Compare HelpCrunch vs Intercom

HelpCrunch 167 Customer Chat	Intercom 2116 Customer Chat
View Listing	View Listing
Crozscore 92% what is this? User Happiness: 94% Press Buzz: 50% User Trend: interest falling	Crozscore 90% what is this? User Happiness: 88% Press Buzz: 59% User Trend: interest rising
view 4 more	view 2 more
About HelpCrunch HelpCrunch is a top-rated customer communication platform for your Support, Marketing & Sales. Increase conversions and sales, improve support, and grow faster with HelpCrunch. Features: - Live Chat - Auto Messages - Email Marketing - Help Desk - Knowledge Base - Popups - Mobile apps Try HelpCrunch for free for 14 days.	About Intercom Intercom makes customer communication simple. More than 4,000 web and mobile businesses use Intercom to see and talk to their customers. They send targeted email and in-app messages, triggered by time or behavior. Intercom shows you who is using your product and makes it easy to personally communicate with them through targeted, behavior-driven email and in-app messages.
Features API Batch Permissions & Access Chat Contact Management Customer Management Dashboard Data Export Data Import Email Integration External Integrations Google Apps Integration Lead Management Lead Scoring Marketing Automation Multi-User Notifications Click-to-Dial	Features API Batch Permissions & Access Chat Contact Management Customer Management Dashboard Data Export Data Import Email Integration External Integrations Google Apps Integration Lead Management Lead Scoring Marketing Automation Multi-User Notifications Click-to-Dial
Summary In-app messaging Auto messages Multi-channel messaging Pre-chat and offline forms Email marketing automation Email conversion tracking in real-time Ticketing and helpdesk Live Chat Knowledge Base	Summary Audience segmentation Real-time performance monitoring Intercom app for iOS Message tagging & team assigning Customer user profiles Personalized reply templates
Pricing Standard - Live chat $15.00 1 user(s) / month Included in plan: 3 chat auto messages Full chat customization 1 Domain or app Personal onboarding assistant Premium - Live chat $25.00 1 user(s) / month Included in plan: Unlimited chat auto messages Advanced chat customization Chat widget unbranding Up to 3 domains or apps Personal onboarding assistant Standard - Live chat&Emails $29.00 1 user(s) / month Included in plan: 3 chat auto messages Full chat customization Up to 5,000 emails 1 domain or app Personal onboarding assistant Premium - Live chat&Emails $49.00 1 user(s) / month Included in plan: Unlimited chat auto messages Advanced chat customization Chat widget unbranding Unlimited email auto messages Up to 10,000 emails Up to 3 domains or apps Personal onboarding assistant
FAQs What are some applications this service is commonly used in tandem with? Slack, Wordpress, and Magento. What platforms does this service support? HelpCrunch is a web-based tool. Also, it provides native iOS and Android apps. Does this service offer an API? Integrate your product with HelpCrunch via our JavaScript and REST API, iOS or Android SDKs. This will let you track your custom events, trigger messages based on your business-specific criteria, automatically switch the chat widget into your visitor’s language, and launch highly tailored marketing campaigns, etc. Does this service offer guides, tutorials and or customer support? Being a customer support tool, we try to provide an exceptional customer service to our clients. You get a Free personal onboarding assistant on all pricing plans so that you can set up and get HelpCrunch to work on your website/app asap and do its magic. What is this service generally used for? HelpCrunch is used by teams for: Acquiring visitors with live chat auto messages Converting visitors to leads and customers with live chat messages and emails Improving retention with emails Helping customers with in-app messages and email marketing Increasing customer satisfaction with all-in-one toolset Does this service offer multi-user capability (e.g. teams)? Teams are called 'organizations' in HelpCrunch. You can invite as many customer support agents to your organization as you want. Does this service integrate with any other apps? Slack, Wordpress, and Magento. Who are the main user groups of this service? HelpCrunch is designed for customer support, sales, and marketing teams to help acquire and convert more leads, as well as support customers better. It's a perfect tool for: SaaS E-commerce Any other type of online business.	FAQs No FAQs associated with this application.
Vendor Information Founded: - Based in: - Employees: - Likes: Followers: 324	Vendor Information Founded: 2011 Based in: San Francisco Employees: 51-200 Likes: Followers: 42.4k
Other Who uses HelpCrunch Personal Freelance Startups SMEs Agencies Enterprises Desktop Platforms: Web App Mobile Platforms: iOS Android Languages: English Regional Restrictions: No restrictions.	Other Who uses Intercom Startups SMEs Agencies Desktop Platforms: Web App Mobile Platforms: iOS Android Languages: Arabic, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Mongolian, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Slovenian, Spanish, Swedish, Turkish, Vietnamese Regional Restrictions: No restrictions.