Usetiful is a Digital Adoption Platform focused on user onboarding, feature adoption, and customer self-service. It is flexible and powerful while remaining simple and affordable.
With Usetiful you can build guided product tours, user onboarding checklists, and smart tooltips, all without coding!. Usetiful offers a free-forever version. It is well suited for single-page applications and complex SaaS portals.
About LifeRay
Liferay helps companies build and connect targeted digital experiences across web, mobile, social, and in-store. Users can make the most of its technology to arrange personalized customer experiences and to support a deeper understanding their audience.
This is an out-of-the-box solution, mainly for its open-source portal framework, flexibility, and ability to integrate with users' existing backend systems. LifeRay has its own marketplace, where developers can contribute their ideas to the community. When it comes to deployment, there are cloud-based, installed, and virtual server environment options available.
The main features that make this platform stand out are experience and business models that can be created on the same platform, the whole customer journey unification, and connection of all user's audiences. All this makes LifeRay one of the best Enterprise-Ready Portal Solutions on market.
Features
API
Calendar Management
Chat
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
External Integrations
Lead Management
Lead Scoring
Multi-User
Notifications
Scheduling
Click-to-Dial
Net Promoter Score
Features
API
Calendar Management
Chat
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
External Integrations
Lead Management
Lead Scoring
Multi-User
Notifications
Scheduling
Click-to-Dial
Net Promoter Score
Summary
Product Tours
User Onboarding Checklist
Hotspot beacons and Tooltips
Assistant (smart search widget)
Adoption and monetization popups
Design Customization
Cross Browser Support
Analytics
No coding required
User adoption
Summary
Approval Process Control
Has featureAudience Targeting
Audit
Blogs
Categories & Tags
Has featureDocuments & Media Library
Forums/Message Boards
Geolocation
Inline Image Editor
Responsive Themes
Pricing
Usetiful Free
Free
Included in plan:
2000 assists / month
Unlimited MAU
1 product tour
Smart tooltips
Usetiful Plus
$29.00
unlimited user(s) / month
Included in plan:
Everything from free, plus:
Unlimited product tours
5000 assists / month
Customizable themes for a native look
Usage analytics
Hotspot beacons
Smart tooltips
User Onboarding Checklists
Usetiful Premium
$99.00
per 20.000 assists
Included in plan:
everything from Plus, additionally:
20.000 or more monthly assists
7 or more team members
No Usetiful branding, without watermarks
Improved account security
Assigned Customer Success Manager with online support options
Usetiful Enterprise
1 user(s) / month
Included in plan:
everything from Premium, plus:
Personalization - smart workflows based user's profile and skill level
Training
Salesforce, SAP and JIRA employee onboarding
24/7 support with SLA
FAQs
Does this service offer guides, tutorials and or customer support?
Yes, direct customer support via email or chat. Customer Success Manager available for a video-call or screen-sharing. Tutorials and how to videos for self-service. Available community of expert users.
Does this service offer multi-user capability (e.g. teams)?
Yes, in all paid plans
Does this service offer an API?
Yes, FE and BE APIs
What platforms does this service support?
All web browsers
What is this service generally used for?
User churn reduction
User onboarding and adoption
Feature roll-out
Monetization popups
Does this service integrate with any other apps?
Yes, using Open APIs.
What are some applications this service is commonly used in tandem with?
Google Tag Manager (for easier installation), Google Chrome (for previews using the Usetiful browser plugin)
Who are the main user groups of this service?
Product managers, User Experience Designers, Marketers, Digital Product Owners
FAQs
Who are the main user groups of this service?
Main users of LifeRay are enterprise-level organizations.
We have a small team of dedicated Customer Experience software enthusiasts. Tell us your requirements and we'll match you with the right expert who can help.