Say goodbye to scattered sales data, forgotten follow-ups, and jumbled-up conversations. Organize your whole sales process in one place to save your time and sanity. We automate mind-numbingly repetitive tasks like sending emails and tracking calls, and open new ways for leads to come to you – so you can reclaim your day. Use dashboards and reports to never lose sight of the big picture and let your team zero in on success.
Start immediately with easy account setup and data import from spreadsheets or other CRM tools. Customize your pipeline to match your sales stages, then drag and drop deals to “won”. Our 24/7 live customer support always has your back, day or night.
Join more than 100,000 sales teams around the world that use the CRM rated #1 by TrustRadius in 2021. Start your free 14-day trial and get full access – no credit card needed.
About SugarCRM
SugarCRM is convenient tool for sales automation, marketing automation, account management and other customer relationship management (CRM) needs.
Sugar's functionality includes sales-force automation, marketing campaigns, customer support, collaboration, Mobile CRM, Social CRM and reporting.
A strong contender in the CRM market, the software is a viable option for organizations that require flexibility, ease of use, affordability, and choice in cloud providers.
Features
2-Factor Authentication
API
Calendar Management
Contact Management
Contact Sharing
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
Email Integration
External Integrations
File Sharing
File Transfer
Google Apps Integration
Lead Management
Lead Scoring
Marketing Automation
Multi-User
Notifications
Scheduling
Social-Media Integration
Task Scheduling/Tracking
Third-Party Plugins/Add-Ons
Call Tracking
Click-to-Dial
Sales Automation
Pipeline Management
Features
2-Factor Authentication
API
Calendar Management
Contact Management
Contact Sharing
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
Email Integration
External Integrations
File Sharing
File Transfer
Google Apps Integration
Lead Management
Lead Scoring
Marketing Automation
Multi-User
Notifications
Scheduling
Social-Media Integration
Task Scheduling/Tracking
Third-Party Plugins/Add-Ons
Call Tracking
Click-to-Dial
Sales Automation
Pipeline Management
Summary
Contact Histories: In the Contacts portion of the application, users are able to search for contacts by name or organization.
Timeline Views: Deals are arranged by their expected close dates, allowing salespeople to discover which activities they should be working on before deals get stale.
Sales Forecasting: Our Forecasting tool is akin to having a personal sales manager, except it can’t fire you if you don’t make your targets. It helps you to pick the right deals and activities to focus on, so you won’t experience nasty surprises at the end of the month.
Sales Pipelines:We’ve built our software around a proven sales pipeline management methodology. The primary view is the pipeline, a clear visual interface that prompts you to take action, remain organised and stay in control of a complex sales process.
Reporting Capabilities: With Pipedrive, salespeople track any number of metrics, including the number of calls made by individual team members and the number of pitches completed in a given period of time.
Summary
Email Integration
Marketing Automation
Sales Force Automation
Customer Support
Social CRM
Reporting
Pricing
Essentials
$14.00
1 user(s) / month
Included in plan:
Lead, deal, contact, calendar and pipeline management
Seamless data import and 400+ integrations
Advanced
$29.00
1 user(s) / month
Included in plan:
Full email sync with templates, open and click tracking and group emailing
Automations builder, including email sequences
Meeting, email and video call scheduling
Professional
$49.00
1 user(s) / month
Included in plan:
Streamlined lead routing and account access controls for teams
Document and contract management with e-signatures
Revenue forecasts and deeper reporting capabilities
Extra deal and field customization options
Power
$64.00
1 user(s) / month
Included in plan:
Project planning, tracking and delivery
Phone support and CRM implementation
Scalable control of account permissions and visibilities
Ideal for increasingly busy pipelines and complex team structures
Pipedrive integrates with over 300 third-party apps including Dropbox, Zapier, Google Apps and Google Drive. A Google Maps integration makes it easy for salespeople to see their customers on interactive maps.
What is this service generally used for?
As the first CRM designed by salespeople for salespeople, Pipedrive helps small and medium-sized businesses improve sales. Used by over 100,000 companies, Pipedrive fits the needs of salespeople, sales managers, business owners, designers, financial advisors, project managers, etc.
What are some applications this service is commonly used in tandem with?
Depending on the needs of your business, you may need different tools alongside your Pipedrive account to assist you in your day-to-day sales workflow. Pipedrive's ever-growing Marketplace offers apps to help you seamlessly sync your business data in one place, including Zapier, Microsoft Teams, Google Meets, Zoom Meetings, Slack, Mailchimp, PandaDoc, DocuSign, JustCall, Aircall, Asana, LinkPort and many more.
Does this service offer an API?
It offers REST API.
Who are the main user groups of this service?
Sales and marketing departments in small and medium-sized businesses.
What platforms does this service support?
Pipedrive works on both desktop and mobile devices, thanks to native iOS and Android applications.
Does this service offer guides, tutorials and or customer support?
On the Pipedrive Learn site, you can find CRM training videos to help you learn CRM management and sales skills. From in-depth sales, marketing and CRM courses to quick tutorials on specific CRM tools.
Furthermore, Pipedrive has a Knowledge Base, an official active community forum, FAQs, Online Support, Phone Support, as well as a community forum.
FAQs
Who are the main user groups of this service?
Main users of SugarCRM are small- and medium-sized businesses in any particular industry.
What is this service generally used for?
It is generally used for customer relationship management.
What platforms does this service support?
SugarCRM is a web-based application, with native mobile app for Android and iPhone.
What are some applications this service is commonly used in tandem with?
It is used in tandem with: LiveChat; ActiveCampaign; Synchroteam; eXo Platform; Vision Helpdesk; Freshdesk.
Does this service integrate with any other apps?
SugarCRM integrates with any third party systems people use, and can accommodate the new modules.
Does this service offer an API?
It offers an API
Does this service offer guides, tutorials and or customer support?
They offer documentation, training & help, and customer center.