With operations and intelligence from Marketing to Renewals, PlayBook is designed as a centralised revenue lifecycle management system for all the revenue generating teams in the organisation.
The old school "switching between multiple platforms" to figure out your company's growth is a thing of the past. PlayBook brings in a rad approach to the traditional Sales and Customer Success processes by introducing a view where reps no longer haggle between tasks but focus on objectives to ensure productivity and output.
Coming soon - Create your own playbook for CXOs and VPs can define plays for their reps - from SDRs to CSMs to minimise dependencies on operational support while they focus on growth.
PlayBook works exceptionally well for Startups and SMEs.
Our Support - Phone/Email/Chat and FAQs (coming soon)
About SAP CRM
Customer relations in one integrated suite. All customer interactions, from calls, emails, social media, and live chat can be tracked, managed, and evaluated. Tasks and dates can be prioritized, follow-ups can be scheduled, and team selling supported, using the CRM.
SAP CRM is a customer relationship and engagement platform built to enhance users' engagement capabilities and enable them to provide smooth and personalized customer experiences at every opportunity and across multiple channels.
The software improves the sales and marketing, boosts customer engagement, drives sales, and streamlines order-to-cash processes, among others.
Features
2-Factor Authentication
API
Calendar Management
Contact Management
Contact Sharing
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
Email Integration
External Integrations
File Sharing
File Transfer
Google Apps Integration
Lead Management
Lead Scoring
Marketing Automation
Multi-User
Notifications
Scheduling
Social-Media Integration
Task Scheduling/Tracking
Third-Party Plugins/Add-Ons
Call Tracking
Click-to-Dial
Sales Automation
Pipeline Management
Features
2-Factor Authentication
API
Calendar Management
Contact Management
Contact Sharing
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
Email Integration
External Integrations
File Sharing
File Transfer
Google Apps Integration
Lead Management
Lead Scoring
Marketing Automation
Multi-User
Notifications
Scheduling
Social-Media Integration
Task Scheduling/Tracking
Third-Party Plugins/Add-Ons
Call Tracking
Click-to-Dial
Sales Automation
Pipeline Management
Summary
SaaS Revenue Lifecycle Management
Toggling between multiple platforms is a thing of the past
Inbox View to maintain objectivity and productivity across tasks and deaks
Coming Soon - Create your own playbook for CXOs and VPs to guide their reps through operational work
Support - Call/Email/Chat and FAQs (coming soon)
PlayBook works exceptional well for Startups and SMEs
Summary
On-Premise Deployment
Marketing Resource Management
Marketing Analytics
Campaign Management
Pricing
Tribe
$100.00
upto 5 users/month
Included in plan:
CRM
Team Targets
User Targets
Dashboards
Email Support
Kingdom
$150.00
upto 10 users/month
Included in plan:
All Tribe Features
Setup Guidance
Email Support
Empire
$250.00
upto 25 users/month
Included in plan:
All Kingdom Features
Assisted Setup
Email/Call/Chat Support
FAQs
What are some applications this service is commonly used in tandem with?
The output from PlayBook CRM can be used in accounting. Our CRM can help maintain customer management information in Tandem with Customer Success/Engagement Softwares.
Does this service integrate with any other apps?
GSuite
Who are the main user groups of this service?
SaaS companies <100 employees and <30 users
What is this service generally used for?
It can be used as a CRM for revenue generating/contributing teams - Marketing/Inside Sales/Sales/Customer Success/Renewals.
Revenue Management and Target Setting for CXOs and VPs
Company Health check for CEOs
Does this service offer an API?
Yes, we can build APIs on demand
What platforms does this service support?
It's a cloud based software and works on multiple browsers such as Chrome, Firefox, Safari etc.
Coming soon - iOs and Android mobile apps
Does this service offer guides, tutorials and or customer support?
Yes, both video and infographics coming soon
Does this service offer multi-user capability (e.g. teams)?
Yes. We have 5 teams - Marketing, Inside Sales, Sales, Customer Success, Renewals
FAQs
Does this service offer an API?
Yes, SAP offers a set of public APIs.
Does this service offer guides, tutorials and or customer support?
SAP CRM offers Email Support, Phone Support, Live Chat, Training, Tickets, Videos, Help Documentation, and Tutorials.
What are some applications this service is commonly used in tandem with?
It is mainly used in tandem with marketing automation software, and purchasing and procurement solution.
Does this service offer multi-user capability (e.g. teams)?
No.
What is this service generally used for?
SAP CRM provides marketing solutions for big data analytics, segmentation, multichannel campaigns, loyalty, and resource management.
What platforms does this service support?
SAP CRM supports web-based applications, Windows, and Mac.
Who are the main user groups of this service?
The main user groups of SAP CRM are enterprises of all sizes.
Does this service integrate with any other apps?
Yes, it integrates with:
Mule ESB, Anypoint Platform, Marketo, eBuyer Assist Procurement, SAP ERP, Sofon Guided Selling, and more.