Skype is one of the most used VoIP tools in the world. Now it is included with Office 365 package, along with 60 minutes a month to call more than 60 destinations worldwide. Skype offers instant messages, group video conferencing, video chat, group chat, file sharing, screen sharing. It is also possible to call landlines and mobile phones at low prices.
There is also Skype for business, the solution that empowers business teams and individuals to communicate and cooperate, with cloud-based and on-premise deployment possibility. Video conferencing has the capacity of 250 participants in one single connection. Thie list of features now joins AI chatbot capability.
As for mobile devices, Skype is available for Android, iOS, and Windows phone users. The pricing is very flexible. Skype-to-Skype calls are free, while landline and mobile calls are paid. Rates are minimal, it can be paid for the minutes, or subscription-based for international calls for a specific region.
Features
2-Factor Authentication
API
Chat
Contact Management
Contact Sharing
CRM Integration
Dashboard
Data Export
Data Import
Data Visualization
External Integrations
File Transfer
Multi-User
Notifications
Scheduling
Video
SMS
Call Recording
Call Tracking
Call Disposition
Softphone
Click-to-Dial
Report & Compliance
Hardware Integration
Mobile App
Automatic Call Distribution
Auto Dialer
Call Logging
Call Monitoring
Call Scripting
Interactive Voice Response
Audio Recording
Summary
1:1 Video Calls
Voice Calls
Calls to Mobiles and Landlines
Group Video Calls & Conferencing
Instant Messaging
SMS
Voice Messages
File Sharing & Transfer
Screen Sharing
Contact Sharing
Pricing
Skype-to-Skype
Free
Included in plan:
Voice Calls
Video Calls
Conferencing
File Sharing
Screen Sharing
Messaging
FAQs
Who are the main user groups of this service?
Users of Skype are individuals and businesses, regardless of industry or size.
What platforms does this service support?
Deployment: Windows, Linux, MacOS, Android, iPhone/iPad, Windows Mobile, Xbox, Web-based.
What is this service generally used for?
Skype is used as a telecommunications software.
Does this service offer an API?
No, it doesn't.
Does this service offer multi-user capability (e.g. teams)?
No, it doesn't.
Does this service offer guides, tutorials and or customer support?
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