Compare Talkdesk vs Spechy

Talkdesk 2439 Contact Center Management	Spechy 0 Contact Center Management
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Crozscore 89% what is this? User Happiness: 89% Press Buzz: 50% User Trend: interest falling	Crozscore 69% what is this? Press Buzz: 31% User Trend: interest falling
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About Talkdesk Talkdesk Enterprise Cloud Contact Centre empowers companies to make customer experience their competitive advantage. With enterprise-class performance and consumer-like ease of use, Talkdesk easily adapts to the evolving needs of sales and support teams and their end-customers, resulting in increased customer satisfaction, productivity and cost savings. Over 1,400 innovative enterprises around the world, including Discovery Education and Peloton, rely on Talkdesk to power their customer interactions.	About Spechy Spechy is a cloud software provider for businesses. The company's purpose-built Omni-Channel Contact Center platform offers a range of applications that enable the scope of contact center-related customer service, sales and marketing functions. The company's Omnichannel Communications platform and other applications enable the simultaneous management and optimization of customer interactions across voice, chat, email, Web, social media, video calling and mobile channels, either directly or via (APIs). Spechy monitors and tracks every customer interaction. In order to improve the customer experience and increase user productivity, Customer Relationship Management (CRM) software includes applications such as Ticketing, Analysis, Web, Customer Experience, Business tracking, and Quality Management tools. It also maximizes user productivity by automating all processes with its advanced features.
Features API Batch Permissions & Access Calendar Management Chat Contact Management Contact Sharing Customer Management Dashboard Data Export Data Import Data Visualization Email Integration External Integrations Google Apps Integration Lead Management Lead Scoring Marketing Automation Multi-User Notifications Scheduling Supplier Management Custom Data Forms Call Tracking Call Disposition Softphone Click-to-Dial SAP Integration	Features API Batch Permissions & Access Calendar Management Chat Contact Management Contact Sharing Customer Management Dashboard Data Export Data Import Data Visualization Email Integration External Integrations Google Apps Integration Lead Management Lead Scoring Marketing Automation Multi-User Notifications Scheduling Supplier Management Custom Data Forms Call Tracking Call Disposition Softphone Click-to-Dial SAP Integration
Summary No key features associated with this application.	Summary Multichannel communication & managment Reporting wallboard social media integration E-mail integration contact management staff performance monitoring

FAQs No FAQs associated with this application.	FAQs What is this service generally used for? Contact management and customer communication Does this service integrate with any other apps? Live chat, Facebook, Instagram, WhatsApp, E-mail, phone calls, video calls Who are the main user groups of this service? Small and mid-sized business as well as individual entrepreneur What platforms does this service support? Live chat, Facebook, Instagram, WhatsApp, E-mail, phone calls, video calls
Vendor Information Founded: - Based in: - Employees: - Likes: Followers: 7.3k	Vendor Information Founded: - Based in: - Employees: - Likes: Followers: 21
Other Who uses Talkdesk Startups SMEs Agencies Enterprises Languages: English Regional Restrictions: No restrictions.	Other Who uses Spechy Startups SMEs Agencies Desktop Platforms: Web App Languages: English, Turkish Regional Restrictions: No restrictions.