Compare PlayBook CRM vs SAP CRM

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About PlayBook CRM

With operations and intelligence from Marketing to Renewals, PlayBook is designed as a centralised revenue lifecycle management system for all the revenue generating teams in the organisation.

The old school "switching between multiple platforms" to figure out your company's growth is a thing of the past. PlayBook brings in a rad approach to the traditional Sales and Customer Success processes by introducing a view where reps no longer haggle between tasks but focus on objectives to ensure productivity and output.

Coming soon - Create your own playbook for CXOs and VPs can define plays for their reps - from SDRs to CSMs to minimise dependencies on operational support while they focus on growth.

PlayBook works exceptionally well for Startups and SMEs.

Our Support - Phone/Email/Chat and FAQs (coming soon)

About SAP CRM

Customer relations in one integrated suite. All customer interactions, from calls, emails, social media, and live chat can be tracked, managed, and evaluated. Tasks and dates can be prioritized, follow-ups can be scheduled, and team selling supported, using the CRM.

SAP CRM is a customer relationship and engagement platform built to enhance users' engagement capabilities and enable them to provide smooth and personalized customer experiences at every opportunity and across multiple channels.

The software improves the sales and marketing, boosts customer engagement, drives sales, and streamlines order-to-cash processes, among others.

Features

  • 2-Factor Authentication
  • API
  • Calendar Management
  • Contact Management
  • Contact Sharing
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • Google Apps Integration
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Scheduling
  • Social-Media Integration
  • Task Scheduling/Tracking
  • Third-Party Plugins/Add-Ons
  • Call Tracking
  • Click-to-Dial
  • Sales Automation
  • Pipeline Management

Features

  • 2-Factor Authentication
  • API
  • Calendar Management
  • Contact Management
  • Contact Sharing
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • Google Apps Integration
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Scheduling
  • Social-Media Integration
  • Task Scheduling/Tracking
  • Third-Party Plugins/Add-Ons
  • Call Tracking
  • Click-to-Dial
  • Sales Automation
  • Pipeline Management

Summary

  • SaaS Revenue Lifecycle Management

  • Toggling between multiple platforms is a thing of the past

  • Inbuilt CRM for - Marketing, Inside Sales, Sales, Customer Success, Renewals

  • Inbox View to maintain objectivity and productivity across tasks and deaks

  • Coming Soon - Create your own playbook for CXOs and VPs to guide their reps through operational work

  • Support - Call/Email/Chat and FAQs (coming soon)

  • PlayBook works exceptional well for Startups and SMEs

Summary

  • On-Premise Deployment

  • Marketing Resource Management

  • Marketing Analytics

  • Campaign Management

Pricing

Tribe

$100.00
upto 5 users/month
Included in plan:
  • CRM
  • Team Targets
  • User Targets
  • Dashboards
  • Email Support

Kingdom

$150.00
upto 10 users/month
Included in plan:
  • All Tribe Features
  • Setup Guidance
  • Email Support

Empire

$250.00
upto 25 users/month
Included in plan:
  • All Kingdom Features
  • Assisted Setup
  • Email/Call/Chat Support

FAQs

    What are some applications this service is commonly used in tandem with?
  • The output from PlayBook CRM can be used in accounting. Our CRM can help maintain customer management information in Tandem with Customer Success/Engagement Softwares.

  • Does this service integrate with any other apps?
  • GSuite

  • Who are the main user groups of this service?
  • SaaS companies <100 employees and <30 users

  • What is this service generally used for?
  • It can be used as a CRM for revenue generating/contributing teams - Marketing/Inside Sales/Sales/Customer Success/Renewals.

    Revenue Management and Target Setting for CXOs and VPs

    Company Health check for CEOs

  • Does this service offer an API?
  • Yes, we can build APIs on demand

  • What platforms does this service support?
  • It's a cloud based software and works on multiple browsers such as Chrome, Firefox, Safari etc.

    Coming soon - iOs and Android mobile apps

  • Does this service offer guides, tutorials and or customer support?
  • Yes, both video and infographics coming soon

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes. We have 5 teams - Marketing, Inside Sales, Sales, Customer Success, Renewals

FAQs

    Does this service offer an API?
  • Yes, SAP offers a set of public APIs.

  • Does this service offer guides, tutorials and or customer support?
  • SAP CRM offers Email Support, Phone Support, Live Chat, Training, Tickets, Videos, Help Documentation, and Tutorials.

  • What are some applications this service is commonly used in tandem with?
  • It is mainly used in tandem with marketing automation software, and purchasing and procurement solution.

  • Does this service offer multi-user capability (e.g. teams)?
  • No.

  • What is this service generally used for?
  • SAP CRM provides marketing solutions for big data analytics, segmentation, multichannel campaigns, loyalty, and resource management.

  • What platforms does this service support?
  • SAP CRM supports web-based applications, Windows, and Mac.

  • Who are the main user groups of this service?
  • The main user groups of SAP CRM are enterprises of all sizes.

  • Does this service integrate with any other apps?
  • Yes, it integrates with:

    Mule ESB, Anypoint Platform, Marketo, eBuyer Assist Procurement, SAP ERP, Sofon Guided Selling, and more.

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
6

Vendor Information

Founded:
-
Based in:
Walldorf
Employees:
10001+
Likes:
Followers:
8.24k

Other

Who uses PlayBook CRM
  • Startups
  • SMEs
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses SAP CRM
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Languages:
English, German, Chinese, Hindi, Japanese, Spanish, French, Russian, Italian, Dutch, Portuguese
Regional Restrictions:
No restrictions.

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