Compare GenicTeams vs ServiceMax

GenicTeams 0 Field Service Management (FSM)	ServiceMax 108 Field Service Management (FSM)
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Crozscore 58% what is this? Press Buzz: 37% User Trend: interest rising	Crozscore 87% what is this? User Happiness: 84% Press Buzz: 49% User Trend: interest falling
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About GenicTeams Genic Teams is a one-stop solution that enables companies in delivering outstanding customer services in field business. This software is an ideal solution for digitalising processes such as managing work orders, servicing, billing and invoicing, scheduling and dispatching, time tracking, quote management, and much more. It ensures efficient technician-to-office communication which eliminates the chance of unwanted errors or delays in daily activities. From managing day-to-day to scheduling workers based on their availability, Genic FSM promises to keep you ahead in your business activities. The FSM mobile app improves communication with technicians and allows you to give them orders remotely. Similarly, technicians have access to update job status and inventory. When they have the opportunity to work independently in the field, they will provide efficient services which will reduce your headache. So why not ease the burden on your employees and give your customers a reason to trust your brand by providing exceptional services.	About ServiceMax By using ServiceMax technology, manufacturers and service providers are able to expand service revenues, improve service efficiency, provide better customer experience, and meet all required compliance standards. ServiceMax is an integrated toolset of applications for employees and customers management, mainly used by SMEs and growing businesses in medical, energy, mining, and manufacturing. The platforms comes with a straightforward interface, so task assignments are completed easily and smoothly, management staff can follow the performance of field workers, and clients' needs can be effectively addressed. Main benefits of using ServiceMax are better service productivity, less billing errors, better customer relationship, no warranty leakage, reduced part giveaways, increased service revenue, shorter service-to-cash cycles, and more.
Features API Calendar Management Contact Management Customer Management Data Export Data Import External Integrations Lead Management Multi-User Notifications Scheduling Task Scheduling/Tracking Timesheets Travel Management Route Optimization Mobile App Fleet Management Map Visualization Appointment Scheduling	Features API Calendar Management Contact Management Customer Management Data Export Data Import External Integrations Lead Management Multi-User Notifications Scheduling Task Scheduling/Tracking Timesheets Travel Management Route Optimization Mobile App Fleet Management Map Visualization Appointment Scheduling
Summary No key features associated with this application.	Summary Case Management and Quoting Social Collaboration Customer & Partner Communities Warranty and Entitlements Customer Accounts and Contacts Work Order Management Installed Base and Contracts Work Order Signature Capture Scheduling and Dispatch Service Parts and Inventory

FAQs No FAQs associated with this application.	FAQs What are some applications this service is commonly used in tandem with? It is most commonly used in tandem with Salesforce. Who are the main user groups of this service? ServiceMax is an ideal field scheduling solution for small and medium-sized growing companies. What is this service generally used for? This service is generally used as a field service management solution. Does this service offer guides, tutorials and or customer support? Support: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials, Webinars. Does this service offer an API? Yes, it offers API. What platforms does this service support? This is a cloud-based platform, with Android and iOS native apps offered. Does this service offer multi-user capability (e.g. teams)? No. Does this service integrate with any other apps? Integrations: ProntoForms, BOARD, Workato, FinancialForce Accounting, MessageMedia, Cloud Elements, CallidusCloud Commissions, FinancialForce HCM, Blitzz, SAP, JIRA, Oracle EBS, Salesforce, QuickBooks.
Vendor Information Founded: - Based in: - Employees: - Likes: Followers: 0	Vendor Information Founded: - Based in: Pleasanton Employees: 201-500 Likes: Followers: 5.78k
Other Who uses GenicTeams Freelance Startups Agencies Enterprises Languages: English Regional Restrictions: No restrictions.	Other Who uses ServiceMax SMEs Enterprises Desktop Platforms: Web App Mobile Platforms: iOS Android Languages: English, Spanish, French, Italian, Japanese Regional Restrictions: No restrictions.