Compare HelpCrunch vs LiveChat

HelpCrunch 167 Customer Chat	LiveChat 735 Customer Chat
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Crozscore 92% what is this? User Happiness: 94% Press Buzz: 50% User Trend: interest falling	Crozscore 91% what is this? User Happiness: 90% Press Buzz: 57% User Trend: interest rising
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About HelpCrunch HelpCrunch is a top-rated customer communication platform for your Support, Marketing & Sales. Increase conversions and sales, improve support, and grow faster with HelpCrunch. Features: - Live Chat - Auto Messages - Email Marketing - Help Desk - Knowledge Base - Popups - Mobile apps Try HelpCrunch for free for 14 days.	About LiveChat LiveChat is an online chat solution that allows customer service agents to contact customers directly on their website. In addition to its popular live chat feature, which enables service agents to communicate with leads on their websites in real-time. LiveChat also includes features such as tags, file-sharing, reports, feedback statistics, and eCommerce capabilities for measuring the impact chat has on online sales.
Features API Batch Permissions & Access Chat Contact Management Customer Management Dashboard Data Export Data Import Email Integration External Integrations Google Apps Integration Lead Management Lead Scoring Marketing Automation Multi-User Notifications Click-to-Dial	Features API Batch Permissions & Access Chat Contact Management Customer Management Dashboard Data Export Data Import Email Integration External Integrations Google Apps Integration Lead Management Lead Scoring Marketing Automation Multi-User Notifications Click-to-Dial
Summary In-app messaging Auto messages Multi-channel messaging Pre-chat and offline forms Email marketing automation Email conversion tracking in real-time Ticketing and helpdesk Live Chat Knowledge Base	Summary Customization: Fine-tuning of the look and developing user's brand awareness. File-sharing: Sharing files with website visitors over chat. Reports: Data gathered by LiveChat is available in easy to read statistics and graphs. Chats: Enables quick respond to user's customers and handling several chats at once using the chat improvements.
Pricing Standard - Live chat $15.00 1 user(s) / month Included in plan: 3 chat auto messages Full chat customization 1 Domain or app Personal onboarding assistant Premium - Live chat $25.00 1 user(s) / month Included in plan: Unlimited chat auto messages Advanced chat customization Chat widget unbranding Up to 3 domains or apps Personal onboarding assistant Standard - Live chat&Emails $29.00 1 user(s) / month Included in plan: 3 chat auto messages Full chat customization Up to 5,000 emails 1 domain or app Personal onboarding assistant Premium - Live chat&Emails $49.00 1 user(s) / month Included in plan: Unlimited chat auto messages Advanced chat customization Chat widget unbranding Unlimited email auto messages Up to 10,000 emails Up to 3 domains or apps Personal onboarding assistant	Pricing Starting from: $20.00/month Credit card required: N/A LiveChat is offered as SaaS, and comes with a 14-day free trial. There are 4 plans to choose from: Starter - $20/agent/month Team - $41/agent/month Business - $59/agent/month Enterprise - Contact us
FAQs What are some applications this service is commonly used in tandem with? Slack, Wordpress, and Magento. What platforms does this service support? HelpCrunch is a web-based tool. Also, it provides native iOS and Android apps. Does this service offer an API? Integrate your product with HelpCrunch via our JavaScript and REST API, iOS or Android SDKs. This will let you track your custom events, trigger messages based on your business-specific criteria, automatically switch the chat widget into your visitor’s language, and launch highly tailored marketing campaigns, etc. Does this service offer guides, tutorials and or customer support? Being a customer support tool, we try to provide an exceptional customer service to our clients. You get a Free personal onboarding assistant on all pricing plans so that you can set up and get HelpCrunch to work on your website/app asap and do its magic. What is this service generally used for? HelpCrunch is used by teams for: Acquiring visitors with live chat auto messages Converting visitors to leads and customers with live chat messages and emails Improving retention with emails Helping customers with in-app messages and email marketing Increasing customer satisfaction with all-in-one toolset Does this service offer multi-user capability (e.g. teams)? Teams are called 'organizations' in HelpCrunch. You can invite as many customer support agents to your organization as you want. Does this service integrate with any other apps? Slack, Wordpress, and Magento. Who are the main user groups of this service? HelpCrunch is designed for customer support, sales, and marketing teams to help acquire and convert more leads, as well as support customers better. It's a perfect tool for: SaaS E-commerce Any other type of online business.	FAQs What are some applications this service is commonly used in tandem with? It is most commonly used in tandem with: Facebook, Salesforce, Mailchimp, Desk.com, Zendesk, and Google Analytics. Does this service offer guides, tutorials and or customer support? Support is provided 24/7/365 via live chat, email, phone, knowledge base. Who are the main user groups of this service? Sales and support teams in industries of all sizes. What platforms does this service support? LiveChat is available for web browsers, dedicated applications for Windows, Mac OS X and mobile devices running iOS and Android. Does this service offer an API? LiveChat is available for custom integrations over REST-based API. Does this service integrate with any other apps? It integrates with many services, like: Magento, Shopify, BigCommerce, Desk.com, Mailchimp, Salesforce, Facebook, Dropbox, and Zapier. There are more than 60+ integrations available. What is this service generally used for? LiveChat is generally used as a real-time chat tool for customer services and online sales.
Vendor Information Founded: - Based in: - Employees: - Likes: Followers: 324	Vendor Information Founded: - Based in: Wroclaw Employees: - Likes: Followers: 19.6k
Other Who uses HelpCrunch Personal Freelance Startups SMEs Agencies Enterprises Desktop Platforms: Web App Mobile Platforms: iOS Android Languages: English Regional Restrictions: No restrictions.	Other Who uses LiveChat Personal Freelance Startups SMEs Agencies Enterprises Desktop Platforms: Web App Windows Macintosh Mobile Platforms: iOS Android Languages: Armenian, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hungarian, Icelandic, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese Regional Restrictions: No restrictions.