SurveyMonkey provides customizable online surveys, in two versions: free, with survey creation capability, and paid, with back-end features, such as sample selection, bias elimination, and data representation.
The main purpose of this platform is to help its users make better decisions. It generates a positive experience for both survey creators and for the targeted audience. DYI researchers can perform data analysis, helping business owners in brand management, and consumer-focused marketing.
The intuitive interface makes it easy to create professional surveys, which can be emailed or posted on social media. Busines users get real-time customer satisfaction data - a key basis for improving their products or services - and can also learn about their employee engagement, or market trends.
Features
Analytics
API
Batch Permissions & Access
Calendar Management
Contact Management
Dashboard
Data Export
Data Import
Data Visualization
Email Integration
External Integrations
Google Apps Integration
Marketing Automation
Multi-User
Notifications
Scheduling
Template Designer
Net Promoter Score
Summary
Survey Templates
Skip Logic
Answer Validation
Customizable Survey Links and Design Themes
Export Results to Excel and PDF
Custom Branding
Reach the Right People
Email Distribution
Pricing
Basic
Free
Included in plan:
Unlimited Surveys
10 Questions per Survey
100 Monthly Total Responses
24/7 Customer Support via Email
Team Accounts & Tools
Quizzes
Standard
$39.00
Monthly Subscription
Included in plan:
1,000 Monthly Responses
Unlimited Questions per Survey
Customized Surveys
Data Exports
Survey Analysis
Advantage
$560.00
Yearly Subscription
Included in plan:
Unlimited Responses
2 Users Total - All Team Tools
Advanced Data Exports
Customized Survey Experience
Survey Logic
Advanced Survey Analysis
Multilingual Surveys
SurveyMonkey Industry Benchmarks
Premier
$1.19
Yearly Subscription
Included in plan:
Advanced Survey Logic
White Label Surveys
FAQs
Who are the main user groups of this service?
Users of SurveyMonkey are SMEs, large enterprises, startups.
Does this service offer an API?
Yes, SurveyMonkey offers REST-based API.
Does this service integrate with any other apps?
Integrations: Slack, Salesforce Sales Cloud, MailChimp, Trello, HubSpot Marketing, Peek Pro Tour Operators, HubSpot CRM, TeamSupport.com, Zoho CRM, Wrike, Zapier, Hootsuite, Infusionsoft, Freshdesk, SharpSpring, Hatchbuck, Arlo Training & Event Software, QuickTapSurvey, ClicData, ActiveCampaign.
Does this service offer multi-user capability (e.g. teams)?
Yes, there is multi-user capability offered.
What are some applications this service is commonly used in tandem with?
This serviced is commonly used in tandem with CRM and analytics tools.
Does this service offer guides, tutorials and or customer support?
Support: Tips, Help Center.
What is this service generally used for?
This service is generally used for online surveys creation.
What platforms does this service support?
This is a web-based service, with Android and iOS native apps offered.
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