Compare Userlike vs Acquire

Userlike 449 Customer Chat	Acquire 40 Customer Chat
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Crozscore 89% what is this? User Happiness: 88% Press Buzz: 51% User Trend: no significant changes	Crozscore 87% what is this? User Happiness: 84% Press Buzz: 54% User Trend: interest rising
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About Userlike Userlike is the leading software for live chat and customer messaging in Germany. The heart of this enterprise solution is the Message Center - a central inbox for all messaging channels such as website chat, WhatsApp, Facebook Messenger, Telegram SMS and more. From here, all customer messages can be processed with professional service features such as message templates, live translations and file sharing. Userlike has a powerful website messenger that companies can integrate into their website in just a few steps. The chat tool lets your customers choose to either have a conversation in real-time or continue it later - just like their favourite messaging apps. For complex inquiries or product demos, the software gives agents the ability to switch from a chat to a browser-based video call, which also allows for screen sharing. That way, companies can personally guide website visitors throughout the entire buyer journey and strengthen the customer relationship in the process. To automate your customer service you can create self-learning chatbots, FAQ pages and contact forms with Userlike's AI Automation Hub. It is connected to an AI knowledge base and learns independently over time. Userlike is developed and hosted in Germany and combines special data protection features, such as automatic data deletion and a direct data protection link in the Website Messenger. This makes it a GDPR-compliant customer communication software. Since Userlike can adapt to your business goals, it’s an all-in-one solution that’s suitable for any company size.	About Acquire Acquire.io is the multi-channel live chat software that provides instant assistance to your website visitors for better customer service and boosts sales conversions. It is the most advanced and effective software to talk to your customers on your website and mobile apps. It allows you to engage and to solve the customers’ queries in real-time, which greatly impacts customer satisfaction and improve customer retention rate. Acquires’ live chat software is equipped with a range of features like chat history, real-time conversation, profile management, canned messages, targeted messaging, two-way communications, and intelligent message routing. Acquires’ live chat software also has advanced features like screen sharing, chatbots, co-browsing capabilities, and video and voice call functionality.
Features API Batch Permissions & Access Chat Contact Management Customer Management Dashboard Data Export Data Import Email Integration External Integrations Google Apps Integration Lead Management Lead Scoring Marketing Automation Multi-User Notifications Click-to-Dial	Features API Batch Permissions & Access Chat Contact Management Customer Management Dashboard Data Export Data Import Email Integration External Integrations Google Apps Integration Lead Management Lead Scoring Marketing Automation Multi-User Notifications Click-to-Dial
Summary Business tool integrations Mobile optimized Analytics Chat window customization Canned responses Operator groups Messaging-Integrations Proactive chat invitations	Summary Live chat software Chatbots Co-browsing functionality Voice and video calls Reporting and Analytics Customer profile management
Pricing Free Free Included in plan: 1 Operator 1 Widget Unlimited conversations Website Messenger Team $90.00 1 user(s) / month Included in plan: 4 Widgets 4 Seats 2 Messaging Apps All the core features Unlimited conversations Website Messenger Add-ons WhatsApp channel Messaging apps Live Translation Video calls Screen sharing Basic API access Corporate $290.00 1 user(s) / month Included in plan: 10 Widgets 10 Operators 4 Messaging Apps All the core features Unlimited conversations Website Messenger Add-ons WhatsApp channel Messaging apps Live Translation Video calls Screen sharing Basic API access AI Automation Hub Chatbot Analytics Flex 1 user(s) / month Included in plan: 10+ Widgets 10+ Seats 4+ Messaging Apps All the core features Unlimited conversations Website Messenger Add-ons WhatsApp channel Messaging apps Live Translation Video calls Screen sharing Basic API access AI Automation Hub Chatbot Analytics White label Advanced routing Professional onboarding Organizations Dedicated account manager	Pricing Basic Free Included in plan: 250 Customer profiles Chat messenger 1 Campaign and Trigger Facebook and Slack integration Send emails Offline form to capture details Premium $25.00 1 user(s) / month Included in plan: Unlimited Customer Profiles Video & Voice chat Co-Browsing & Screensharing Complete Integrations Reporting Unlimited Campaigns & Triggers Team $200.00 Additional agents $40 per month per agents Included in plan: Includes 5 Agents & Premium Plan AI Chatbot with Knowledge base Live Team Performance Mobile SDK (iOS & Android) Video & Voice Call Recording* Team Analytics
FAQs Does this service integrate with any other apps? Yes, you can integrate Userlike with your favorite apps, so it fits your workflow best. Our integrations include: * Pipedrive * Cloudflare * WordPress * Slack * Helpscout * MailChimp Who are the main user groups of this service? Userlike is suitable for any company size and adapts to your needs and business goals. Small and medium-sized companies as well as large corporations like Toyota and Bayer already rely on Userlike. What is this service generally used for? Digital Customer Service Live Chat Support Messaging Support Lead Generation Service Automation Chatbot Support Does this service offer guides, tutorials and or customer support? We offer a wide range of detailed tutorials, live chat support on our website, and video tutorials on YouTube. Does this service offer an API? Yes Does this service offer multi-user capability (e.g. teams)? Yes	FAQs What is this service generally used for? Co-browse, Live chat, Audio-video calls and Chatbot services Does this service offer guides, tutorials and or customer support? Yes Does this service offer an API? Yes Does this service integrate with any other apps? Yes we integrate with wide variety of CMS, CRMs and social platforms Does this service offer multi-user capability (e.g. teams)? Yes What platforms does this service support? Web, iOS and Android Who are the main user groups of this service? Online business, banking sector, healthcare sector and various online sites
Vendor Information Founded: - Based in: - Employees: - Likes: Followers: 5.43k	Vendor Information Founded: - Based in: - Employees: - Likes: Followers: 1.69k
Other Who uses Userlike Startups SMEs Agencies Enterprises Desktop Platforms: Web App Languages: English, German, French, Spanish, Portuguese, Italian, Dutch Regional Restrictions: No restrictions.	Other Who uses Acquire Startups SMEs Enterprises Desktop Platforms: Web App Mobile Platforms: iOS Android Languages: English Regional Restrictions: No restrictions.