Compare CommPeak vs Viber

About CommPeak

CommPeak is a leading vendor of the full-suite cloud-based innovative operational communication solution, including VoIP and Cloud PBX, prognostic Dialer, SMS Service, and local DID Numbers, also available on a modular basis. Boost contact center operational efficiency with our call operation tools, analytics, and the best-in-class SIP trunking route services. CommPeak is committed to providing superior quality, global coverage, robust security and reliability, and deep telecommunications expertise.

About Viber

Viber lets its users not only make VoIP-based calls around the globe but also share free messages and multimedia attachments. This is one of the most used apps of its kind, offering high quality of communication, even on a 3G connection.

Viber is a free service, available for Android and iOS mobile devices, along with Windows, Mac, and Linux desktop versions. Users pay only for dialing landline and mobile numbers, and the rates vary per country. The main reasons why businesses use this app are for attracting their target audience, marketing purposes, a high quality of communication, and account management.

Viber doesn't require any username and password registration. To make unlimited free voice and video calls, users only need their mobile phone number. The app is easy to install, easy to use, and it runs in the background of a smartphone if a user allows it.

Features

• 2-Factor Authentication
• API
• Chat
• Contact Management
• Contact Sharing
• CRM Integration
• Dashboard
• Data Export
• Data Import
• Data Visualization
• External Integrations
• File Transfer
• Multi-User
• Notifications
• Scheduling
• Video
• SMS
• Call Recording
• Call Tracking
• Call Disposition
• Softphone
• Click-to-Dial
• Report & Compliance
• Hardware Integration
• Mobile App
• Automatic Call Distribution
• Auto Dialer
• Call Logging
• Call Monitoring
• Call Scripting
• Interactive Voice Response
• Audio Recording

Features

• 2-Factor Authentication
• API
• Chat
• Contact Management
• Contact Sharing
• CRM Integration
• Dashboard
• Data Export
• Data Import
• Data Visualization
• External Integrations
• File Transfer
• Multi-User
• Notifications
• Scheduling
• Video
• SMS
• Call Recording
• Call Tracking
• Call Disposition
• Softphone
• Click-to-Dial
• Report & Compliance
• Hardware Integration
• Mobile App
• Automatic Call Distribution
• Auto Dialer
• Call Logging
• Call Monitoring
• Call Scripting
• Interactive Voice Response
• Audio Recording

Summary

No key features associated with this application.

Summary

• HD Video Calls

• Instant Messaging

• International Calls

• Group Chat

• Instant Voice Message

• News Feeds

• Stickers

• Public Chat

• Service Messages

• Viber Games

FAQs

No FAQs associated with this application.

FAQs

Does this service offer guides, tutorials and or customer support?

• Support: Email Support, Phone Support, Help Center, and FAQs.

Does this service integrate with any other apps?

• Integrations: Cortana, Facebook, Twitter, Nexmo, and Zapier.

Who are the main user groups of this service?

• The main users of Viber are individuals and businesses.

What platforms does this service support?

• It can be installed on following operating systems: Android, iOS, Windows, MacOS, and Linux.

Does this service offer multi-user capability (e.g. teams)?

• No.

Does this service offer an API?

• Yes, Viber offers REST API.

What is this service generally used for?

• This service is generally used for making free VoIP calls and instant messaging.

Vendor Information

Vendor Information

Other

• SMEs
• Enterprises

• Web App

Other

• Personal
• Startups
• SMEs

• Windows
• Macintosh

• iOS
• Android