About Highrise
Highrise lets its users manage their company’s leads, customers and clients, business proposals, and tasks all from a web-based interface. A variety of plans for companies of all sizes are available, with varying amounts of users, contacts, and storage.
It uses a concept called a 'dropbox'. Each user has a dropbox email address in their Highrise account. They can copy or blind copy this address on all email correspondence and Highrise will attach it to the right contact.
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About Agile CRM
Agile centralizes real-time customer data, making it readily accessible and actionable across all teams. Additionally, Agile offers integrations with over 40 leading third-party applications such as Microsoft Office 365, Google G-Suite, RingCentral, Intuit QuickBooks, and more. It is created by the ClickDesk team (the most sought-after live chat product), Agile CRM which launched in late 2013 in Sunnyvale, CA to manage customer journeys. The company also maintains offices in India and the Philippines.
Key Features:
Sales
Agile CRM's sales automation software creates new tasks automatically for your team. Put your appointment calendar online and automate everything from telephony to follow-up emails. Reach a dramatically higher ROI with complete contact views, deal tracks, lead scoring, real-time alerts, and deep analytics. The contact timeline in the Sales Automation CRM provides all the necessary information about customer’s journey.
Marketing
Market like the most successful companies in the world with Agile CRM's marketing automation software. Build automated marketing campaigns in minutes and start capturing more leads today! Features include web popups, email newsletters, autoresponders and automatically personalized campaigns across mobile and social media channels. Score leads and segment contacts automatically based on email opens, link clicks, web browsing activity, custom tags and more.
Service
Agile CRM enables businesses to provide customer experience that’s more personalized and productive. This offers a way for companies to walk a few steps closer to understand customers and help them at crucial junctures of the customer lifecycle. With a wide array of features such as groups, views, SLAs, workflows, canned responses, reports, recommendations and integrations, small and medium businesses can ramp up their customer service. This puts support at your fingertips and forms an integral part of the customer journey. So, automate your service management and support functions with efficient Helpdesk Software.
Integrations
Agile CRM integrates seamlessly with leading third-party service providers, websites, and apps. Integrate your email, social, billing and support apps for complete customer data and smarter selling. Want to make, record and automate calls from the CRM? Our advanced telephony integration is the best in the industry! Benefit from a range of Agile CRM integrations.
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About EngageBay
EngageBay is a simple, affordable, integrated, all-in-one marketing, sales & service automation platform with free CRM, built to grow small businesses and startups.
EngageBay's Email Marketing platform helps you grow your business with intelligent, powerful email marketing. The Marketing Automation suite helps you save time, nurture your audience and automate routine, manual tasks.
With free CRM and Sales Automation, you can organize all your email contacts, track deals, and the sales pipeline to grow your sales. Further, you can build meaningful customer relationships that stay for life.
And finally, with the Live Chat & Helpdesk features, provide real-time assistance to convert visitors to happy customers. Track, prioritize and solve customer support tickets in minutes.
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FAQs
Does this service offer multi-user capability (e.g. teams)?
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Users can @mention team members, assign tasks, etc. There's also a Highrise integration with Slack...
What platforms does this service support?
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It is possible to access Highrise with Internet Explorer, Firefox, Safari and Chrome. Users can access Highrise from a mobile device via native iPhone and Android apps or web browser.
Who are the main user groups of this service?
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Main users of Highrise are small and medium-sized business owners.
What is this service generally used for?
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It is used as a contact management platform.
What are some applications this service is commonly used in tandem with?
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Users of Highrise can import their contacts into Mailchimp, add invoices from FreshBooks, automatically enter data with Wufoo forms, and more.
Does this service integrate with any other apps?
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Highrise with integrates with many useful applications to access user's contacts on the go, collect leads, send marketing messages, analyze their sales, and more.
Does this service offer guides, tutorials and or customer support?
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They offer online support and video tutorial.
Does this service offer an API?
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It offers integration with many 3rd party tools via API.
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FAQs
Does this service offer multi-user capability (e.g. teams)?
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Agile CRM offers service for multiple users (Free up to 10 users).
What is this service generally used for?
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It's a integrated sales, marketing, and service suite that automates lead generation, nurturing, conversion, and support for growing businesses.
Does this service offer guides, tutorials and or customer support?
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Agile CRM offer free onboarding for its customers.
Does this service offer an API?
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Yes, this service offers it's own inbuilt API.
Does this service integrate with any other apps?
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Agile CRM integrates seamlessly with leading third-party service providers, websites, and apps.
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FAQs
What is this service generally used for?
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EngageBay offers a full 360 degree feature set including email marketing campaigns, customizable web forms, a powerful landing page builder, marketing automation, email sequences, social media monitoring, a powerful content management system, helpdesk ticketing, macros, and more.
What are some applications this service is commonly used in tandem with?
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NA
Who are the main user groups of this service?
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B2B, SMB, Solopreneurs
Does this service offer guides, tutorials and or customer support?
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Yes
What platforms does this service support?
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Windows and iOS.
Does this service integrate with any other apps?
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Integrates with many apps
Does this service offer multi-user capability (e.g. teams)?
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Yes.
Does this service offer an API?
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Yes
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