UberConference is a visual audioconferencing solution that makes it easy for participants to take part and control the conference. It is not a video conferencing software, but instead, participants see each other's pictures or avatars.
This platform is primarily suitable for businesses that need efficient and quick conferencing service, without heavy equipment and expensive solutions. UberConference offers quality audio, simple use, scalable pricing, and numerous integrations, primarily with social media and cloud storage platforms.
The software is web-based, so no installation is required, plus there are mobile apps for iOS and Android devices. UberConference also offers screen and document sharing, call recording, PIN-free joining, and analytics tools.
About GoToMeeting
GoToMeeting is a web-based video conferencing and collaboration solution in high-definition. This platform makes it easy for users to meet with customers, clients or colleagues in real time.
GoToMeeting is mostly used for organizing professional meetings, webinars, training, conference calls, and presentations. Strong and robust, the solution comes at the reasonable price, so there are more businesses that switch to GoToMeeting form other similar products. It is simple to use and doesn't require users to navigate any menus.
This service also offers scheduled meetings, desktop and mobile options, personal meeting room, HDFaces video conferencing, desktop and app sharing, drawing tools, and more. When it comes to deployment, there are cloud and installed versions, available for Windows, Mac, Android, Windows Phone, and iOS devices.
About Ameyo Video Contact Center
Ameyo launches Video Contact Center to fill the gap of physical interaction in the pandemic times. Businesses often come across situations where their customers prefer a face to face conversation with skilled professionals. Due to the pandemic, such businesses have seen unprecedented fall. Other communication channels are not capable of building trust and guide customers while being able to analyze their facial expressions and gestures. Ameyo’s Video Contact Center Software makes it absolutely hassle-free to connect with your customers via a live video chat to increase sales as well as to grow sales. The software is compiled with the features like easy video call scheduling, video chat ticking, real-time monitoring and co- browsing where data security is in the first place. For instance, it simplifies the process of helping your bank customers to fill up complex forms by allowing agents to co-browse and sharing the same screen. However, the access control is taken extra care of by adhering to the security compliances. Also, the stringent monitoring capabilities make it different from other video conferencing tools. It lets you analyze and monitor agents’ performance and productivity with live chat monitoring.
What are the benefits of Ameyo Video Contact Center?
Cost reduction by replacing physical meeting
Increase First Call Resolution and NPS
Gain customer trust
Grow Sales by Upselling and Cross-Selling
Make calls even at low internet bandwidth of 150 Kbps
PCI DSS compliant and ISO 27001 & ISO 27018 certified
Features
API
Calendar Management
Chat
Contact Management
Contact Sharing
External Integrations
History/Version Control
Multi-User
Notifications
Scheduling
Features
API
Calendar Management
Chat
Contact Management
Contact Sharing
External Integrations
History/Version Control
Multi-User
Notifications
Scheduling
Features
API
Calendar Management
Chat
Contact Management
Contact Sharing
External Integrations
History/Version Control
Multi-User
Notifications
Scheduling
Summary
Screen Sharing
Call Controls
HD Audio
Web Conference
Integrated Social Media
Document Sharing
No PINs
Custom Hold Music
Toll-Free Conference Calls
Analytics
Summary
Instant meetings with a single click
One-time scheduled meetings
Recurring meetings
Integrated scheduling with Microsoft Outlook®
One-click high-definition HDFaces™ video
Audio conferencing via phone and computer
Full desktop sharing
Recording
Drawing tools
Virtual Whiteboard
Summary
No key features associated with this application.
Pricing
Free
Free
Included in plan:
Phone and VoIP Audio (PINs Required)
Up to 10 Participants
Unlimited Conferences
Screen and Document Sharing
Call Recording
HD Quality Audio
Mobile Apps
Business
$10.00
Line per Month
Included in plan:
Custom Call-In Number (US and CAN)
Up to 100 Participants
No PINs or Access Codes Required
No Audio Advertising When Joining
Analytics
International Access (Over 50 Countries)
Dial Out to Add Guests to a Call
Upload Custom Hold Music
Toll-free Number ($10 more)
Team Management Portal
Pricing
Starter
$19.00
Monthly Subscription
Included in plan:
10 Participants
Web Audio
Screen Sharing
1-Click Meetings
Dial in Conference Line
Call Me
Pro
$29.00
1 user(s) / month
Included in plan:
Drawing Tools
Recording
Personal Meeting Room
Mobile Apps
Keyboard & Mouse Sharing
Plus
$49.00
1 user(s) / month
Included in plan:
InRoom Link
Active Directory
Sightboard
FAQs
What is this service generally used for?
This service is generally used for audio conferencing.
Who are the main user groups of this service?
Main users of UberConference are SMEs and large enterprises.
Does this service integrate with any other apps?
Integrations: HubSpot, HipChat, Slack, Google Drive, Google Apps, Google Hangout, Salesforce, Cirrus Insight, Google Calendar, Chrome Apps, LinkedIn, Google+, EverNote, Twitter, Box, Outlook
Does this service offer guides, tutorials and or customer support?
Support: FAQs, Phone Support, Help Center, Live Support.
What platforms does this service support?
This is a web-based software with native Android and iOS apps.
Does this service offer multi-user capability (e.g. teams)?
Yes, there is multi-user capability offered.
Does this service offer an API?
Yes, it offers an API.
What are some applications this service is commonly used in tandem with?
UberConference is commonly used in tandem with social media and cloud storage platforms.
FAQs
Does this service offer guides, tutorials and or customer support?
Support: Live Support, Phone Support, Help Center, Community, and Live Training.
What is this service generally used for?
This service is used for professional, HD video and conferencing.
Does this service offer an API?
Yes, it offers API.
What are some applications this service is commonly used in tandem with?
It is commonly used in tandem with Microsoft Office and email apps.
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