imBee

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What is imBee?

imBee is a collaborative conversational tool that empowers businesses to consolidate various communication channels with just one inbox.

imBee is a collaborative One Team Inbox that consolidates a vast majority of your Instant Messaging channels including WhatsApp, Facebook Messenger, Instagram Direct, WeChat, LINE etc., with over 300+ tools to optimize communication efficiency and improve customer relationships through effective conversational engagement. By providing best-in-class business tools and workflow automation, imBee ensures brands scale their businesses and improve internal and external communication. With imBee, enterprises can manage customer communication, sales, and support in one place, streamlining team efforts and helping to recover lost sales.

"imBee launched AiskBee in 2023, Hong Kong's First ChatGPT-Powered Enterprise Knowledge Base Solution. AiskBee leverages the power of AI to offer businesses an innovative way to manage their knowledge base while allowing them to customise dynamic engagements catered to customer preferences. With ChatGPT’s context and intent understanding capabilities, AiskBee surpasses conventional chatbots, offering diverse ways to enhance customer engagement across various industries.

In line with international data security standards, ISO27001 certification and private cloud data security, imBee’s commitment to data security ensures the protection of users’ sensitive information.

In 2022, imBee raised US$5 million in Series A funding led by DCM, a global venture capital firm.



imBee currently scores 68/100 in the Customer Engagement category. This is based on press buzz (38/100), and other relevant information on imBee gathered from around the web.

The score for this software has stayed the same over the past month. What is this?
www.imbee.io

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Customer Engagement Market Radar

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imBee Product Overview


Languages Supported: Chinese, English

Customer Engagement Software Buyer Guide 2024

Product recommendations, vendor rankings, market overview and tips on how to select Customer Engagement software for business. Published in June 2024.

To build a strong relationship with customers, businesses need to engage them on multiple communication channels and keep the conversation going. Customer engagement software makes the job easy for SMEs by providing them tools for social media monitoring, e...

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imBee Features

  • API
  • Calendar Management
  • Chat
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Forecasting
  • Lead Management
  • Lead Scoring
  • Multi-User
  • Notifications
  • Scheduling
  • Call Tracking
  • Click-to-Dial
  • Net Promoter Score
imBee Pricing

imBee Pricing Plans

Essential

$75.00
3 user(s) / month
  • 3,000 Customer Contacts
  • 3 Accounts
  • 5,000 Broadcast Messages
  • 5 Messaging Channels
  • Chatbot
  • Internal Team Chat
  • Zapier Integration
  • Online Help Center

Prime

$292.00
5 user(s) / month
  • 12,000 Customer Contacts
  • 5 Accounts
  • Unlimited Broadcast Messages
  • Internal Team Chat
  • 8 Messaging Channels
  • Zapier Integration
  • Personal QR Code with Auto-routing
  • Analytics & Reports
  • Voice Call
  • Onboarding Support
  • Priority Support

Enterprise

Custom
unlimited user(s) / month
  • Unlimited Customer Contacts
  • Unlimited Accounts
  • Unlimited Messaging Channels
  • Internal Team Chat
  • Zapier Integration
  • Personal QR Code with Auto-routing
  • Analytics & Reports
  • Voice Call
  • Onboarding Support
  • Enterprise Priority Support
  • Salesforce, Hubspot & 200+ Integrations
  • Data Deletion & Audit Log
  • Sensitive Data Masking
  • Customizable Data Retention Period
  • Multi-factor Authentication
  • Private Cloud Option
  • All Chat & Analytics Report Export
  • Schedules Backup
  • IP Whitelisting
  • Service-level Agreement (SLA)

Plans starting from: $75.00/month Credit card required: N/A

imBee FAQs

Does imBee integrate with any other apps?

Yes, imBee integrates with 6 most widely used Instant Messengers and over 360 popular applications.

Does imBee offer guides, tutorials and or customer support?

Absolutely. Our team of expert consultants will guide your team throughout the onboarding process. Feel free to contact us for any inquiries.
You can also access our helpful guides, tutorials, and valuable tips under Help Center.

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