Compare Five9 vs Linkcards vs Talkdesk

Five9 418 Contact Center Management	Linkcards 2 Contact Center Management	Talkdesk 2439 Contact Center Management
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Crozscore 86% what is this? User Happiness: 81% Press Buzz: 50% User Trend: interest rising	Crozscore 63% what is this? User Happiness: 60% Press Buzz: 25% User Trend: interest falling	Crozscore 89% what is this? User Happiness: 89% Press Buzz: 50% User Trend: interest falling
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About Five9 Five9 is a contact center solution that helps users control inbound, outbound, blended or multi-channel contact centers. It significantly improves agent effectiveness whether they use the phone, web, chat, email, mobile or social platforms. The bottom line of using this solution is better customer service and call center performance, resulting in the increase in sales. Five9 includes workforce optimization features an integrated call recording, agent scripting, and effectiveness monitoring. Additionally, it can be easily adjusted to specific needs of a particular call center. Other functions of this Cloud Call Center Software is Intelligent Call Routing, Auto Dialer Mode, CRM Integration, Workforce Management, Omnichannel Solutions, Reporting, and Analytics. Five9 is able to integrate with hundreds of third-party applications.	About Linkcards Linkcards - An Instant networking platform for professionals which allows to share digital business cards with anyone and anywhere and connect on any social media platform with a click. Linkcards allows to share basic contact details along with social media profile with anyone and on any platform such as LinkedIn or Twitter. Linkcards helps to scan paper business cards and stores the scanned information in the digital wallet of the app. Create profile and connect anytime with your personal contacts from any device. Admin dashboard for managing teams, securing 100% leads generated by teams, sharing leads easily among teams and monitoring card shares. Linkcards analytics helps with sales conversions and in employee appraisals.	About Talkdesk Talkdesk Enterprise Cloud Contact Centre empowers companies to make customer experience their competitive advantage. With enterprise-class performance and consumer-like ease of use, Talkdesk easily adapts to the evolving needs of sales and support teams and their end-customers, resulting in increased customer satisfaction, productivity and cost savings. Over 1,400 innovative enterprises around the world, including Discovery Education and Peloton, rely on Talkdesk to power their customer interactions.
Features API Batch Permissions & Access Calendar Management Chat Contact Management Contact Sharing Customer Management Dashboard Data Export Data Import Data Visualization Email Integration External Integrations Google Apps Integration Lead Management Lead Scoring Marketing Automation Multi-User Notifications Scheduling Supplier Management Custom Data Forms Call Tracking Call Disposition Softphone Click-to-Dial SAP Integration	Features API Batch Permissions & Access Calendar Management Chat Contact Management Contact Sharing Customer Management Dashboard Data Export Data Import Data Visualization Email Integration External Integrations Google Apps Integration Lead Management Lead Scoring Marketing Automation Multi-User Notifications Scheduling Supplier Management Custom Data Forms Call Tracking Call Disposition Softphone Click-to-Dial SAP Integration	Features API Batch Permissions & Access Calendar Management Chat Contact Management Contact Sharing Customer Management Dashboard Data Export Data Import Data Visualization Email Integration External Integrations Google Apps Integration Lead Management Lead Scoring Marketing Automation Multi-User Notifications Scheduling Supplier Management Custom Data Forms Call Tracking Call Disposition Softphone Click-to-Dial SAP Integration
Summary CTI & Screen Pop Power Dialer IVR (Interactive Voice Response) Progressive Dialer ACD (Automatic Call Distributor) Preview Dialer Skills-Based Routing Web Callback Queue Callback Campaign & List Management	Summary No key features associated with this application.	Summary No key features associated with this application.
	Pricing enterprise model - SME $2.00 1 user(s) / month Included in plan: team management lead management and backup lead sharing monitoring contact sharing generating sales analytics Enterprise model - Large enterprise unlimited user(s) / year Included in plan: lead management lead sharing monitoring contact sharing sales analytics
FAQs Does this service offer multi-user capability (e.g. teams)? No. Does this service integrate with any other apps? Integrations: Salesforce Sales Cloud, Microsoft Dynamics CRM, Zendesk, Zoho CRM, Skype for Business, Freshdesk, Velocify, Grow.com, SugarCRM, Logicbox, Salesforce Service Cloud, NetSuite, Bitium, Oracle Service Cloud, Invoca, Calabrio Call Recording Reviews, EducationFolder, PlayVox. Does this service offer guides, tutorials and or customer support? Support: Knowledge Base, Online Support, Phone Support, Webinars, Email Support. What is this service generally used for? This service is used as a Contact Center Management software. Who are the main user groups of this service? Main users of Five9 are call centers in SMEs and large enterprises. What are some applications this service is commonly used in tandem with? It is commonly used in tandem with CRM applications. Does this service offer an API? Yes, it offers API. What platforms does this service support? This is a web-based software.	FAQs Does this service offer an API? Yes. Linkcards API are provided to Large enterprises on demand. What platforms does this service support? Android and IOS. Who are the main user groups of this service? Large enterprise - Financial institutes, insurance sector, Banking sector, IT and telecom sector, freelancers and sales professionals. Does this service offer guides, tutorials and or customer support? Yes, there is a personal backend support and guidance for the 1st time users. What are some applications this service is commonly used in tandem with? CRm software such as Salesforce, employee management software. Does this service offer multi-user capability (e.g. teams)? Yes. enterprise model has an Admin dashboard which allows to manage teams and monitor performance from central dashboard. Does this service integrate with any other apps? No, currently it runs independently. What is this service generally used for? Sharing Business cards, scanning paper business cards and lead management.	FAQs No FAQs associated with this application.
Vendor Information Founded: - Based in: San Ramon Employees: 501-1000 Likes: Followers: 14.3k	Vendor Information Founded: - Based in: - Employees: - Likes: Followers: 188	Vendor Information Founded: - Based in: - Employees: - Likes: Followers: 7.3k
Other Who uses Five9 SMEs Enterprises Desktop Platforms: Web App Mobile Platforms: iOS Languages: English, Spanish, German Regional Restrictions: No restrictions.	Other Who uses Linkcards Enterprises Mobile Platforms: iOS Android Languages: English Regional Restrictions: No restrictions.	Other Who uses Talkdesk Startups SMEs Agencies Enterprises Languages: English Regional Restrictions: No restrictions.