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About VICIdialVICIdial is an enterprise-class, open source, contact center suite in use by many large call centers around the world. It has over fourteen thousand (14,000) registered installations in over 100 countries around the world. The official releases of VICIdial have been downloaded over twenty-five thousand (25,000) times in the last year alone. VICIdial has a full featured predictive dialer. It can also function as an ACD for inbound calls, or closer calls coming from VICIdial outbound fronter agents, as well as inbound emails and website chat messages coming in from customers. It is capable of inbound, outbound, and blended phone call handling. VICIdial even allows you to have agents logged in from remote locations. The agent screen is available in sixteen (16) different languages, with options to make your own translations as well. VICIdial is extremely flexible and scalable. A large VICIdial installation can handle over two million (2,000,000) phone calls per day, with over five hundred (500) agents handling calls and internet communications from customers. There are also over two thousand (2,000) settings and configuration options, allowing easy customization of distinct call flows, agent permissions and other settings. |
About PieSyncPieSync takes care of syncing your contacts between your favorite cloud apps two-way and in real-time, so you can focus on building your business. Empower your SaaS Stack with tailor-made bridges between cloud-based apps. How do you position yourself against your competitors? PieSync offers a bi-directional contact sync. Most products on the market offer a one-way push of data into a second app, often just one-time, and only from the moment the sync is setup. PieSync keeps both cloud apps up to date with the latest contact information by automatically syncing contacts every five minutes and combines this with a sophisticated rule engine. It also syncs historical data too. Main benefits of having your contacts in bi-directional sync between cloud applications:
Our supported apps include: Smartphone: CRMs: Marketing apps: Customer Support: Prospecting: VoIP: Accounting apps: Lead Generation: Real Estate: E-commerce: Management: Case Management: Data cleaning: FinTech: Event planning: Fundraising: Contact Analytics: Recruiting: Inventory: Web app builder: |
Features
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Features
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Summary
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Summary
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PricingHosted Service
$400.00
1 server(s) / month Included in plan:
Paid Support
$200.00
per hour Included in plan:
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PricingStarter
$9.00
1 user(s) / month Included in plan:
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FAQs
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FAQs
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Vendor InformationFounded:
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24.2k
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OtherWho uses VICIdial
Danish, German, Italian, English, Spanish, Portuguese, Russian, Japanese, Chinese, Swedish, Dutch, Polish, Greek, Slovak, French
Regional Restrictions:
No restrictions.
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OtherWho uses PieSync
English
Regional Restrictions:
No restrictions.
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