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Provide Support 16 Customer Chat
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Crozscore 89% what is this? User Happiness: 88% Press Buzz: 57% User Trend: interest falling
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About Provide Support Provide Support is a Live Chat software which allows you to chat with your website visitors, give them instant online customer support and proactively sell your product. Easy and straightforward integration does not require technical skills – you can set up Provide Support Live Chat on your website in 3 simple steps. Unlike the majority of other live chat services, Provide Support gives all the features in any subscription plan, without any limitations. Also, it always works stable and our support team is available 24/7. Provide Support offers a rich set of features which allow customizing a live chat tool to match any website look and feel. Within account settings you can easily choose the right chat window theme and color to make live chat integral part of your website. A browser-based operator console allows you to monitor your website for chat requests 24/7 from any location, from any system connected to the Internet. The system supports 256-bit encryption and features visitor monitoring with geographic location identification, IP address, referrer, visited pages, and more. You can proactively invite your visitors to chat, request visitors' feedback when chat is finished, push pages, transfer calls to other operators, use canned answers, save chat sessions logs, assign operators to multiple departments, set up sound and/or visual alerts on different events, see "party is typing" notification. Very easy to set up - just paste a small HTML snippet into your web page source code. Web-based, Windows, Linux and Mac OS operator client. No plug-ins or software installation required on customer's side. For business owners who want to monitor their live chat on the go, Provide Support offers mobile operator console apps. They support not only chatting function but also allow monitoring website activity in real time. This is very convenient if you want to stay available to your customers, no matter where you are. Install Provide Support Live chat software today and feel the difference. We empower businesses to provide better customer service. Visit our website and take advantage of our 10-days free fully functional trial program.
Features API Batch Permissions & Access Chat Contact Management Customer Management Dashboard Data Export Data Import Email Integration External Integrations Google Apps Integration Lead Management Lead Scoring Marketing Automation Multi-User Notifications Click-to-Dial
Summary Live chat Real-time visitor monitoring Customization and branding Easy integration with your website Manage multiple chats simultaneously Call transfer Chat transcripts Live Chat Statistics Multiple websites support Cross-platform operator console
Pricing Small Business $24.00 1 user(s) / month Included in plan: 1 operator $13/month if billed annually All features available in any subscription plan Corporate $53.00 3 user(s) / month Included in plan: 3 operators $25.80/month if billed annually All features available in any subscription plan Enterprise $108.00 10 user(s) / month Included in plan: 10 operators $59.40/month if billed annually All features available in any subscription plan
FAQs Does this service offer guides, tutorials and or customer support? The support provided includes: Chat, Email, Best Practices, Tutorials, Tips, FAQs, Manuals, Video instructions Who are the main user groups of this service? The main users of ProvideSupport are SMEs, but it can be also used by large enterprises as well as by educational and government institutions, financial organizations, insurance and real estate agencies and many more industries which can benefit from providing excellent customer service. What are some applications this service is commonly used in tandem with? It is commonly used in tandem with Content Management and Shopping Cart Systems. However, it can be also integrated into various applications What is this service generally used for? It is used as a chatting tool and a real time monitoring service for communication with customers Does this service offer multi-user capability (e.g. teams)? Depending on the pricing plan, ProvideSupport offers a one, three, or 10+ operators option. Does this service offer an API? No What platforms does this service support? ProvideSupport supports Windows, Mac, Linux, Android, iOS, and Web-based services. Does this service integrate with any other apps? It integrates with over 25 applications, including: Joomla, WordPress, Magento, OpenCart, Shopify, Drupal, Volusion, PrestaShop, 3dCart, Bigcommerce, etc.
Vendor Information Founded: - Based in: New York Employees: 11-50 Likes: Followers: 3.83k
Other Who uses Provide Support Startups SMEs Agencies Enterprises Desktop Platforms: Web App Windows Macintosh Mobile Platforms: iOS Android Languages: English, French, German, Spanish, Portuguese, Russian, Chinese, Japanese, Vietnamese, Arabic, Hebrew, Greek, Hungarian, Ukrainian, Thai, Turkish, Swedish, Slovenian, Slovak, Romanian, Polish, Norwegian, Icelandic, Lithuanian, Latvian, Korean, Catalan, Czech, Danish, Estonian, Persian, Bulgarian, Finnish, Georgian, Italian, Dutch, Indonesian Regional Restrictions: No restrictions.