Compare CRM Creatio vs Act!

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About CRM Creatio

Creatio is the leading vendor of one platform to automate industry workflows and CRM with no code and maximum degree of freedom. Creatio offering includes a no-code platform (Studio Creatio), CRM applications (Marketing, Sales and Service), industry workflows for 20 verticals and marketplace add-ons.

  • *Marketing Creatio *- a ready-to-use platform to automate marketing campaigns and lead management workflows with no-code and maximum degree of freedom.
  • Sales Creatio - an end-to-end platform to automate sales processes of any type with no-code and maximum degree of freedom.
  • Service Creatio - an omnichannel platform to automate customer service workflows of any complexity with no-code and maximum degree of freedom.
  • Studio Creatio - a no-code platform to automate workflows and build applications with maximum degree of freedom. Creatio products can be deployed as a single CRM bundle or as standalone solutions to fit your company’s exact needs.

Millions of workflows are launched on our platform daily in 100 countries by thousands of clients. Creatio has been widely recognized by key industry analysts (such as Gartner, Forrester, Nucleus, etc.), receiving multiple awards.

About Act!

Act! provides small and midsized enterprises with contact management and marketing automation solution. Users no longer need spreadsheets or document files to take notes, manage clients, control customer database, and track cooperation.

Customer relations have the essential impact on sales results, and now business owners can control the whole process form one customizable interface. Act! provides them with a complete solution to lead data and pending opportunities.

This service also offers follow-up actions, scheduling, emailing functions, and smart contact lists. Sales managers can follow and align execution and pipeline efficiency with comprehensive dashboard and reports.

The Marketing Automation allows to segment contacts, create and send targeted email campaigns, and prioritize hot leads.

Features

  • 2-Factor Authentication
  • API
  • Calendar Management
  • Contact Management
  • Contact Sharing
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • Google Apps Integration
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Scheduling
  • Social-Media Integration
  • Task Scheduling/Tracking
  • Third-Party Plugins/Add-Ons
  • Call Tracking
  • Click-to-Dial
  • Sales Automation
  • Pipeline Management

Features

  • 2-Factor Authentication
  • API
  • Calendar Management
  • Contact Management
  • Contact Sharing
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • Google Apps Integration
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Scheduling
  • Social-Media Integration
  • Task Scheduling/Tracking
  • Third-Party Plugins/Add-Ons
  • Call Tracking
  • Click-to-Dial
  • Sales Automation
  • Pipeline Management

Summary

  • 360° Customer View

  • Business Process Management

  • Unlimited no-code customization

  • End-to-end workflow automation

  • Real-time analytics and reporting

  • Industry workflows for 20+ verticals

  • Omnichannel communications

  • Orders and invoices

  • Collaboration and activity management

  • Analytics and visualisation

Summary

  • Opportunity Management

  • Contact and Activity Management

  • Sales and Opportunity Tracking

  • Email Marketing

  • Integration and Automation

Pricing

Enterprise

$55.00
1 user(s) / month
Included in plan:
  • Enable full-scale automation for corporate and enterprise needs
  • Custom branding for UI
  • Offline mode for mobile apps
  • Defined number of instances and storage

Growth

$25.00
1 user(s) / month
Included in plan:
  • Provide automation to SMB clients
  • No-code user interface designer
  • Customization via scripts

Unlimited

$85.00
1 user(s) / month
Included in plan:
  • Deliver limitless automation for advanced enterprise scenarios
  • Advanced support for on-site installation
  • Access to unlimited training and certifications
  • Unlimited storage

Pricing

Act! Growth Suite Professional

$79.00
1 user(s) / month
Included in plan:
  • Full-featured CRM
  • Essential Marketing Automation with 10,000 emails/mo
  • Standard Support

Act! Growth Suite Premium

$199.00
1 user(s) / month
Included in plan:
  • Full-featured CRM
  • Complete Marketing Automation with 50,000 emails/mo
  • Time-saving Premier Support

Act! Growth Suite Ultimate

$399.00
1 user(s) / month
Included in plan:
  • Full Feature CRM
  • Advanced Marketing Automation with 100,000 emails/mo
  • VIP Ultimate Support

Act! CRM

$35.00
1 user(s) / month
Included in plan:
  • Full Feature CRM

FAQs

    What is this service generally used for?
  • Creatio products can be purchased separately for automation Sales, Service or Marketing workflows or as a unified CRM solution to automate customer-facing and industry workflows with no-code. Creatio also provides solutions for 20+ specific verticals to automate industry workflows of any complexity and scale.

  • What are some applications this service is commonly used in tandem with?
  • Integration:

    • Twitter
    • Facebook
    • Google Contacts and Calendar
    • LDAP
    • IMAP
    • MS Exchange
    • OpenStreetMap
    • MailChimp / Mandrill
    • Asterisk
    • Avaya Experience Platform
    • Brandwatch
    • Google Maps
    • Meta for Business
    • MS Outlook
    • SmartCloud Connect
    • Microsoft Office Applications
    • Pentaho
    • Tableau
    • PBX integration and cloud telephony services etc.
  • Does this service offer an API?
  • Creatio provides extensive integration capabilities (.Net tools, REST, SOAP, OData, open API), advanced identity and access management, and flexible organization structure management, all of which ensure swift integration of Creatio into the software ecosystem of any company.

  • Does this service integrate with any other apps?
  • Creatio integrates with most common apps, incl.:

    • Twitter
    • Facebook
    • Google Contacts and Calendar
    • LDAP
    • IMAP
    • MS Exchange
    • OpenStreetMap
    • MailChimp / Mandrill
    • Asterisk
    • Avaya Experience Platform
    • Brandwatch
    • Google Maps
    • Meta for Business
    • MS Outlook
    • SmartCloud Connect
    • Microsoft Office Applications
    • Pentaho
    • Tableau
    • PBX integration and cloud telephony services etc.
  • Who are the main user groups of this service?
    • Enterprises
    • Mid-size companies
    • Small companies
  • Does this service offer guides, tutorials and or customer support?
  • Support:

    • Phone support
    • Knowledge base
    • Customer success management
    • Academy
    • Community
    • ITIL/ITSM
  • Does this service offer multi-user capability (e.g. teams)?
  • Software offers multi-user capability.

  • What platforms does this service support?
  • Platforms: Android, iOS, Mac, Windows, Web-based.

FAQs

    Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • What is this service generally used for?
  • This software is used for customer relationship management and marketing automation.

  • What are some applications this service is commonly used in tandem with?
  • Act! is most commonly used in tandem with MS Office and G Suite apps.

  • Does this service offer an API?
  • Yes, there is an API offered.

  • Who are the main user groups of this service?
  • Main users of Act! are small and medium-sized enterprises.

  • Does this service integrate with any other apps?
  • Integrations available: Dropbox, Microsoft Office 365, G Suite, LinkedIn, Facebook, Microsoft Outlook, iCloud,
    Campaign Monitor, Constant Contact, Google Apps for Work, SalesNexus, Evolve IP Phone System, SpitFire, HomeTrak, CloudCallClick, 8×8 Virtual Contact Center.

  • Does this service offer guides, tutorials and or customer support?
  • Support: Phone Support, Email Support, FAQs, Community, Knowledge Base.

  • What platforms does this service support?
  • Act! is, depending on a pricing plan, either desktop or cloud-based platform.

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
3.97k

Vendor Information

Founded:
-
Based in:
-
Employees:
11-50
Likes:
Followers:
5.68k

Other

Who uses CRM Creatio
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
Arabic, German, English, French, Italian, Portuguese, Hebrew, Polish, Russian, Spanish, Turkish, Dutch, Czech, Indonesian, Vietnamese, Thai, Romanian
Regional Restrictions:
except Russia and Belorussia

Other

Who uses Act!
  • SMEs
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English, German, French
Regional Restrictions:
No restrictions.

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