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About Acquire

Acquire.io is the multi-channel live chat software that provides instant assistance to your website visitors for better customer service and boosts sales conversions. It is the most advanced and effective software to talk to your customers on your website and mobile apps. It allows you to engage and to solve the customers’ queries in real-time, which greatly impacts customer satisfaction and improve customer retention rate. Acquires’ live chat software is equipped with a range of features like chat history, real-time conversation, profile management, canned messages, targeted messaging, two-way communications, and intelligent message routing. Acquires’ live chat software also has advanced features like screen sharing, chatbots, co-browsing capabilities, and video and voice call functionality.

About Intercom

Intercom makes customer communication simple.

More than 4,000 web and mobile businesses use Intercom to see and talk to their customers. They send targeted email and in-app messages, triggered by time or behavior.

Intercom shows you who is using your product and makes it easy to personally communicate with them through targeted, behavior-driven email and in-app messages.

Features

  • API
  • Batch Permissions & Access
  • Chat
  • Contact Management
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Click-to-Dial

Features

  • API
  • Batch Permissions & Access
  • Chat
  • Contact Management
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Click-to-Dial

Summary

  • Live chat software

  • Chatbots

  • Co-browsing functionality

  • Voice and video calls

  • Reporting and Analytics

  • Customer profile management

Summary

  • Audience segmentation

  • Real-time performance monitoring

  • Intercom app for iOS

  • Message tagging & team assigning

  • Customer user profiles

  • Personalized reply templates

Pricing

Basic

Free
Included in plan:
  • 250 Customer profiles
  • Chat messenger
  • 1 Campaign and Trigger
  • Facebook and Slack integration
  • Send emails
  • Offline form to capture details

Premium

$25.00
1 user(s) / month
Included in plan:
  • Unlimited Customer Profiles
  • Video & Voice chat
  • Co-Browsing & Screensharing
  • Complete Integrations
  • Reporting
  • Unlimited Campaigns & Triggers

Team

$200.00
Additional agents $40 per month per agents
Included in plan:
  • Includes 5 Agents & Premium Plan
  • AI Chatbot with Knowledge base
  • Live Team Performance
  • Mobile SDK (iOS & Android)
  • Video & Voice Call Recording*
  • Team Analytics

FAQs

    What is this service generally used for?
  • Co-browse, Live chat, Audio-video calls and Chatbot services

  • Does this service offer guides, tutorials and or customer support?
  • Yes

  • Does this service offer an API?
  • Yes

  • Does this service integrate with any other apps?
  • Yes we integrate with wide variety of CMS, CRMs and social platforms

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • What platforms does this service support?
  • Web, iOS and Android

  • Who are the main user groups of this service?
  • Online business, banking sector, healthcare sector and various online sites

FAQs

    No FAQs associated with this application.

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
1.69k

Vendor Information

Founded:
2011
Based in:
San Francisco
Employees:
51-200
Likes:
Followers:
42.4k

Other

Who uses Acquire
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses Intercom
  • Startups
  • SMEs
  • Agencies
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
Arabic, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Mongolian, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Slovenian, Spanish, Swedish, Turkish, Vietnamese
Regional Restrictions:
No restrictions.
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