Compare Statuspage vs Smith.ai Virtual Receptionists

Statuspage 24 Customer Service	Smith.ai Virtual Receptionists 65 Customer Service
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Crozscore 87% what is this? User Happiness: 82% Press Buzz: 55% User Trend: no significant changes	Crozscore 95% what is this? User Happiness: 99% Press Buzz: 49% User Trend: no significant changes
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About Statuspage Eliminate duplicate support tickets & clunky email lists Halt the flood of support requests during an incident with proactive customer communication. Manage subscribers directly in Statuspage and send consistent messages through the channels of your choice (email, text message, in-app message, etc.). Display the status of each part of your service Control which components of your service you show on your page, and tap into 150+ third party components to display the status of mission-critical tools your service relies on like Stripe, Mailgun, Shopify, and PagerDuty. Level-up your incident communication Take the hassle out of incident communication. Pre-written templates and tight integrations with the incident management tools you already rely on enable you to quickly get the word out to users. Showcase reliability Turn your page into a sales and marketing tool with Uptime Showcase, which let's you display historical uptime to current and prospective customers.	About Smith.ai Virtual Receptionists Smith.ai is a superior 24/7 customer engagement platform that specializes in lead capture and client service. We handle conversations with leads and clients who call, chat, text, and message your business. Our North America-based receptionists do much more than basic call answering — we screen potential clients based on your criteria, schedule appointments on your calendar, take payments, and make sales outreach calls to new prospects generated by your website and marketing campaigns. And we do it all with best-in-class AI technology so all of our activities are efficient, accurate, and in sync with your systems. Smith.ai clients also have access to comprehensive insights and data through their dashboards. Clients are able to have all of their calls recorded. Combined with recordings, calls are also transcribed via speech-to-text with personally identifiable information (PII) — like credit card and Social Security numbers automatically redacted to protect customer information. Transcripts are also searchable so clients can recall past conversations using keywords and phrases with an intelligent search engine. Another analytics tool for clients is Call Intelligence. Call Intelligence lets businesses review and analyze data of which actions were taken during calls including appointments scheduled, transferred calls, intake forms completed, and more.
Features API Calendar Management Chat Contact Management Customer Management Dashboard Data Export Data Import Data Visualization Email Integration External Integrations Google Apps Integration Inventory Tracking Lead Management Lead Scoring Marketing Automation Multi-User Notifications Scheduling Supplier Management Click-to-Dial SAP Integration Net Promoter Score	Features API Calendar Management Chat Contact Management Customer Management Dashboard Data Export Data Import Data Visualization Email Integration External Integrations Google Apps Integration Inventory Tracking Lead Management Lead Scoring Marketing Automation Multi-User Notifications Scheduling Supplier Management Click-to-Dial SAP Integration Net Promoter Score
Summary Better communication with Incidents Status for each part of your service with Components Inform users about future Scheduled Maintenance Incident templates Third Party Components ChatOps Integrations RESTful API Automation Integrations Status embed through API and widget	Summary No key features associated with this application.
Pricing Hobby (Public page) $29.00 /month Included in plan: 250 subscribers 5 team members 5 metrics Email notifications Basic customization Status and authenticated API Startup (Public page) $99.00 /month Included in plan: 1,000 Subscribers 10 team members 10 metrics Email/SMS/webhook notifications Custom CSS Status and authenticated API Team member SSO Business (Public page) $399.00 /month Included in plan: 5000 subscribers 25 team members 25 metrics Email/SMS/webhook notifications Custom CSS/HTML/JS Status and authenticated API Team member SSO Component subscriptions Yearly PO and invoicing available Enterprise (Public page) $1,499.00 /month Included in plan: 25000 subscribers 50 team members 50 metrics Email/SMS/webhook notifications Custom CSS/HTML/JS Status and authenticated API Team member SSO Component subscriptions Yearly PO and invoicing available Starter (Private page) $79.00 /month Included in plan: 5 team members 50 employees 5 metrics Email notifications Custom CSS Incident templates Alerting integrations Team member and employee SSO Growth (Private page) $249.00 /month Included in plan: 15 team members 300 employees 15 metrics Email/SMS/webhook notifications Custom CSS/HTML/JS Incident templates Alerting integrations Component subscriptions IP whitelisting Team member and employee SSO Corporate (Private page) $599.00 /month Included in plan: 35 team members 1000 employees 35 metrics Email/SMS/webhook notifications Custom CSS/HTML/JS Incident templates Alerting integrations Component subscriptions IP whitelisting Team member and employee SSO Yearly PO and invoicing available Enterprise (Private page) $1,499.00 /month Included in plan: 50 team members 5000 employees 50 metrics Email/SMS/webhook notifications Custom CSS/HTML/JS Incident templates Alerting integrations Component subscriptions IP whitelisting Team member and employee SSO Yearly PO and invoicing available Audience-specific page $300.00 /month Included in plan: Team members starting at 25 Groups starting at 10 Users starting at 500 Metrics starting at 30 Email/SMS/webhook notifications Custom CSS/HTML/JS Manage API Team member SSO Component subscriptions Yearly PO and invoicing available	Pricing Starter $285.00 1 user(s) / month Included in plan: 30 calls (name, email and/or phone number provided) 1 Transfer Destination 1st CRM Integration (Free) $10.50 per call after 30 calls Basic $765.00 1 user(s) / month Included in plan: 2 Transfer Destinations 1st CRM Integration (Free) $9.50 per call after 90 calls 90 calls (name, email and/or phone number provided) Pro $1,950.00 1 user(s) / month Included in plan: 300 calls (name, email and/or phone number provided) 10 Transfer Destinations 1st CRM Integration (Free)
FAQs No FAQs associated with this application.	FAQs What is this service generally used for? Answering questions, new client screening and intake, scheduling appointments, payment collection, customer support inquiries, outbound calling, sales outreach, sales prospect campaigns, and help desk triage and ticketing. Does this service offer guides, tutorials and or customer support? Yes, Smith.ai offers help tutorials and customer support. Does this service integrate with any other apps? Among others, Smith.ai's Virtual Receptionist service integrates with Phone.com, Grasshopper, RingCentral, ActiveCampaign, Calendly, Capsule CRM, Dubsado, HubSpot, Microsft Teams, Slack, and Salesforce. What are some applications this service is commonly used in tandem with? Smith.ai Virtual Receptionists are commonly used with a full suite of business-centric software including marketing automation, CRM and client intake, online scheduling, business collaboration, and payment collection. Who are the main user groups of this service? Solo Businesses, Small Businesses, Mid-Markets, Enterprises, Franchise Owners, Agencies, and Consulting Firms Lawyers, Accountants, Media and Entertainment Professionals, General Contractors, Retailers, Medical Professionals, Real Estate Agents, and Home Service Providers
Vendor Information Founded: - Based in: - Employees: - Likes: Followers:	Vendor Information Founded: - Based in: - Employees: - Likes: Followers: 896
Other Who uses Statuspage Startups SMEs Agencies Enterprises Desktop Platforms: Web App Languages: English Regional Restrictions: No restrictions.	Other Who uses Smith.ai Virtual Receptionists Personal Freelance Startups SMEs Agencies Enterprises Desktop Platforms: Web App Languages: English, Spanish Regional Restrictions: No restrictions.