Compare Intercom vs LiveChat

Intercom 2116 Customer Chat	LiveChat 735 Customer Chat
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Crozscore 90% what is this? User Happiness: 88% Press Buzz: 59% User Trend: interest rising	Crozscore 91% what is this? User Happiness: 90% Press Buzz: 57% User Trend: interest rising
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About Intercom Intercom makes customer communication simple. More than 4,000 web and mobile businesses use Intercom to see and talk to their customers. They send targeted email and in-app messages, triggered by time or behavior. Intercom shows you who is using your product and makes it easy to personally communicate with them through targeted, behavior-driven email and in-app messages.	About LiveChat LiveChat is an online chat solution that allows customer service agents to contact customers directly on their website. In addition to its popular live chat feature, which enables service agents to communicate with leads on their websites in real-time. LiveChat also includes features such as tags, file-sharing, reports, feedback statistics, and eCommerce capabilities for measuring the impact chat has on online sales.
Features API Batch Permissions & Access Chat Contact Management Customer Management Dashboard Data Export Data Import Email Integration External Integrations Google Apps Integration Lead Management Lead Scoring Marketing Automation Multi-User Notifications Click-to-Dial	Features API Batch Permissions & Access Chat Contact Management Customer Management Dashboard Data Export Data Import Email Integration External Integrations Google Apps Integration Lead Management Lead Scoring Marketing Automation Multi-User Notifications Click-to-Dial
Summary Audience segmentation Real-time performance monitoring Intercom app for iOS Message tagging & team assigning Customer user profiles Personalized reply templates	Summary Customization: Fine-tuning of the look and developing user's brand awareness. File-sharing: Sharing files with website visitors over chat. Reports: Data gathered by LiveChat is available in easy to read statistics and graphs. Chats: Enables quick respond to user's customers and handling several chats at once using the chat improvements.
	Pricing Starting from: $20.00/month Credit card required: N/A LiveChat is offered as SaaS, and comes with a 14-day free trial. There are 4 plans to choose from: Starter - $20/agent/month Team - $41/agent/month Business - $59/agent/month Enterprise - Contact us
FAQs No FAQs associated with this application.	FAQs What are some applications this service is commonly used in tandem with? It is most commonly used in tandem with: Facebook, Salesforce, Mailchimp, Desk.com, Zendesk, and Google Analytics. Does this service offer guides, tutorials and or customer support? Support is provided 24/7/365 via live chat, email, phone, knowledge base. Who are the main user groups of this service? Sales and support teams in industries of all sizes. What platforms does this service support? LiveChat is available for web browsers, dedicated applications for Windows, Mac OS X and mobile devices running iOS and Android. Does this service offer an API? LiveChat is available for custom integrations over REST-based API. Does this service integrate with any other apps? It integrates with many services, like: Magento, Shopify, BigCommerce, Desk.com, Mailchimp, Salesforce, Facebook, Dropbox, and Zapier. There are more than 60+ integrations available. What is this service generally used for? LiveChat is generally used as a real-time chat tool for customer services and online sales.
Vendor Information Founded: 2011 Based in: San Francisco Employees: 51-200 Likes: Followers: 42.4k	Vendor Information Founded: - Based in: Wroclaw Employees: - Likes: Followers: 19.6k
Other Who uses Intercom Startups SMEs Agencies Desktop Platforms: Web App Mobile Platforms: iOS Android Languages: Arabic, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Mongolian, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Slovenian, Spanish, Swedish, Turkish, Vietnamese Regional Restrictions: No restrictions.	Other Who uses LiveChat Personal Freelance Startups SMEs Agencies Enterprises Desktop Platforms: Web App Windows Macintosh Mobile Platforms: iOS Android Languages: Armenian, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hungarian, Icelandic, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese Regional Restrictions: No restrictions.