SquadStack

You May Also Like

LiveAgent
(1394)
Support & Helpdesk Software
Try for Free
CloudTalk
(439)
Telephony Software
Try for Free
Squaretalk
(47)
VoIP Software
Visit Website

What is SquadStack?

Squadstack is a Sofware product to Manage outbound calling efforts with a robust tech stack, artificial intelligence, and a team of on-demand telecallers.

SquadStack Offers Fully Managed Telecalling for Sales & Operations Teams

Streamline your outreach with our outsourcing platform, powered by robust technology, analytics, A.I., and trained telecallers for seamless inbound and outbound calling.

Services Provided:

Pre-Sales, Sales & Renewals
Lead Qualification
Subscription Sales
Appointment Booking
Product Sales
Drive Walk-ins
E-commerce Abandoned Cart
Pre-Sales
Upsell & Cross-Sell
Assisted Onboarding
Inbound Voice Calling
Informational & Operational Calls
Data Verification
Payment Collections
Feedback & Survey Calls
Event Reminders
Order Confirmation
Inventory Coordination
Non-Delivery & Returns
Workflow Management
Onboarding & Welcome Calls
Product Onboarding
Welcome Calls
Assisted KYC
Relationship Management

We offer A.I. Powered Lead Matching - Prioritizing and matching leads with callers best suited to convert them.

Omnichannel Outreach - A multichannel approach using calls, emails, IVR, SMS, and WhatsApp to reach out.

Complete Transparency - Rich data insights, call recordings, and notes on every lead for greater visibility.



SquadStack currently scores 67/100 in the Call Center Management category. This is based on user satisfaction (90/100), press buzz (38/100), and other relevant information on SquadStack gathered from around the web.

The score for this software has improved over the past month. What is this?
www.squadstack.com
  • SquadStack

Call Center Management Market Radar

Artboard 1 copy 4

SquadStack Product Overview


Languages Supported: English, Bengali, Hindi, Telugu, Gujarati
Exclusive Crozdesk Discount: Click to view exclusive Crozdesk discount...

Call Center Management Software Buyer Guide 2024

Product recommendations, vendor rankings, market overview and tips on how to select Call Center Management software for business. Published in May 2024.

Call center management software solutions are similar to contact management software, but are specifically tailored towards meeting the demands of call centers. These solutions aid agents contacting customers or leads, as well as managers overseeing the ent...

FREE DOWNLOAD

SquadStack Features

  • A/B Testing
  • Analytics
  • API
  • Audience Targeting
  • Batch Permissions & Access
  • Budgeting
  • Calendar Management
  • Chat
  • Contact Management
  • Contact Sharing
  • CRM Integration
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • Expense Tracking
  • External Integrations
  • Forecasting
  • Google Apps Integration
  • Inventory Tracking
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-Currency
  • Multi-User
  • Notifications
  • Project Management
  • Referral Tracking
  • Scheduling
  • Social-Media Integration
  • Supplier Management
  • Third-Party Plugins/Add-Ons
  • Travel Management
  • Call Recording
  • Custom Data Forms
  • Call Tracking
  • Call Disposition
  • Softphone
  • Sales Motivator
  • Click-to-Dial
  • Comparative Reporting
  • Automatic Call Distribution
  • Auto Dialer
  • Call Logging
  • Call Monitoring
  • Call Scripting
  • Escalation Management
  • Interactive Voice Response

SquadStack FAQs

What platforms does SquadStack support?

We support all platforms like Salesforce, Lead Squared, Fresh Sales, Pipedrive etc.

What are some applications SquadStack is commonly used in tandem with?

Omni Channel Communication
Call Center CRM
Telecalling Software
Call Center Management Software

Does SquadStack offer multi-user capability (e.g. teams)?

Yes, SquadStack offer multi-user capability like telecalling teams.

Does SquadStack integrate with any other apps?

Yes, This service can be integrated with other apps.

Does SquadStack offer guides, tutorials and or customer support?

Yes SquadStack service offer guides, tutorials and or customer support.

Who are the main user groups of SquadStack?

The main user groups of SquadStack's Fully Managed Telecalling services are likely to include:

Sales Teams: Companies looking to boost their sales efforts can benefit from SquadStack's telecalling services for tasks such as lead qualification, subscription sales, appointment booking, and product sales.

Operations Teams: Businesses aiming to streamline their operational processes can leverage SquadStack's services for tasks such as data verification, payment collections, feedback and survey calls, event reminders, order confirmation, inventory coordination, and workflow management.

E-commerce Businesses: Companies in the e-commerce sector can utilize SquadStack for services like e-commerce abandoned cart recovery, drive walk-ins, and non-delivery and returns management.

Customer Service Teams: Organizations seeking to enhance customer service can use SquadStack for tasks like inbound voice calling, informational and operational calls, assisted onboarding, and relationship management.

Marketing Teams: Marketing teams can benefit from the lead matching capabilities of SquadStack's AI-powered system for more effective outreach and conversion.

What is SquadStack generally used for?

SquadStack's Fully Managed Telecalling service is generally used for a variety of purposes related to sales, marketing, and operations. The service is designed to help businesses streamline their outreach efforts and improve overall efficiency. Here are some common use cases for the service:

Sales and Lead Generation: The telecalling service is often used to generate and qualify leads, conduct pre-sales activities, and facilitate the sales process. This includes tasks such as subscription sales, product sales, appointment booking, and upselling/cross-selling.

Customer Engagement and Support: Companies leverage telecalling for customer engagement through inbound voice calls, informational calls, and operational calls. It also supports customer support functions, including order confirmation, feedback and survey calls, and event reminders.

SquadStack Alternatives

SquadStack Alternatives & Competitors

Freshdesk Contact Center
Freshdesk Contact Center
  120 87/100
Call Center Management Software
InContact
InContact
  0 84/100
Call Center Management Software
MightyCall
MightyCall
  52 87/100
Call Center Management Software
JustCall
JustCall
  374 87/100
Call Center Management Software
Ameyo
Ameyo
  141 87/100
Call Center Management Software
Ozonetel
Ozonetel
  420 90/100
Call Center Management Software

SquadStack User Reviews

No user reviews yet.
Rate this app or be the first to review it!
Page last modified:
Back to top