Creatio is the leading vendor of one platform to automate industry workflows and CRM with no code and maximum degree of freedom. Creatio offering includes a no-code platform (Studio Creatio), CRM applications (Marketing, Sales and Service), industry workflows for 20 verticals and marketplace add-ons.
*Marketing Creatio *- a ready-to-use platform to automate marketing campaigns and lead management workflows with no-code and maximum degree of freedom.
Sales Creatio - an end-to-end platform to automate sales processes of any type with no-code and maximum degree of freedom.
Service Creatio - an omnichannel platform to automate customer service workflows of any complexity with no-code and maximum degree of freedom.
Studio Creatio - a no-code platform to automate workflows and build applications with maximum degree of freedom.
Creatio products can be deployed as a single CRM bundle or as standalone solutions to fit your company’s exact needs.
Millions of workflows are launched on our platform daily in 100 countries by thousands of clients. Creatio has been widely recognized by key industry analysts (such as Gartner, Forrester, Nucleus, etc.), receiving multiple awards.
About Kommo
Kommo is a multifunctional CRM that excels at taking the conversation with your customers to the next level. With messengers, the connection is personal. We support all major messenger platforms. Create your own chatbots with our code-free chatbot builder, and make sure your business is online 24/7, at any capacity. Plus managers love us for our analytics, reporting and automation capabilities
Treat your sales team to a vast array of useful tools to work with your leads. Lead generation is simple with our easy to use integrations and web forms. Chat, call and email your prospects straight from the CRM. All events are stored in the lead card, including call recordings, tasks and chat messages. No data is lost or forgotten. Perfect messenger-based sales solution for entrepreneurs, small and medium businesses.
With workflow automation, you can ensure your sales team doesn’t waste time on repetitive tasks. Manage leads, assign tasks, run email campaigns and much more without lifting a finger. Our in-depth analytics provide a full overview of your sales process. You can even manage the CRM on the go, with our mobile app available both on iOS and Android.
We’ve made the setup process as seamless as possible. Connecting your email address and importing your customer database takes mere moments. Integrate with a myriad of different services free of charge, and build a powerful sales stack. We offer our clients free onboarding and setup assistance, as well as multichannel support during business hours.
Features
2-Factor Authentication
API
Calendar Management
Contact Management
Contact Sharing
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
Email Integration
External Integrations
File Sharing
File Transfer
Google Apps Integration
Lead Management
Lead Scoring
Marketing Automation
Multi-User
Notifications
Scheduling
Social-Media Integration
Task Scheduling/Tracking
Third-Party Plugins/Add-Ons
Call Tracking
Click-to-Dial
Sales Automation
Pipeline Management
Features
2-Factor Authentication
API
Calendar Management
Contact Management
Contact Sharing
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
Email Integration
External Integrations
File Sharing
File Transfer
Google Apps Integration
Lead Management
Lead Scoring
Marketing Automation
Multi-User
Notifications
Scheduling
Social-Media Integration
Task Scheduling/Tracking
Third-Party Plugins/Add-Ons
Call Tracking
Click-to-Dial
Sales Automation
Pipeline Management
Summary
360° Customer View
Business Process Management
Unlimited no-code customization
End-to-end workflow automation
Real-time analytics and reporting
Industry workflows for 20+ verticals
Omnichannel communications
Orders and invoices
Collaboration and activity management
Analytics and visualisation
Summary
Enterprise-level sales tools for small businesses
Automate your entire pipeline - lead grabbing, nurture, and follow up
Built-in 1-click calling, 2-way email sync & chat without leaving the interface
Automatic lead grabbing from webform, email, chat, Facebook, business cards & more
Powerful search/filter (even search custom fields) & ability to save custom search
Task management ensures you never forget to follow-up with leads
Full-featured mobile CRM with business card scanner
Multiple, customizable sales pipelines + a pipeline for recurring purchases
Creatio products can be purchased separately for automation Sales, Service or Marketing workflows or as a unified CRM solution to automate customer-facing and industry workflows with no-code. Creatio also provides solutions for 20+ specific verticals to automate industry workflows of any complexity and scale.
What are some applications this service is commonly used in tandem with?
Integration:
Twitter
Facebook
Google Contacts and Calendar
LDAP
IMAP
MS Exchange
OpenStreetMap
MailChimp / Mandrill
Asterisk
Avaya Experience Platform
Brandwatch
Google Maps
Meta for Business
MS Outlook
SmartCloud Connect
Microsoft Office Applications
Pentaho
Tableau
PBX integration and cloud telephony services etc.
Does this service offer an API?
Creatio provides extensive integration capabilities (.Net tools, REST, SOAP, OData, open API), advanced identity and access management, and flexible organization structure management, all of which ensure swift integration of Creatio into the software ecosystem of any company.
Does this service integrate with any other apps?
Creatio integrates with most common apps, incl.:
Twitter
Facebook
Google Contacts and Calendar
LDAP
IMAP
MS Exchange
OpenStreetMap
MailChimp / Mandrill
Asterisk
Avaya Experience Platform
Brandwatch
Google Maps
Meta for Business
MS Outlook
SmartCloud Connect
Microsoft Office Applications
Pentaho
Tableau
PBX integration and cloud telephony services etc.
Who are the main user groups of this service?
Enterprises
Mid-size companies
Small companies
Does this service offer guides, tutorials and or customer support?
Support:
Phone support
Knowledge base
Customer success management
Academy
Community
ITIL/ITSM
Does this service offer multi-user capability (e.g. teams)?
Software offers multi-user capability.
What platforms does this service support?
Platforms: Android, iOS, Mac, Windows, Web-based.
FAQs
Who are the main user groups of this service?
Kommo users are sales teams who want to eliminate manual CRM entry, boost lead nurturing and increase conversions. In general, they come from small and growing businesses from across different industries—from dentist offices to wholesalers.
Does this service offer multi-user capability (e.g. teams)?
Yes, Kommo is better when the whole team is using it! Users can also be grouped into teams and branches to make communication, task assignment, and permissions easy to manage.
What is this service generally used for?
Kommo is a messenger-based sales solution that is perfect for:
Automatically grabbing leads from all your lead gen sources (webform, email, chat, Facebook lead ads & more)
Seeing your whole sales process laid out in front of you, with all the leads & their task status visible
Engaging with your leads and customers in a most convenient manner with messengers
Managing relationships with leads and contacts as they move toward sale
Always keeping on task with to-do management and alerts
Automating lead nurture and follow-up to prevent churn and boost conversions, while also saving time
Does this service offer guides, tutorials and or customer support?
Live demos
Online & phone support
Youtube channel
Blog
Getting started guides
Knowledge base
view 2 more
view 5 more
