is EspoCRM?

EspoCRM is a web-based open-source CRM solution developed for managing interactions with customers, improving sales rates and increasing revenue.

EspoCRM empowers your business by offering a broad set of tools for sales management, marketing, customer support, reporting and business process automation. The platform creates a perfect working environment for your employees where they can quickly access the needed data. By virtue of its data-driven nature, the software allows to streamline all the administrative operations of the company and as a result provides the ability to focus on building strong relationships with customers and growing your business.

Compare EspoCRM

EspoCRM Awards

EspoCRM currently scores 89/100 in the CRM category. This is based on user satisfaction (90/100), press buzz (45/100), recent user trends (rising), and other relevant information on EspoCRM gathered from around the web.

The score for this software has improved over the past month. What is this?

www.espocrm.com

CRM Market Radar

EspoCRM Product Overview

Minimalistic & intuitive design
Infinite customization options
Unlimited number of users
Translated into 20+ languages
Lightning fast

Languages Supported: German, English, French, Polish, Spanish, Italian, Ukrainian, Russian, Portuguese

CRM Software Buyer Guide 2024

Product recommendations, vendor rankings, market overview and tips on how to select CRM software for business. Published in May 2024.

This software category covers a wide range of applications aimed at making customer relationship management easier and more organized for businesses. CRM software typically features the ability to track customer interactions across multiple communication ch...

FREE DOWNLOAD CRM-Software-Buyer-Guide-2018.pdf

EspoCRM Features

2-Factor Authentication
Analytics
API
Audience Targeting
Batch Permissions & Access
Brand Management
Budgeting
Calendar Management
Contact Management
Contact Sharing
Conversion Tracking
CRM Integration
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
Email Integration
Expense Tracking
External Integrations
File Sharing
File Transfer
Forecasting
Google Apps Integration
Inventory Tracking
Lead Management
Lead Scoring
Marketing Automation
Multi-Currency
Multi-User
Notifications
Password & Access Management
Project Management
Referral Tracking
Scheduling
Social-Media Integration
Supplier Management
Task Scheduling/Tracking
Third-Party Plugins/Add-Ons
Travel Management
Product Catalog
Call Tracking
Call Disposition
Softphone
Sales Motivator
Click-to-Dial
Shipping Management
Order management
SAP Integration
Sales Automation
Process Modeling
Form Builder
Process Reporting
Workflow Management
Access Management
Status Notifications
Reports
Warehouse Management
Pipeline Management

EspoCRM FAQs

Does EspoCRM offer an API?

The software can be easily integrated with other business apps you use via REST API.

Does EspoCRM offer multi-user capability (e.g. teams)?

Yes, you can add as many users and teams as you want

Does EspoCRM integrate with any other apps?

The software can be easily integrated with Google Contacts & Calendar, Outlook Contacts & Calendar, VoIP providers, MailChimp.

Does EspoCRM offer guides, tutorials and or customer support?

The documentation, video tutorials and guides can be found on the official website. If some issues occur, the users can get free support on the community forum or order a paid support through the support contact form.

Who are the main user groups of EspoCRM?

The software was designed for startups, small and mid-size companies.

What is EspoCRM generally used for?

The platform is used for managing relationships with current and potential customers, increasing sales, improving marketing strategies, providing exceptional customer service and streamlining business processes.