Usetiful

What is Usetiful?

Fight churn with great user onboarding! Usetiful is a Digital Adoption Platform focused on user onboarding with product tours, tooltips, user onboarding checklists and more!

Fight churn with great user onboarding!

Usetiful is a Digital Adoption Platform focused on user onboarding, feature adoption, and customer self-service. It is flexible and powerful while remaining simple and affordable.

With Usetiful you can build guided product tours, user onboarding checklists, and smart tooltips, all without coding!. Usetiful offers a free-forever version. It is well suited for single-page applications and complex SaaS portals.

Compare Usetiful

Usetiful Awards

Usetiful currently scores 88/100 in the Customer Experience category. This is based on user satisfaction (96/100), press buzz (34/100), recent user trends (falling), and other relevant information on Usetiful gathered from around the web.

The score for this software has improved over the past month. What is this?

www.usetiful.com

Customer Experience Market Radar

Usetiful Product Overview

Product Tours
User Onboarding Checklist
Hotspot beacons and Tooltips
Assistant (smart search widget)
Adoption and monetization popups
Design Customization
Cross Browser Support
Analytics
No coding required
User adoption

Languages Supported: English

Customer Experience Software Buyer Guide 2024

Product recommendations, vendor rankings, market overview and tips on how to select Customer Experience software for business. Published in April 2024.

Customer experience, or customer experience management (CXM), is how customers perceive a brand based on their past interactions with the company. These could be direct or indirect interactions at any point in the customer lifecycle. Software products for i...

FREE DOWNLOAD Customer-Experience-Software-Buyer-Guide-2018.pdf

Usetiful Features

360 Degree Feedback
A/B Testing
API
Application Tracking
Attendance Tracking
Audience Targeting
Batch Permissions & Access
Calendar Management
Chat
Contact Management
Contact Sharing
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
Email Integration
Employee Database
Employee Incentive Management
Employee Onboarding
Employee Training
External Integrations
Feedback Management
Forecasting
Gamification
Gantt Charts
Google Apps Integration
Lead Management
Lead Scoring
Marketing Automation
Multi-App
Multi-Site
Multi-User
Notifications
Onboarding
Password & Access Management
Scheduling
Task Scheduling/Tracking
Third-Party Plugins/Add-Ons
Timesheets
Travel Management
Vacation & Absence Calendar
Video Courses
Call Tracking
Time Management
Click-to-Dial
Employee Engagement
Prioritization
Roadmapping
Resource Management
Net Promoter Score
Landing Pages

Usetiful Pricing

Usetiful Pricing Plans

Usetiful Free

Free

2000 assists / month
Unlimited MAU
1 product tour
Smart tooltips

Usetiful Plus

$29.00
unlimited user(s) / month

Everything from free, plus:
Unlimited product tours
5000 assists / month
Customizable themes for a native look
Usage analytics
Hotspot beacons
Smart tooltips
User Onboarding Checklists

Usetiful Premium

$99.00
per 20.000 assists

everything from Plus, additionally:
20.000 or more monthly assists
7 or more team members
No Usetiful branding, without watermarks
Improved account security
Assigned Customer Success Manager with online support options

Usetiful Enterprise

Custom
1 user(s) / month

everything from Premium, plus:
Personalization - smart workflows based user's profile and skill level
Training
Salesforce, SAP and JIRA employee onboarding
24/7 support with SLA

Plans starting from: $29.00/month Credit card required: Yes

Usetiful FAQs

Does Usetiful offer guides, tutorials and or customer support?

Yes, direct customer support via email or chat. Customer Success Manager available for a video-call or screen-sharing. Tutorials and how to videos for self-service. Available community of expert users.