Promys Enterprise PSA automates professional services and complete business process with CRM, quoting, procurement, invoicing, help desk, and customer tracking. It encompasses all these functions into one comprehensive automation solution, that is particularly suitable for midsize IT businesses.
The Promys help desk tool enables business owners to see client assets under a service deal or blanket agreements in form of tickets. Users can set up workflows, color coding and escalations and definite various ticket priorities. There is also a project management module, providing detailed profitability visibility, and budget analytics.
Except for service automation, Promys also provides customer self-service portal, resource scheduling, and integrations with frequently used business applications.
About HaloPSA
Everything an MSP needs – all in one place. HaloPSA is a flexible, configurable software that automates processes across your business.
Service Desk - Flexible, automation driven service desk functionality.
Contracts - Configurable contracts to fit exactly how you wish to bill customers.
Billing - Effectively and easy billing to automate invoices to customers.
CRM - Create, track and close new customers and gain transparency over existing accounts.
Stock - Connect your customers with goods in a new way that removes friction from procurement.
Billable Time Tracking - Accountable and automated time tracking that designed to simplify the billing process.
Projects - Plan, track and organise teams in a single place that drives work forwards.
Reports - Brilliantly configurable reporting that automates your understanding of key insights into your business.
Features
API
Billing/Invoicing
Budgeting
Data Export
Data Import
Expense Tracking
External Integrations
Forecasting
Inventory Tracking
Multi-User
Notifications
Project Management
Scheduling
Task Scheduling/Tracking
Time Management
Resource Management
Workflow Management
Features
API
Billing/Invoicing
Budgeting
Data Export
Data Import
Expense Tracking
External Integrations
Forecasting
Inventory Tracking
Multi-User
Notifications
Project Management
Scheduling
Task Scheduling/Tracking
Time Management
Resource Management
Workflow Management
Summary
CRM
Quoting
Help Desk
Dashboard Ticket Tracking
Project Task Schedule
Job Costing
Real-Time Costing Against Budget Information
Single Screen Visibility For Invoicing
Purchasing
Time & Expenses
Summary
No key features associated with this application.
Pricing
Standard License
$79.00
1 user(s) / month
Included in plan:
Subject to quantity discounts
Sales Force Automation & Quoting
Order Fulfillment
Project Management, Time & Expenses
Help Desk & Service Contracts
Role-Based Security
Accounting, RMM & other API’s
System Support & Training
24/7 Monitoring
128-bit Security
99.99% System Uptime
Solution Upgrades
Field Tech/Engineer License
$39.00
1 user(s) / month
Included in plan:
Time Sheets & Expense
Project & Service Call Assignments
FAQs
Does this service offer multi-user capability (e.g. teams)?
No.
Does this service offer an API?
Yes, Promys offers an API.
What platforms does this service support?
Promys is a web-based software.
Does this service integrate with any other apps?
It integrates with Acumatica Cloud ERP, Sage 50c, Microsoft Dynamics GP, Microsoft Outlook, Google Apps, Sage 50 Canada, LogicMonitor, QuickBooks, Continuum, SAP.
What is this service generally used for?
It is used for Professional Services Automation.
Does this service offer guides, tutorials and or customer support?
Support offered: Email Support, Phone Support.
Who are the main user groups of this service?
Main users of this Promys Enterprise are medium-sized IT, MSP, Audio Visual & Physical Security solution providers.
FAQs
No FAQs associated with this application.
Vendor Information
Founded:
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Based in:
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Employees:
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Likes:
Followers:
111
Vendor Information
Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
Other
Who uses Promys PSA
SMEs
Desktop Platforms:
Web App
Languages:
English
Regional Restrictions:
No restrictions.
Other
Who uses HaloPSA
Startups
SMEs
Agencies
Enterprises
Desktop Platforms:
Web App
Windows
Macintosh
Mobile Platforms:
iOS
Android
WinPhone
Blackberry
Languages:
English, Spanish, Czech, Danish, German, French, Italian, Portuguese, Polish, Swedish
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